PAKCQNH FindTag Duo Dual System Bluetooth Tracker User Manual

Introduction

The PAKCQNH FindTag Duo is a versatile Bluetooth tracking device designed to help you locate your personal items. It offers dual system compatibility, allowing it to be paired with either Apple's Find My network for iOS devices or Google's Find Hub (Find My Device) network for Android devices. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your FindTag Duo.

Image: The PAKCQNH FindTag Duo Bluetooth Tracker, a small, circular device with a power button and a small LED indicator. It is shown alongside a smartphone displaying the Google Find Hub app interface, indicating its dual compatibility with both iOS Find My and Google Find Hub.

Setup

Package Contents

• 1 x PAKCQNH FindTag Duo Bluetooth Tracker
• 1 x Lithium Polymer Battery (pre-installed)

Powering On/Off

To power on the FindTag Duo, press and hold the power button located on the device until you hear a confirmation sound or see the LED indicator light up. To power off, press and hold the power button again until the device indicates it is shutting down.

Pairing with Your Device

Important Note: The FindTag Duo CANNOT be paired with both iOS and Android devices simultaneously. Choose one platform for pairing.

For iOS Devices (Apple Find My)

1. Ensure your FindTag Duo is powered on and within Bluetooth range of your iOS device.
2. Open the Find My app on your iPhone or iPad.
3. Navigate to the Items tab.
4. Tap the + icon and select Add Other Item.
5. Follow the on-screen instructions to detect and pair your FindTag Duo.
6. Once paired, you can name your item and assign an emoji.

For Android Devices (Google Find Hub / Find My Device)

1. Ensure your FindTag Duo is powered on and within Bluetooth range of your Android device.
2. Download and install the Google Find My Device app from the Google Play Store if you don't already have it.
3. Open the Google Find My Device app.
4. The app should automatically detect nearby compatible devices. If not, ensure Bluetooth is enabled on your phone.
5. Tap on the detected FindTag Duo to initiate pairing.
6. Follow the on-screen prompts to complete the pairing process, including agreeing to terms and conditions.
7. You can then rename the device and set its category (e.g., 'house keys').

Image: The FindTag Duo tracker is shown next to a smartphone displaying the 'Play Sound' feature within the app. The image also highlights the device's loud 120 dB sound capability and its global tracking functionality with fast location updates, along with its compact dimensions (0.3 inches thick, 1.7 inches diameter).

Operating Instructions

Locating Items Within Bluetooth Range

When your FindTag Duo is within Bluetooth range (up to 150 meters or 500 feet), you can use the app to make it emit a sound.

1. Open the Find My (iOS) or Google Find My Device (Android) app.
2. Select your FindTag Duo from the list of items.
3. Tap the Play Sound option. The FindTag Duo will emit a loud sound (up to 120 dB) to help you locate it. The sound may progressively get louder.
4. To stop the sound, tap Stop Sound in the app.

Image: A collage showing practical applications of the FindTag Duo. It is attached to luggage, a set of car keys, and being located via a smartphone app, demonstrating its utility for tracking various personal items.

Locating Items Out of Bluetooth Range (Remote Location Updates)

If your FindTag Duo is out of your device's Bluetooth range, its location can still be updated by other iOS or Android devices within the respective Find My or Find Hub networks. This allows for remote tracking.

1. Open the Find My or Google Find My Device app.
2. Select your FindTag Duo.
3. The app will display the last known location on a map, or a continuously updated location if it is detected by other devices in the network.
4. You can follow the map to get closer to your item. Once within Bluetooth range, you can use the 'Play Sound' feature.

Lost Mode

Lost Mode allows you to receive notifications if your item is left behind and enables others to contact you if they find your FindTag Duo.

1. In the Find My or Google Find My Device app, select your FindTag Duo.
2. Enable Lost Mode (or similar option).
3. You will be prompted to enter contact information (e.g., phone number, email) and a message that will be displayed to anyone who finds your tag and scans it or interacts with it via their device.
4. You will receive an alert on your phone if the item is detected by the network after being marked as lost.

Image: A group of people are shown interacting with smartphones, illustrating the 'Share Device' feature of the FindTag Duo. Two smartphone screens display the app interface, showing how the tracker's location can be shared with friends and family, allowing multiple users to track the same item.

Sharing Device Location

You can share the location of your FindTag Duo with trusted friends and family members.

1. In the Find My or Google Find My Device app, select your FindTag Duo.
2. Look for the Share Device option.
3. Follow the prompts to send an invitation or link to the desired contacts. They will then be able to view the location of the FindTag Duo on their own devices.

Maintenance

Battery Replacement

The FindTag Duo uses a replaceable Lithium Polymer battery, designed to last approximately 365 days (1 year) under normal use. When the battery is low, you will receive a notification in the app.

1. To replace the battery, gently twist or pry open the casing of the FindTag Duo. Refer to the diagram below for guidance.
2. Remove the old battery.
3. Insert a new, compatible Lithium Polymer battery, ensuring correct polarity.
4. Close the casing securely.

Image: An exploded view of the FindTag Duo, showing the two halves of the casing separated and a circular battery being inserted into one half. This illustrates the replaceable battery feature and its long 365-day battery life.

Cleaning

To clean your FindTag Duo, wipe it with a soft, dry, or slightly damp cloth. Avoid using harsh chemicals or abrasive materials, as these can damage the device.

Troubleshooting

• Device not pairing:
  • Ensure the FindTag Duo is powered on and fully charged (or has a new battery).
  • Make sure Bluetooth is enabled on your smartphone.
  • Bring the FindTag Duo closer to your smartphone.
  • Restart both your smartphone and the FindTag Duo.
  • Verify that you are attempting to pair with the correct app (Apple Find My for iOS, Google Find My Device for Android).
  • Remember, the device cannot be paired with both iOS and Android simultaneously. If previously paired with one, you may need to unpair it before pairing with the other.
• Difficulty reconnecting after changing device name (Android):
  • Some users have reported issues with reconnection after renaming the device. If this occurs, try unpairing the device from the Google Find My Device app and then re-pairing it from scratch.
  • Ensure the app is updated to the latest version.
• No sound when 'Play Sound' is activated:
  • Ensure the FindTag Duo is within Bluetooth range of your smartphone.
  • Check the battery level of the FindTag Duo in the app. A very low battery might affect sound output.
  • Verify that your smartphone's volume is not muted.
• Inaccurate or no location updates:
  • Ensure the FindTag Duo is powered on.
  • Location accuracy depends on the density of the Find My or Find Hub network. In areas with fewer participating devices, updates may be less frequent or precise.
  • Check your smartphone's internet connection for map data.

Specifications

Warranty and Support

For warranty information and technical support, please refer to the product packaging or contact PAKCQNH customer service directly. Contact details can typically be found on the manufacturer's official website or through your point of purchase.