UGREEN CM843

UGREEN Revodok Pro 14-in-1 USB-C Docking Station Instruction Manual

Model: CM843

1. Introduction

Thank you for choosing the UGREEN Revodok Pro 14-in-1 USB-C Docking Station. This manual provides detailed instructions for setting up, operating, and maintaining your docking station to ensure optimal performance and compatibility with your devices. Please read this manual thoroughly before use.

2. Product Overview

The UGREEN Revodok Pro is a versatile 14-in-1 USB-C docking station designed to expand your laptop's connectivity. It features a comprehensive array of ports to support multiple displays, high-speed data transfer, network connectivity, and power delivery.

UGREEN Revodok Pro Docking Station and Power Adapter

Image: UGREEN Revodok Pro Docking Station with its included power adapter.

Port Configuration:

Diagram showing all 14 ports of the UGREEN Revodok Pro Docking Station

Image: Detailed diagram illustrating the location and function of each of the 14 ports on the docking station.

3. Setup Instructions

  1. Power Connection: Connect the provided 140W power adapter to the DC IN port on the docking station and then to a power outlet. This is essential for the docking station to function correctly and provide power to connected devices.
  2. Host Connection: Connect your laptop or host device to the docking station using the supplied USB-C to USB-C cable. Ensure your laptop's USB-C port supports full functionality (DP Alt Mode, Power Delivery, and Data Transfer).
  3. Display Connection: Connect your external monitors to the DisplayPort (DP) and/or HDMI ports on the docking station.
  4. Peripheral Connection: Connect your USB devices (keyboard, mouse, external drives), Ethernet cable, SD/TF cards, and audio devices to the corresponding ports on the docking station.
  5. Driver Installation: The UGREEN Revodok Pro is generally plug-and-play. No additional drivers are typically required for Windows 10/11. For macOS, ensure your system is up to date.

4. Operating Instructions

4.1 Triple Display Configuration

The docking station supports connecting up to three external displays.

Person working with a laptop connected to three external 4K displays via the docking station

Image: A user demonstrating a triple 4K display setup connected to a laptop via the UGREEN Revodok Pro docking station.

Display Modes:

Diagram comparing multi-screen modes for Windows and macOS with the docking station

Image: Visual representation of multi-screen display modes, highlighting the differences between Windows (supporting extended displays) and macOS (supporting mirrored displays).

4.2 High-Speed Data Transfer

The docking station is equipped with three USB 3.2 data ports (two USB-C and one USB-A) supporting data transfer speeds of up to 10Gbps. Two additional USB-A 5Gbps ports are suitable for connecting peripherals like a mouse or keyboard.

Note: The data-only USB ports do not support video signal output or charging.

Laptop connected to docking station, showing fast data transfer speeds for USB and SD/TF cards

Image: Illustration of fast file transfer capabilities, showing a laptop connected to the docking station with external storage and memory cards.

4.3 Power Delivery and Charging

The docking station provides power delivery capabilities for your host laptop and other devices.

Note: The USB-C charging ports do not support data transfers or video signal output.

Diagram showing 100W laptop charging and 27W phone charging via the docking station

Image: Diagram illustrating the power delivery features, with 100W charging for a laptop via the upstream port and 27W charging for a smartphone via the downstream port.

4.4 Network and Audio Connectivity

5. Compatibility

For full functionality, ensure your computer's USB-C port supports the following:

The docking station is compatible with Windows 10/11 and macOS. Popular compatible models include Dell, HP, ThinkPad, and ASUS laptops with full-function USB-C ports.

Compatibility chart for UGREEN Revodok Pro Docking Station showing supported OS and host connection types

Image: Compatibility chart detailing supported operating systems (Windows 10/11) and the requirement for a full-function USB-C port (Thunderbolt 5/4/USB4/USB-C with DP Alt Mode/PD Charge/Data Transfer).

Important Note for macOS Users:

macOS computers only support SST (Single Stream Transport) mode for external displays. This means all external monitors will display the same content, mirroring your primary display. If you require multiple external displays with different content, this docking station is not recommended for macOS.

6. Maintenance

Before and after images of a desk, showing how the docking station helps organize cables

Image: Comparison of a cluttered desk before using the docking station versus an organized desk after integrating the docking station for cable management.

7. Troubleshooting

IssuePossible Cause / Solution
No display output or flickering screens.
  • Ensure your laptop's USB-C port supports DP Alt Mode.
  • Verify all display cables are securely connected.
  • Connect the external power adapter to the docking station.
  • Try different display cables or ports.
  • For macOS, remember only mirrored displays are supported.
Laptop not charging.
  • Ensure your laptop's USB-C port supports Power Delivery.
  • Confirm the 140W power adapter is connected to the docking station and a power outlet.
  • Check the USB-C cable connecting the laptop to the docking station.
USB devices not recognized or slow data transfer.
  • Ensure your laptop's USB-C port supports data transfer.
  • Try connecting the USB device to a different port on the docking station.
  • Ensure the docking station is powered.
  • Some high-power USB devices may require direct connection to the laptop or an external power source.
Ethernet connection issues.
  • Check the Ethernet cable connection to both the docking station and your router/modem.
  • Ensure your network settings are correctly configured on your laptop.
Audio not working.
  • Ensure your audio device is properly connected to the 3.5mm jack.
  • Check your computer's sound settings to ensure the docking station's audio output is selected.

8. Specifications

FeatureDetail
Model NumberCM843
Ports2x DisplayPort 4K@120Hz, 1x HDMI 4K@60Hz, 2x USB-C 10Gbps, 1x USB-A 10Gbps, 2x USB-A 5Gbps, 1x Gigabit Ethernet, 1x USB-C PD Out 27W, 1x SD Card Reader, 1x TF Card Reader, 1x 3.5mm Audio, 1x DC IN 140W, 1x USB-C Upstream 100W
Total USB Ports8 (5 data, 3 charging/upstream)
Power InputDC IN 24V/5.83A (140W Power Adapter)
Laptop Charging (Upstream)Up to 100W Power Delivery
Peripheral Charging (Downstream)Up to 27W Power Delivery
Data Transfer SpeedUSB 3.2 Gen 2 (10Gbps), SD/TF (170MB/s)
Ethernet Speed10/100/1000Mbps Gigabit Ethernet
Compatible DevicesLaptops with full-function USB-C ports (DP Alt Mode, PD, Data Transfer)
Operating SystemWindows 10/11, macOS (with display limitations)
ManufacturerUgreen Group Limited
Country of OriginChina

9. Warranty and Support

The UGREEN Revodok Pro Docking Station comes with a 24-month manufacturer's warranty from UGREEN.

For technical support, warranty claims, or further assistance, please contact UGREEN customer service through their official website or the retailer where you purchased the product.

Manufacturer: Ugreen Group Limited

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