VisionOwl V-Y23QH

VisionOwl 23.8-inch Portable Monitor (Model V-Y23QH) User Manual

Model: V-Y23QH

1. Introduction

Thank you for choosing the VisionOwl 23.8-inch Portable Monitor. This monitor is designed to provide a high-quality visual experience with its 2K QHD resolution, 180Hz refresh rate, and wide compatibility. This manual provides essential information for setting up, operating, and maintaining your new portable monitor.

VisionOwl 23.8-inch Portable Monitor connected to a laptop, displaying a vibrant image.

Figure 1: VisionOwl 23.8-inch Portable Monitor in use.

2. Product Overview

2.1 Package Contents

Ensure all items are present in the package:

  • 1 × VisionOwl 23.8-inch Portable Monitor
  • 1 × USB-C to USB-C cable (full-featured)
  • 1 × HDMI cable (for video only)
  • 1 × PD Charger with 5ft Cable
  • 1 × User Manual
Diagram showing the portable monitor, USB-C cable, HDMI cable, power adapter, and user manual.

Figure 2: Included components in the package.

2.2 Monitor Features

  • Display: 23.8-inch IPS panel with 2560x1440 (2K QHD) resolution.
  • Refresh Rate: 180Hz for smooth visuals.
  • Color Gamut: 130% sRGB (92% NTSC) for vibrant colors.
  • Contrast Ratio: 1200:1.
  • Connectivity: Dual USB-C ports, standard HDMI port.
  • Audio: Built-in speakers and 3.5mm audio jack.
  • Stand: Integrated kickstand for versatile positioning.
  • Mounting: VESA compatible (100x100mm) for wall or arm mounting.
  • Design: Robust metal back panel for durability.

2.3 Ports and Controls

Familiarize yourself with the monitor's ports and control buttons:

Diagram showing the side view of the portable monitor with labels for Audio Jack, Menu/Enter, Up/Brightness+, Down/Volume-, LED Light, Power/Exit buttons, USB-C ports, and HDMI port.

Figure 3: Monitor ports and control buttons.

  • Audio Jack: Connect headphones or external speakers.
  • Menu/Enter Button: Access and confirm selections in the On-Screen Display (OSD) menu.
  • Up/Brightness+ Button: Navigate up in menus or quickly increase brightness.
  • Down/Volume- Button: Navigate down in menus or quickly decrease volume.
  • LED Light: Indicates power status.
  • Power/Exit Button: Turn the monitor on/off or exit menus.
  • USB-C Ports (x2): For power, video, and data transmission (full-featured USB-C cable required).
  • HDMI Port: For video input (requires separate power).

3. Setup Instructions

3.1 Connecting to a Laptop (USB-C)

For laptops with a full-featured USB-C port (supporting Thunderbolt 3/4/5 or DisplayPort Alt Mode):

  1. Connect one end of the provided USB-C to USB-C cable to your laptop's USB-C port.
  2. Connect the other end of the USB-C cable to one of the monitor's USB-C ports.
  3. If the laptop's USB-C port can deliver sufficient power (65W recommended), the monitor will power on and display automatically.
  4. If the screen is dim or does not power on, connect the provided PD charger to the other USB-C port on the monitor for external power.
A portable monitor connected to a laptop via a single USB-C cable, with a power adapter also connected to the monitor.

Figure 4: USB-C connection setup with optional external power.

3.2 Connecting to a Device (HDMI)

For devices with an HDMI output (e.g., PC, PS5, Xbox, older laptops):

  1. Connect one end of the provided HDMI cable to your device's HDMI output.
  2. Connect the other end of the HDMI cable to the monitor's HDMI port.
  3. Connect the provided PD charger to one of the monitor's USB-C ports for power. The monitor requires external power when using HDMI for video input.
A portable monitor connected to a laptop via HDMI and powered by a USB-C power adapter.

Figure 5: HDMI connection setup with external power.

Note: HDMI connections support a maximum refresh rate of 144Hz. For 180Hz, a full-featured USB-C connection is required.

3.3 VESA Mounting

The monitor features VESA-compatible 100x100mm mounting holes for use with VESA arms or wall mounts. The screw size required is M4x6mm.

A portable monitor mounted vertically on a VESA stand next to a traditional monitor, showing VESA mounting details.

Figure 6: VESA mounting option for the portable monitor.

Important: The VESA stand is not included in the package. iPads and smartphones do not support portrait mode.

4. Operating Instructions

4.1 Power On/Off

Press the Power/Exit button to turn the monitor on or off.

4.2 On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various display settings:

  1. Press the Menu/Enter button to open the OSD menu.
  2. Use the Up/Brightness+ and Down/Volume- buttons to navigate through menu options.
  3. Press Menu/Enter to select an option or confirm a setting.
  4. Press the Power/Exit button to go back or exit the OSD menu.

4.3 Brightness and Volume Adjustment

You can quickly adjust brightness and volume without entering the OSD menu:

  • Press the Up/Brightness+ button to increase brightness.
  • Press the Down/Volume- button to decrease volume.
Diagram showing the brightness and volume shortcut keys on the side of the monitor.

Figure 7: Brightness and volume shortcut keys.

4.4 Display Modes (Portrait/Landscape)

The monitor supports both portrait and landscape orientations when used with a compatible VESA mount. Adjust the display settings on your connected device (e.g., Windows Display Settings or macOS System Settings) to match the physical orientation of the monitor.

Two monitors, one in landscape and one in portrait mode, demonstrating flexible display orientation.

Figure 8: Monitor in portrait and landscape orientations.

5. Maintenance

5.1 Cleaning the Screen

To clean the screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, dampen the cloth slightly with water or a screen-cleaning solution. Avoid using harsh chemicals, abrasive cleaners, or spraying liquid directly onto the screen.

5.2 Cleaning the Casing

Wipe the monitor casing with a soft, dry cloth. Do not use liquid cleaners on the casing.

5.3 Storage

When not in use, store the monitor in a cool, dry place, away from direct sunlight and extreme temperatures. Use the original packaging or a protective sleeve to prevent scratches and damage during transport or storage.

6. Troubleshooting

If you encounter issues with your VisionOwl portable monitor, refer to the following common solutions:

ProblemPossible CauseSolution
No display/"No Signal" messageIncorrect cable connection, insufficient power, incompatible USB-C port.
  • Ensure cables are securely connected.
  • If using USB-C, confirm your laptop's port supports video output (Thunderbolt/DP Alt Mode).
  • Connect the PD charger to the monitor for external power, especially when using HDMI or if the USB-C source cannot provide enough power.
  • Try a different cable.
Screen is dimInsufficient power, brightness setting too low.
  • Connect the PD charger to the monitor for external power.
  • Adjust brightness using the OSD menu or the shortcut button.
No sound from speakersVolume too low, audio output settings on device.
  • Increase monitor volume using the shortcut button or OSD menu.
  • Check your connected device's audio output settings to ensure the monitor is selected.
  • Ensure the audio cable (if used) is properly connected.
Display is flickering or unstableCable issue, refresh rate mismatch.
  • Try a different cable.
  • Ensure the refresh rate set on your device is supported by the monitor and the connection type (HDMI max 144Hz).

7. Specifications

FeatureDetail
BrandVisionOwl
Model NumberV-Y23QH
Screen Size23.8 inches
Resolution2560 x 1440 (QHD Wide 1440p)
Aspect Ratio16:9
Panel TypeIPS
Screen SurfaceMatte
Refresh Rate180 Hz
Response Time3 milliseconds
Contrast Ratio1200:1
Brightness272 cd/m²
Viewing Angle178 degrees
Color Gamut130% sRGB
Connectivity2 x USB Type-C, 1 x HDMI, 1 x 3.5mm Audio
Adaptive SyncFreeSync
Special FeaturesBuilt-In Speakers, Blue Light Filter, VESA Mountable (100x100mm)
Item Dimensions (D x W x H)0.7"D x 21.5"W x 12.8"H
Item Weight5.5 pounds

8. Warranty and Support

8.1 Warranty Information

This VisionOwl portable monitor comes with a 2-Year Manufacturer Warranty. Please refer to the warranty card included in your package or visit the official VisionOwl website for detailed terms and conditions.

8.2 Customer Support

If you require technical assistance, have questions about your product, or need to claim warranty service, please contact VisionOwl customer support through the contact information provided on the official VisionOwl website or your purchase platform.

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