Empowered PC Realtek RTL8852BE WLAN M.2 2230 Wi-Fi 6 + Bluetooth 5.0 Card User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Empowered PC Realtek RTL8852BE WLAN M.2 2230 Wi-Fi 6 + Bluetooth 5.0 Card. This card offers high-speed dual-band Wi-Fi 6 (802.11ax) connectivity up to 1800 Mbps and integrated Bluetooth 5.0, designed for laptops, desktops, and smart devices.

Please read this manual thoroughly before installation and use to ensure proper functionality and to avoid potential issues.

2. Product Overview

The Realtek RTL8852BE is an M.2 2230 form factor wireless communication module. It supports Wi-Fi 6 (802.11ax) for enhanced speed and efficiency, and Bluetooth 5.0 for reliable peripheral connections. It operates on both 2.4GHz and 5GHz bands.

Figure 1: Realtek RTL8852BE WLAN M.2 2230 Wi-Fi 6 + Bluetooth 5.0 Card. This image shows the physical appearance of the M.2 wireless card, highlighting its compact form factor and key components.

3. System Requirements

• Operating System: Windows 10 (64-bit) / Windows 11 (64-bit), Linux, Android.
• Available M.2 2230 slot (Key E or Key A) on your motherboard or laptop.
• Compatible Wi-Fi 6 (802.11ax) router for optimal performance.

Figure 2: System Compatibility. This image illustrates the card's compatibility with Windows 10 and Windows 11 operating systems.

Figure 3: M.2 Key Compatibility. This image shows that the card is compatible with M.2 Key E and Key A slots, but not with Key M or Mini PCIe slots.

4. Setup and Installation

Important: Before proceeding, ensure your device is powered off and disconnected from any power source. It is recommended to wear an anti-static wrist strap to prevent electrostatic discharge (ESD) damage.

1. Prepare your device: Open your laptop or desktop case to access the motherboard. Refer to your device's service manual for specific instructions on how to open it safely.
2. Locate the M.2 slot: Identify an available M.2 2230 slot, typically labeled "Key E" or "Key A". Ensure it is not an M.2 Key M slot (for SSDs) or a Mini PCIe slot.
3. Insert the Wi-Fi card: Gently align the notch on the Realtek RTL8852BE card with the key in the M.2 slot. Insert the card at a slight angle (approximately 30 degrees) until it is fully seated.
4. Secure the card: Push the card down towards the motherboard and secure it with the small screw provided with your device or motherboard.
5. Connect antennas: Carefully connect your Wi-Fi antennas to the card's connectors. The main antenna usually connects to "MAIN" and the auxiliary antenna to "AUX".
6. Close your device: Reassemble your laptop or desktop, ensuring all connections are secure.
7. Install drivers: Power on your device. Windows 10/11 may automatically detect and install the necessary drivers. If not, download the latest drivers for the Realtek RTL8852BE from the Realtek official website or your device manufacturer's support page.

5. Operating Instructions

5.1 Wi-Fi Connectivity

1. Ensure Wi-Fi is enabled in your operating system settings.
2. Click on the Wi-Fi icon in your system tray (Windows) or network settings (Linux/Android).
3. Select your desired Wi-Fi network from the list of available networks.
4. Enter the network password (if required) and click "Connect".
5. For optimal Wi-Fi 6 performance, connect to a 5GHz network provided by a compatible 802.11ax router.

5.2 Bluetooth Connectivity

The card supports Bluetooth 5.0, allowing connection to various Bluetooth devices.

Figure 4: Bluetooth 5.2 Features. This image highlights the various Bluetooth devices compatible with the card, including mice, keyboards, earphones, gamepads, audio devices, smartphones, tablets, and printers.

1. Ensure Bluetooth is enabled in your operating system settings.
2. Put your Bluetooth device into pairing mode (refer to your device's manual).
3. In your computer's Bluetooth settings, search for new devices.
4. Select your device from the list and follow any on-screen prompts to complete pairing.

6. Maintenance

• Driver Updates: Regularly check for and install the latest drivers from Realtek or your device manufacturer to ensure optimal performance and security.
• Physical Inspection: Periodically inspect the card and antenna connections for any signs of damage or loose connections. Ensure your device's internal environment is clean and free of excessive dust.
• Software Updates: Keep your operating system updated to benefit from the latest security patches and compatibility improvements.

7. Troubleshooting

7.1 Wi-Fi Connection Issues

• No Wi-Fi networks detected:
  • Ensure Wi-Fi is enabled in your operating system.
  • Verify that the card is correctly seated in the M.2 slot and antennas are connected.
  • Reinstall or update the Wi-Fi drivers.
  • Check if the Wi-Fi adapter is enabled in Device Manager (Windows).
• Slow Wi-Fi speeds:
  • Ensure you are connected to a 5GHz network if available, especially for Wi-Fi 6 performance.
  • Check for interference from other devices or networks.
  • Update your router's firmware and ensure it supports Wi-Fi 6 (802.11ax).
  • Reduce the distance between your device and the Wi-Fi router.
• Frequent disconnections:
  • Update Wi-Fi drivers.
  • Check for conflicting software or power management settings that might be turning off the adapter.
  • Ensure your router is functioning correctly.

7.2 Bluetooth Issues

• Cannot find Bluetooth devices:
  • Ensure Bluetooth is enabled in your operating system.
  • Verify the Bluetooth device is in pairing mode.
  • Update Bluetooth drivers.
  • Check if the Bluetooth adapter is enabled in Device Manager (Windows).
• Bluetooth device connection unstable:
  • Ensure the Bluetooth device is within range.
  • Remove and re-pair the Bluetooth device.
  • Check for interference from other wireless devices.

8. Specifications

9. Warranty and Support

Your Empowered PC Realtek RTL8852BE card is backed by Empowered PC's 1-Year Limited Hardware Warranty. This warranty covers defects in materials and workmanship under normal use.

For technical support, driver downloads, or warranty claims, please visit the Empowered PC official website or contact their customer service. Please have your product model (RTL8852BE) and purchase information ready when contacting support.

Note: OEM Bulk Packaging. Retail Packaging is not included with this product.