PAKCQNH FindTag Duo Dual System Bluetooth Tracker User Manual

1. Introduction

The PAKCQNH FindTag Duo is a versatile Bluetooth tracking device designed to help you locate your personal items. It offers dual system compatibility, allowing it to work seamlessly with both Apple's Find My network for iOS devices and Google's Find My Device network for Android devices. This manual provides detailed instructions for setup, operation, and maintenance of your FindTag Duo.

2. Package Contents

• 1 x FindTag Duo Tracker
• 1 x User Manual

3. Product Overview

The FindTag Duo is a compact, circular tracker equipped with a power button and an indicator light. It utilizes Bluetooth technology to connect with your smartphone, enabling precise location tracking and sound alerts.

Image: The FindTag Duo tracker shown alongside a smartphone displaying its location on a map within the tracking application.

Key Features:

• Dual System Compatibility: Works with both Apple Find My and Google Find My Device.
• Loud Sound Alert: Emits a sound of up to 120 dB to help locate items.
• Replaceable Battery: Features a user-replaceable battery with up to 365 days of life.
• Compact Design: Small and lightweight for easy attachment to various items.

Image: Illustration demonstrating the FindTag Duo's compatibility with a wide range of smartphones, including iPhone, Samsung, Google Pixel, Xiaomi, and others.

Image: Visual representation of the FindTag Duo's compact dimensions (1.7 inches / 42mm diameter, 0.3 inches / 8mm side), its 120 dB sound output, and its global tracking capabilities.

4. Setup Instructions

To begin using your FindTag Duo, you must pair it with your smartphone using the appropriate application.

4.1. For iOS Devices (Apple Find My)

1. Ensure your iOS device is running the latest version of iOS and has Bluetooth enabled.
2. Open the Find My app on your iPhone or iPad.
3. Press and hold the power button on your FindTag Duo for approximately 3 seconds until you hear a beep, indicating it is in pairing mode.
4. In the Find My app, navigate to the 'Items' tab and tap the '+' icon, then select 'Add Other Item'.
5. Your FindTag Duo should appear in the list of discoverable items. Select it to connect.
6. Follow the on-screen prompts to name your FindTag Duo and assign an emoji.
7. Once connected, your FindTag Duo will appear on the map in the Find My app.

4.2. For Android Devices (Google Find My Device / Find Hub App)

1. Ensure your Android device has Bluetooth enabled and is running a compatible Android version.
2. Download and install the Google Find My Device app (or a compatible 'Find Hub' app if specified by the manufacturer) from the Google Play Store.
3. Open the app and sign in with your Google account.
4. Press and hold the power button on your FindTag Duo for approximately 3 seconds until you hear a beep, indicating it is in pairing mode.
5. The app should detect the FindTag Duo. Follow the on-screen prompts to pair the device.
6. You will be prompted to name your FindTag Duo.
7. Once connected, your FindTag Duo's location will be visible within the app.

5. Operating Instructions

5.1. Locating Your Item

Once paired, you can locate your FindTag Duo using the respective app:

• Open the Find My app (iOS) or Google Find My Device app (Android).
• Select your FindTag Duo from the list of items.
• The app will display its last known location on a map.
• If the item is nearby, you can use the 'Play Sound' feature to make the FindTag Duo emit a loud alert, helping you pinpoint its exact location.
• For iOS, you may also see a 'Find Nearby' option for more precise location guidance.

Image: Examples of the FindTag Duo attached to luggage and a set of car keys, demonstrating practical use cases for item tracking.

5.2. Lost Mode

If your item is lost, you can enable 'Lost Mode' in the app:

• In the app, select your FindTag Duo and activate 'Lost Mode'.
• You can enter contact information that will be displayed to anyone who finds your tag and scans it (if supported by the app/network).
• You will receive a notification if your FindTag Duo is detected by another device on the Find My or Find My Device network, providing an updated location.

5.3. Sharing Your Device

The FindTag Duo allows you to share its tracking capabilities with family or friends:

• Within the app, select the FindTag Duo you wish to share.
• Look for a 'Share Device' or similar option.
• Follow the prompts to send an invitation to another user. This allows multiple individuals to track the same item.

Image: A group of people interacting with their smartphones, illustrating the feature of sharing the FindTag Duo's location with others.

6. Maintenance

6.1. Battery Replacement

The FindTag Duo uses a replaceable Lithium Polymer battery, offering up to 365 days of use. When the battery is low, you will receive a notification in the app.

1. Locate the battery compartment on the back of the FindTag Duo.
2. Use a small tool (like a guitar pick or a coin) to gently twist and open the battery cover.
3. Remove the old battery.
4. Insert a new Lithium Polymer battery, ensuring the positive (+) side faces up.
5. Replace the battery cover and twist it securely to close.

Image: An exploded view of the FindTag Duo, highlighting its replaceable battery and the long battery life of 365 days.

7. Troubleshooting

• Device Not Connecting:
  • Ensure Bluetooth is enabled on your smartphone.
  • Make sure the FindTag Duo battery is not depleted. Replace if necessary.
  • Restart your smartphone and try the pairing process again.
  • Ensure you are within Bluetooth range of the tracker during initial pairing.
• No Sound from Tracker:
  • Check the app to confirm the 'Play Sound' command was sent successfully.
  • Verify the tracker's battery level.
  • Ensure there are no obstructions muffling the sound.
• Inaccurate Location:
  • Location accuracy depends on the density of the Find My or Find My Device network. In areas with fewer compatible devices, location updates may be less frequent or precise.
  • Ensure your phone's location services are enabled for the tracking app.
• Short Battery Life:
  • Ensure you are using a fresh, high-quality Lithium Polymer battery.
  • Extreme temperatures can affect battery performance.

8. Specifications

9. Warranty and Support

For warranty information and technical support, please refer to the official PAKCQNH website or contact their customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.

For further assistance, please visit: PAKCQNH US Seller Page