VSDISPLAY 21.3 Inch Ultra Wide Bar Display (Model VS213ZJ01-133) User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your VSDISPLAY 21.3-inch Ultra Wide Bar Display. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.

The VSDISPLAY 21.3-inch Ultra Wide Bar Display is designed for digital signage applications, offering a 1920x360 IPS panel with features like USB auto-play, image rotation, and split-screen capabilities. Its robust design and versatile mounting options make it suitable for various commercial environments.

Figure 1.1: VSDISPLAY 21.3-inch Ultra Wide Bar Display. This image presents the front view of the display, showcasing its ultra-wide aspect ratio and clear image quality.

2. Package Contents

Please verify that all items listed below are included in your package. If any items are missing or damaged, contact your vendor immediately.

• 1 × VSDISPLAY 21.3-inch 1920x360 LCD Monitor (Model: VS213ZJ01-133)
• 1 × Mounting Bracket
• 1 × 12V 2A Power Adapter

Figure 2.1: Package Contents. This image displays the VSDISPLAY 21.3-inch Ultra Wide Bar Display, its included mounting bracket, and the 12V 2A power adapter, illustrating all components typically found in the product package.

3. Setup and Installation

3.1 Physical Installation

The display can be installed using the included mounting bracket or a standard VESA wall mount (not included).

1. Mounting with Included Bracket: Attach the provided bracket to the display using the designated mounting holes. Secure the bracket to a stable surface according to your installation requirements.
2. VESA Mounting: For VESA-compatible installations, use appropriate screws (M4, length 10mm recommended, not included) to secure the display to a VESA mount (e.g., 75x75mm or 100x100mm, check display for exact pattern) on a wall or stand. Ensure the mount can support the display's weight (approximately 3.4 lbs / 1.54 kg).

Figure 3.1: Display Side View with Mounting Points. This image shows the side profile of the VSDISPLAY 21.3-inch Ultra Wide Bar Display, highlighting the integrated mounting holes designed for secure installation using either the included bracket or a VESA mount.

3.2 Power Connection

Connect the provided 12V 2A power adapter to the DC input port on the display and then plug the adapter into a standard electrical outlet.

4. Operating Instructions

4.1 USB Auto-Play and Content Management

The display supports automatic playback of media files from a USB flash drive. It features two USB 2.0 ports for this purpose.

1. Content Preparation: Store your video, image, and audio files on a USB flash drive. The display supports various formats including RMVB, FLV, MPEG1/2/4, AVI, DIVX, XDIV, WMV9, H.264, VC-1, MOV, MKV, MP4, TS, M2T, VOB for video; BMP, PNG, GIF, JPEG for images; and MP3, WMA, WAV, EAAC+, MP2, Vorbis(Ogg), AC3, FLAC, APE, BSAC for audio.
2. Automatic Copy and Playback: Insert the USB flash drive into one of the USB 2.0 ports on the display. The display will automatically copy the content from the USB drive to its internal storage and begin continuous looping playback. It also supports automatic overwriting of existing content with newer files from the USB drive.

Figure 4.1: USB Ports and Image Rotation. This image illustrates the display's capability for 0°, 90°, 180°, and 270° image rotation, alongside a close-up view of the two USB ports used for content insertion and automatic playback.

4.2 Image Rotation

The display supports image rotation at 0°, 90°, 180°, and 270° degrees, allowing for flexible landscape or portrait orientation of your content. This setting can typically be adjusted within the display's setup menu.

4.3 Split Screen Playback

The display supports split-screen functionality, enabling you to divide the screen into multiple sections to simultaneously play a combination of videos, images, and audio from a single USB drive. This creates dynamic and informative multimedia presentations.

To configure split-screen playback, create a folder named Playtask on your USB drive. Inside this folder, you can define regions for content playback using specific file naming conventions:

• Full Screen Play: Place your video files directly in a folder named Video at the root of the USB drive (e.g., U:/Video).
• Two-Part Split Screen:
  • U:/Playtask/1/1(0-0-960-360)
  • U:/Playtask/1/2(960-0-960-360)
• Three-Part Split Screen:
  • U:/Playtask/1/1(0-0-640-360)
  • U:/Playtask/1/2(640-0-640-360)
  • U:/Playtask/1/3(1280-0-640-360)

The format for defining regions is (X-Y-W-H), where:

• X: Horizontal axis start coordinate.
• Y: Vertical axis start coordinate.
• W: Width of the region.
• H: Height of the region.

Figure 4.2: Split Screen Playback Examples. This image illustrates how content can be displayed in full screen, or divided into two or three distinct sections, showcasing the flexibility of the split-screen feature for diverse digital signage needs.

4.4 Accessing the Setup Menu

To exit video playback mode and enter the setup menu, move the mouse cursor to the upper right corner of the monitor and click the mouse three times consecutively.

Figure 4.3: Setup Menu Access. This image provides a visual guide on how to access the display's setup menu by moving the mouse to the upper right corner and performing three clicks, showing the menu interface with various settings options.

5. Maintenance

5.1 Cleaning the Display

To clean the display screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Avoid using harsh chemicals, alcohol, or abrasive materials, as these can damage the screen surface.

5.2 Environmental Conditions

Ensure the display operates within the specified temperature ranges to maintain optimal performance and longevity:

• Operating Temperature: 0°C to 45°C (32°F to 113°F)
• Storage Temperature: -20°C to 60°C (-4°F to 140°F)

Avoid exposing the display to direct sunlight, excessive humidity, or extreme temperature fluctuations.

6. Troubleshooting

If you encounter issues with your VSDISPLAY Ultra Wide Bar Display, refer to the following common troubleshooting steps:

• No Display/Black Screen:
  • Ensure the power adapter is securely connected to both the display and a working power outlet.
  • Verify the power outlet is functional.
• USB Content Not Playing:
  • Check if the USB flash drive is properly inserted into one of the USB 2.0 ports.
  • Confirm that the media files are in supported formats (refer to Section 4.1).
  • Ensure the USB drive is formatted correctly (e.g., FAT32).
  • Try a different USB flash drive to rule out a drive issue.
• Incorrect Image Orientation:
  • Access the setup menu (Section 4.4) and adjust the image rotation settings.
• Split Screen Not Working as Expected:
  • Verify the folder structure and file naming conventions for split-screen playback on your USB drive (refer to Section 4.3).
  • Ensure the coordinates (X-Y-W-H) are correctly defined for your desired layout.

If the problem persists after attempting these steps, please contact customer support.

7. Specifications

8. Warranty and Support

8.1 Warranty Information

Warranty terms and conditions for the VSDISPLAY 21.3-inch Ultra Wide Bar Display are typically provided at the point of purchase or can be found on the manufacturer's official website. Please retain your proof of purchase for warranty claims.

8.2 Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact your retailer or the VSDISPLAY customer support team. Refer to the contact information provided with your purchase or visit the official VSDISPLAY website for support resources.