Blackstar Polar Go Mobile Audio Interface Instruction Manual

1. Introduction

The Blackstar Polar Go is a versatile mobile audio interface designed for musicians, podcasters, live streamers, and content creators. It offers studio-quality sound capture and flexible connectivity in a compact, portable design. Featuring built-in ProCapture stereo microphones, an XLR/instrument input, and a 6-hour battery life, the Polar Go is ready for recording and streaming anywhere.

2. What's in the Box

• Polar Go Audio Interface
• USB-C Cable
• Quick Start Guide
• Polar Go App (available on iOS and Android)

3. Product Features and Components

3.1 Front Panel

• Input Knob (L): Adjusts the input gain for the connected microphone or instrument.
• Output Knob (R): Controls the overall output volume.
• IN Indicator: Lights up when an input signal is detected.
• OUT Indicator: Lights up when an output signal is present.
• 48V Indicator: Illuminates when +48V phantom power is active.
• Power Indicator: Shows the device's power status.
• ProCapture Stereo Mics: Built-in microphones for capturing ambient sound.

3.2 Rear Panel

• POWER USB-C Port: For charging the internal battery or bus powering the device.
• USB USB-C Port: For connecting to a smartphone, tablet, or computer for audio transmission.
• OUTPUT (3.5mm Headphone Jack): For connecting headphones for monitoring audio.

3.3 Side Panel

• INPUT (XLR/Instrument Combo Jack): Connects XLR microphones or 1/4-inch instrument cables.
• 48V Button: Activates/deactivates +48V phantom power for condenser microphones.
• Power Button: Turns the device on/off.

4. Setup

4.1 Initial Charging

Before first use, fully charge the Polar Go using the provided USB-C cable connected to a power source. The internal battery provides up to 6 hours of operation on a full charge.

4.2 Connecting to a Device

1. Connect one end of the USB-C cable to the USB port on the rear of the Polar Go.
2. Connect the other end of the USB-C cable to your smartphone, tablet (iOS/Android), or computer (macOS/Windows).
3. The device can be bus-powered via this connection, or it can run on its internal battery.

4.3 Connecting Microphones or Instruments

1. To use the built-in ProCapture stereo microphones, simply ensure the device is powered on and positioned appropriately.
2. For an external microphone or instrument, connect it to the INPUT combo jack on the side of the Polar Go.
3. If using a condenser microphone, press the 48V button to activate phantom power.

4.4 Headphone Monitoring

Connect your headphones to the OUTPUT 3.5mm jack on the rear panel for direct monitoring of your audio. Adjust the Output Knob on the front panel to control headphone volume.

5. Operating the Polar Go

5.1 Basic Audio Control

• Use the Input Knob to adjust the gain for your connected microphone or instrument. Monitor the IN indicator to avoid clipping.
• Use the Output Knob to set the overall listening volume through your headphones.

5.2 Using the Polar Go App

The Polar Go App, available for iOS and Android, unlocks advanced features and tone enhancement. It allows for instant tone enhancement, video recording, presets, and easy livestream integration.

• Sound Levels: Adjust input and output levels directly from the app.
• Tone Enhancement: Utilize the 'Magic Wand Tool' for quick audio polishing.
• Effects: Control compression, noise gate, EQ (highs, lows), and reverb settings.
• Multi-track Mode: Records inputs on separate USB channels for detailed multi-track recording.
• Direct Monitoring: Monitor signals directly from the Polar Go for zero latency. Turn this off if your recording software provides monitoring.
• USB-Loop Back: Combines input and playback for seamless streaming or recording.
• Video Recording: Access camera functions directly within the app for integrated audio-video capture.

5.3 Platform Compatibility

The Polar Go is compatible with iOS, Android, macOS, and Windows. It integrates with popular software such as GarageBand, BandLab, Zoom, and other major recording applications.

6. Maintenance

• Keep the device clean by wiping it with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Store the Polar Go in a cool, dry place away from direct sunlight and extreme temperatures.
• Ensure all cables are connected securely to prevent damage to ports.

7. Troubleshooting

7.1 No Sound Output

• Check that the Polar Go is powered on and connected correctly to your device.
• Ensure the Output Knob is turned up sufficiently.
• Verify that your headphones are properly plugged into the 3.5mm output jack.
• Check your computer or mobile device's audio settings to ensure the Polar Go is selected as the input/output device.

7.2 Distorted or Noisy Audio

• Reduce the Input Knob gain to prevent clipping (indicated by the IN light).
• Ensure cables are securely connected and not damaged.
• If using an external microphone, check if phantom power (48V) is correctly enabled/disabled for your microphone type.
• In the Polar Go App, adjust noise gate and compression settings to optimize sound quality.
• If experiencing persistent noise or distortion, try reinstalling the firmware via the app, performing a power cycle, and then a factory reset if necessary.

7.3 App Connectivity Issues

• Ensure your mobile device's Bluetooth is enabled and the Polar Go is paired.
• Update the Polar Go App to the latest version.
• Restart both the Polar Go and your mobile device.

8. Specifications

9. Warranty and Support

For warranty information and technical support, please refer to the official Blackstar website or contact their customer service. You can also visit the Blackstar Store on Amazon for additional product details and resources.