1. Introduction
Welcome to the user manual for your new Rowenta Intense Comfort + Ceramic Heater, model SO9361F0. This powerful and energy-efficient ceramic heater is designed to provide instant, comfortable warmth for rooms up to 35 m². Featuring a digital display, multiple power settings, and various operating modes, it offers intelligent heating solutions for your home. Please read these instructions carefully before use and keep them for future reference.
2. Important Safety Instructions
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1 meter (3 feet) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Always unplug heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to OFF, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This heater includes an anti-tip safety feature that automatically shuts off the unit if it is accidentally knocked over.
- The heater is equipped with overheat protection. If the heater overheats, it will automatically shut off. Unplug the heater and allow it to cool down for at least 30 minutes before restarting.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

3. Product Overview
The Rowenta Intense Comfort + Ceramic Heater SO9361F0 is a compact and powerful heating solution. It features a modern design with a digital display for easy control and monitoring.
3.1. Components
- Digital Control Panel: Displays ambient temperature, current mode, and allows adjustment of settings.
- Carrying Handle: Integrated into the design for easy portability.
- Air Intake/Exhaust Grilles: Located on the front and rear for efficient air circulation.
- Power Cord: For connecting to an electrical outlet.


4. Setup
Follow these steps to set up your Rowenta Intense Comfort + Ceramic Heater:
- Unpacking: Carefully remove the heater from its packaging. Retain the packaging for future storage or transport.
- Placement: Place the heater on a stable, flat, and heat-resistant surface. Ensure there is at least 1 meter (3 feet) of clear space around the heater from any combustible materials (curtains, furniture, etc.). Do not place the heater directly below a wall socket.
- Power Connection: Plug the power cord directly into a suitable wall outlet. Ensure the voltage matches the specifications of the heater (220V). Do not use extension cords or power strips.

5. Operation
Your Rowenta Intense Comfort + Ceramic Heater offers various settings and modes for personalized comfort.
5.1. Powering On/Off
- Press the Power button (
) on the digital control panel to turn the heater on or off.
5.2. Adjusting Temperature and Power
- Use the + and - buttons to set your desired temperature. The digital display will show the current ambient temperature and your set temperature.
- The heater offers 4 power settings: 1000 W, 1600 W, 1800 W, and 2000 W. These settings are typically adjusted automatically based on the selected mode and desired temperature, or can be manually selected in certain modes.
5.3. Operating Modes
Press the Mode button to cycle through the available operating modes:
- Eco Mode: Designed for energy efficiency, this mode maintains a comfortable temperature while minimizing power consumption. It can save up to 50% energy compared to maximum power settings.
- Silent Mode: Operates at a reduced noise level (as low as 29 dB(A)), ideal for use in bedrooms or quiet environments.
- Automatic Mode: The heater automatically adjusts its power output to reach and maintain the set temperature.
- Fan Mode: Circulates air without heating, useful for ventilation.


5.4. Timer Function
- Press the Timer button (
) to set a delayed start for up to 12 hours. This allows you to program the heater to turn on automatically at a later time.
5.5. Child Lock
- To activate the child lock, press and hold the Lock button (usually indicated by a padlock icon, often combined with another button, e.g., "Press 3sec" as seen in images) for 3 seconds. This prevents accidental changes to settings. Repeat the action to deactivate.
Video 1: Rowenta Intense Comfort + Heater Overview. This video demonstrates the key features and operation of the Rowenta Intense Comfort + ceramic heater, including its powerful heating, quiet operation, energy-saving Eco mode, smart controls, and safety features.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your heater.
6.1. Cleaning
- Before Cleaning: Always unplug the heater from the power outlet and allow it to cool down completely before cleaning.
- Exterior Cleaning: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Air Intakes/Exhausts: Use a vacuum cleaner with a brush attachment to gently remove dust and debris from the air intake and exhaust grilles. Ensure these openings are not blocked.
- Storage: If storing the heater for an extended period, clean it thoroughly and store it in its original packaging in a dry, dust-free location.
6.2. Filter Cleaning (if applicable)
This model typically does not require filter cleaning. Refer to the product's specific instructions if a removable filter is present.
7. Troubleshooting
If you encounter issues with your Rowenta Intense Comfort + Ceramic Heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply; Overheat protection activated; Anti-tip switch activated. | Check if the power cord is securely plugged into a working outlet. Unplug and allow to cool for 30 minutes if overheated. Ensure the heater is on a flat, stable surface. |
| Heater produces insufficient heat. | Low power setting; Room size too large; Air intakes/exhausts blocked. | Increase the power setting or select a higher temperature. Ensure the heater is suitable for the room size (up to 35 m²). Clean any dust or obstructions from the grilles. |
| Unusual noise during operation. | Dust or debris in the fan; Loose internal component. | Unplug the heater and gently clean the air grilles with a vacuum. If the noise persists, contact customer support. |
| Digital display not working correctly. | Temporary electrical glitch. | Unplug the heater for a few minutes, then plug it back in. If the issue continues, contact customer support. |
If the problem persists after trying these solutions, please contact Rowenta customer support.
8. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Rowenta |
| Model Number | SO9361F0 |
| Heating Method | Ceramic, Radiant |
| Heat Output | Up to 2000 Watts |
| Coverage Area | Up to 35 m² |
| Power Settings | 4 (1000W, 1600W, 1800W, 2000W) |
| Operating Modes | Eco, Silent, Automatic, Fan |
| Noise Level (min) | 29 dB(A) |
| Special Features | Digital Display, Ambient Temperature Indicator, 12-hour Delayed Start Timer, Child Lock, Anti-tip Protection, Overheat Protection |
| Dimensions (D x W x H) | 16 cm x 19 cm x 29 cm |
| Weight | 2 Kilograms |
| Voltage | 220V |
| Power Source | Corded Electric |
| Intended Use | Indoor, Home (Living Room) |
9. Warranty and Support
Rowenta is committed to providing high-quality products and support.
- Repairability: This product is designed for repairability for 15 years at a fair price. Rowenta maintains a network of 6200 repair centers worldwide.
- Customer Service: For any questions, technical assistance, or warranty claims, please refer to the contact information provided in your product's packaging or visit the official Rowenta website for your region.