1. Product Overview
This manual provides essential information for the safe and efficient operation of your new Whirlpool SUPREME CARE 7012-E 7 Kg Front Load Washing Machine. This appliance features a 5-star energy rating, inverter technology, an in-built heater, and steam technology for enhanced washing performance.
Image 1: Front view of the Whirlpool SUPREME CARE 7012-E washing machine, highlighting its dimensions (60.7 cm depth, 60 cm width, 85 cm height), 2-year comprehensive warranty, 10-year motor warranty, and 5-star energy rating.
2. Safety Information
Read all instructions before using the appliance. Keep this manual for future reference. Always follow basic safety precautions to reduce the risk of fire, electric shock, or injury to persons.
- Ensure the appliance is properly grounded.
- Do not operate the machine with a damaged power cord or plug.
- Keep children and pets away from the appliance during operation.
- Do not wash items that have been soiled with flammable substances.
- Always unplug the machine before cleaning or performing maintenance.
- Do not install or store the appliance where it will be exposed to temperatures below freezing or exposed to the weather.
3. Setup and Installation
3.1 Unpacking
Carefully remove all packaging materials. Inspect the machine for any damage. Ensure all included components, such as the drain hose, are present.
3.2 Placement
Place the washing machine on a firm, level surface. This is a freestanding unit with dimensions of 60D x 64W x 85H Centimeters. Ensure adequate space around the machine for ventilation and access.
3.3 Water Connection
Connect the water inlet hoses to appropriate hot and cold water taps. This machine features Zero Pressure Fill Technology, allowing efficient water filling even at low water pressure (as low as 0.02 Mpa or height > 7).
Image 2: Illustration demonstrating the Zero Pressure Fill Technology, which ensures efficient water filling even under low water pressure conditions.
3.4 Power Connection
Plug the power cord into a grounded electrical outlet. Do not use extension cords or adapters.
4. Operating Instructions
4.1 Control Panel
The washing machine is equipped with a user-friendly control panel featuring push buttons, a premium metallic knob for cycle selection, and an advanced LED display to show program status and settings.
Image 3: Close-up of the washing machine's control panel, illustrating the premium metallic knob, advanced LED display, and the selection of 15 wash cycles including Sanitize, Rapid 30 min., StainWash, Baby Care, Daily Wash, Cotton, Eco Cotton, Bedding Curtains, Bed & Bath, Woollens, Delicate, Active Wear, Rinse & Spin, Spin & Drain, and Drum Clean.
4.2 Loading Laundry
Open the door and load your laundry. The machine features wide drum access for easy loading and unloading of clothes. Do not overload the machine.
Image 4: View of the washing machine's drum, emphasizing the wide drum access (330 mm diameter) for convenient loading and unloading of laundry.
4.3 Adding Detergent
Add the appropriate amount of detergent and fabric softener to their respective compartments in the dispenser drawer.
4.4 Selecting a Wash Cycle
Turn the metallic knob to select one of the 15 available wash cycles. The advanced LED display will show the selected cycle and estimated time.
- Steam Technology: This feature removes up to 99.9% of bacteria, providing a hygienic wash.
- 6th Sense SoftMove Technology: This technology offers 6 customized drum movements tailored for different fabric types, ensuring optimal care and cleaning.
Image 5: Visual representation of the Steam Wash Technology in action, showing steam inside the drum, indicating its ability to remove up to 99.9% of bacteria.
Image 6: Diagram illustrating the 6 customized drum movements of the 6th Sense SoftMove Technology: Daily Care (Mix Load), Slow Motion (Silk & Delicates), Power Shower (Duvets), Soft Cradle (Wool), Wave Motion (Denims), and Energetic Motion (Whites & Cottons).
4.5 Special Features
- In-Built Heater: For effective stain removal and hygienic washing at higher temperatures.
- Auto Restart: The machine will resume operation from where it left off after a power interruption.
- Hygiene Steam: Provides an extra level of cleanliness by using steam to sanitize clothes.
- FreshCare+: Keeps clothes fresh in the machine for up to 6 hours after the wash cycle ends, preventing odors and wrinkles.
- 100+ Tough Stains Removal: Designed to remove over 100 tough stains, including gravy, hair dye, ketchup, ink, BBQ sauce, soup, juice, soy sauce, fried oil, and highlighter pen.
Image 7: Graphic explaining the FreshCare+ feature, which keeps garments fresh for up to 6 hours after the wash cycle is complete.
Image 8: Visual detailing the '100 Tough Stains Removal' capability, listing specific stains like gravy, hair dye, ketchup, ink, BBQ sauce, soup, juice, soy sauce, fried oil, and highlighter pen, and noting its effectiveness on 48-hour old stains.
4.6 Starting a Wash Cycle
After selecting the desired cycle and options, press the 'Start' button to begin the wash.
5. Maintenance
5.1 Cleaning the Drum
Regularly use the 'Drum Clean' cycle to maintain hygiene and prevent odor buildup inside the drum.
5.2 Cleaning the Detergent Dispenser
Remove and clean the detergent dispenser drawer periodically to prevent residue buildup.
5.3 Filter Cleaning
Refer to the detailed instructions in the full product manual for cleaning the drain pump filter to ensure efficient operation.
5.4 Exterior Cleaning
Wipe the exterior of the machine with a soft, damp cloth. Do not use abrasive cleaners.
6. Troubleshooting
If you encounter any issues, refer to the following common troubleshooting steps. For more complex problems, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | Power cord unplugged, door not closed, cycle not selected | Check power connection, ensure door is latched, select a wash cycle and press start. |
| Water not filling | Water taps closed, inlet hose kinked, water pressure too low | Open water taps, straighten hose, check household water supply. |
| Excessive vibration/noise | Machine not level, transport bolts not removed, uneven load | Adjust leveling feet, ensure transport bolts are removed, redistribute laundry. |
| Water not draining | Drain hose kinked or blocked, pump filter clogged | Check drain hose, clean pump filter. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Whirlpool |
| Model | SUPREME CARE 7012-E (33046) |
| Capacity | 7 Kilograms |
| Energy Rating | 5 Star |
| Annual Energy Consumption | 0.04 Kilowatt Hours Per Year |
| Installation Type | Freestanding |
| Special Features | Auto Restart, Hygiene Steam, Inbuilt Heater, FreshCare+, 6th Sense SoftMove Technology, 100+ Tough Stains Removal |
| Colour | Midnight Grey |
| Control Console | Push Button, Premium Metallic Knob, Advanced LED Display |
| Number of Standard Cycles | 15 |
| Access Location | Front Load |
| Material | Stainless Steel (Drum) |
| Included Components | Drain Hose |
| Item Weight | 71 kg 200 g |
| Product Dimensions (LxWxH) | 60 x 64 x 85 Centimeters |
| Country of Origin | India |
8. Warranty & Support
Your Whirlpool SUPREME CARE 7012-E washing machine comes with a 2 Years Comprehensive Warranty and an 8 years additional warranty on the Motor from the date of purchase.
For customer support, service requests, or warranty claims, please contact:
- Manufacturer: Whirlpool of India Pvt. Ltd.
- Customer Care No.: 18002081800 (Toll free)
- Email: HELPDESKINDIA@WHIRLPOOL.COM
- Address: WHIRLPOOL OF INDIA LTD, PLOT NO. 40, SECTOR-44, GURUGRAM, HARYANA-122002
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