Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your WEILAILIFE 4K 8MP Dual Lens POE Security Camera, model WEILAI-4KPOEQQ. Please read this manual carefully before using the product to ensure proper functionality and safety. Keep this manual for future reference.
Product Features
- Dual Lens & Pan/Tilt Functionality: The camera is equipped with dual lenses, enabling simultaneous monitoring of two distinct areas. This design minimizes blind spots and can reduce the need for multiple cameras. The camera offers a horizontal pan rotation of 355 degrees and a vertical tilt rotation of 90 degrees, providing extensive coverage.
- Two-Way Audio: Featuring a built-in microphone and speaker, the camera supports two-way communication. This allows users to speak and listen remotely via a smartphone app, facilitating interaction with visitors or communication with family and pets.
- Automatic Tracking & AI Human Detection: Advanced AI human detection identifies suspicious movements and sends instant alerts to your smartphone. The camera automatically tracks detected human figures, ensuring the entire event is recorded.
- Free Mobile Application: Access and manage your camera system using the free 'Honestview' or 'Eseecloud' application, available for both iOS and Android devices. No monthly subscription fees are required for basic functionality.
- 8MP High Resolution & Advanced Night Vision: Capture clear and detailed footage with 8-megapixel (4K 2160P) resolution. The camera includes infrared night vision and a full-color night vision mode, utilizing white LEDs for enhanced visibility in low-light conditions.
- IP66 Weatherproof Rating: Designed for both indoor and outdoor use, the camera boasts an IP66 rating, providing robust protection against dust and water.
The dual lens camera provides two simultaneous views on one screen, eliminating blind spots.
Two-way audio allows for remote communication through the camera.
The camera features automatic tracking of human movement.
Three night vision modes: full-color, infrared, and smart mode for clear visibility.
The camera provides 8MP Ultra HD image quality with 4MP + 4MP dual lens setup.
Remote monitoring is possible anytime, anywhere via the free mobile application.
Deterrence features and app notifications help prevent intrusions.
The camera is IP66 waterproof and dustproof, suitable for outdoor use.
Package Contents
Please check the package contents upon receipt to ensure all items are present and undamaged.
- 1 x 4K 8MP Dual Lens Camera
- 1 x 18.2-meter LAN Cable for Camera
- 1 x Camera Mounting Screw Pack
Setup
Follow these steps to set up your WEILAILIFE POE Security Camera:
- Physical Installation:
- Choose a suitable location for the camera, ensuring it has a clear view of the area you wish to monitor.
- Mount the camera securely using the provided mounting screws. Ensure the mounting surface is strong enough to support the camera's weight.
- Cable Connection:
- Connect one end of the provided LAN cable to the camera's Ethernet port.
- Connect the other end of the LAN cable to a Power over Ethernet (POE) port on your NVR (Network Video Recorder) or POE switch.
Plug & Play POE System: Connect cameras to the NVR using a single Ethernet cable for power, network, and audio/video.
Camera and NVR port diagrams for connection reference.
- Power On:
- Ensure your NVR or POE switch is connected to a power source and turned on. The camera will receive power through the Ethernet cable.
- App Installation and Configuration:
- Download and install the 'Honestview' or 'Eseecloud' app from your smartphone's app store (iOS App Store or Android Play Store).
- Open the app and follow the on-screen instructions to create an account and add your camera system. This typically involves scanning a QR code on the NVR or manually entering device details.
Operating Instructions
Once your camera system is set up, you can begin monitoring and managing it:
- Live View:
- Open the mobile app or access your NVR interface to view live video feeds from your camera(s).
- Pan/Tilt Control:
- In the live view, use the on-screen controls within the app to remotely adjust the camera's pan (horizontal) and tilt (vertical) angles.
- Two-Way Audio:
- Tap the microphone icon in the app's live view to activate two-way audio. You can then speak through your phone, and your voice will be broadcast through the camera's speaker. Listen for responses through the camera's microphone.
- Recording and Playback:
- The NVR continuously records footage. To view recorded events, navigate to the playback section in your mobile app or NVR interface.
- Select the desired date and time to review footage.
The NVR supports 24/7 recording with expandable storage up to 8TB.
Enjoy continuous 24/7 recording without monthly fees.
- Motion Detection Alerts:
- Configure motion detection zones and sensitivity settings within the app to receive alerts when activity is detected.
- Ensure app notifications are enabled on your smartphone to receive timely alerts.
Maintenance
Regular maintenance helps ensure the longevity and optimal performance of your security camera:
- Cleaning: Periodically clean the camera lens and housing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the lens or finish.
- Firmware Updates: Check the mobile app or manufacturer's website regularly for available firmware updates. Installing updates can improve performance, add new features, and enhance security.
- Cable Inspection: Inspect all cables for any signs of wear, damage, or corrosion, especially for outdoor installations. Replace damaged cables immediately to prevent connectivity issues.
- Environmental Checks: For outdoor cameras, ensure that no obstructions (e.g., growing foliage, spiderwebs) are blocking the camera's view or interfering with its sensors.
Troubleshooting
If you encounter issues with your camera, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/video feed | No power to camera/NVR; Loose cable connection; NVR not configured correctly. | Check power supply to NVR/POE switch. Ensure LAN cable is securely connected to both camera and NVR/POE switch. Verify NVR settings for camera detection. |
| Poor image quality | Dirty lens; Low resolution setting; Insufficient lighting for night vision. | Clean the camera lens with a soft cloth. Check camera settings in the app/NVR to ensure 4K resolution is selected. Ensure adequate ambient light or that night vision mode is active. |
| Two-way audio not working | Microphone/speaker disabled in app; Volume too low; Network issues. | Check audio settings in the mobile app to ensure microphone and speaker are enabled and volume is adequate. Verify stable network connection. |
| No motion detection alerts | Motion detection disabled; Incorrect sensitivity/zone settings; App notifications blocked. | Enable motion detection in the app. Adjust sensitivity and detection zones. Check your smartphone's notification settings to ensure the app is allowed to send alerts. |
| Camera not panning/tilting | Motor malfunction; App control issue; Power supply instability. | Restart the camera/NVR. Ensure the app is updated to the latest version. If the issue persists, contact customer support. |
Specifications
| Feature | Detail |
|---|---|
| Brand | WEILAILIFE |
| Model Number | WEILAI-4KPOEQQ |
| Connectivity Technology | Wired (POE) |
| Video Capture Resolution | 4K 2160P, 800 Megapixels (3264x2488) |
| Special Features | Dual Lens, Pan/Tilt, Human Detection, Two-Way Audio, Auto Tracking |
| Channels | 2 (Dual Lens) |
| Compatible Devices | Smartphone, Tablet, TV, Digital Video Recorder, Desktop |
| Night Vision | Infrared Night Vision + White LED (Full-Color Mode) |
| Night Vision Range | 20 meters |
| Frame Rate | 15 fps |
| Pan Rotation | 355 degrees |
| Tilt Rotation | 90 degrees |
| Color | White |
| Product Dimensions | 10 x 10 x 20 cm |
| Recommended Use | Outdoor, Indoor |
| Product Weight | 0.6 kg |
| Origin | China |
Camera dimensions for installation planning.
Warranty and Support
WEILAILIFE is committed to providing high-quality products and excellent customer service.
- Warranty: This product comes with a 12-month quality warranty from the date of purchase.
- Customer Support: For any questions, concerns, or technical assistance regarding your WEILAILIFE product, please do not hesitate to contact our support team.
- Email Support: info-jp@weilailifetech.com (Japanese language support available, with a response typically within 24 hours).
WEILAILIFE adheres to international quality standards, ensuring reliable products.
