1. Introduction
The First Ear Plus BTE (Behind-the-Ear) hearing aids are designed to provide sound amplification for adults and seniors experiencing mild to moderate hearing loss. These devices feature an omnidirectional microphone, noise-reduction technology, and a rechargeable battery system for convenience.
This manual provides essential information on the proper use, care, and maintenance of your First Ear Plus BTE hearing aids to ensure optimal performance and longevity.
Image: First Ear Plus BTE hearing aids, indicating suitability for mild to moderate hearing loss, comfortable fit, two listening programs, and manual on/off control.
2. What's Included
Your First Ear Plus BTE package includes the following components:
- One pair of First Ear Plus BTE Hearing Aids
- Portable Nano Charging Case
- Nano Charging Cable
- Multiple dome sizes (ear-tips) for a comfortable fit
Image: Diagram illustrating the included items: one pair of First Ear Plus BTE hearing aids, a portable Nano charging case, and a Nano charging cable.
3. Getting Started (Setup)
3.1 Initial Charging
Before first use, fully charge your hearing aids and the portable charging case. Connect the Nano Charging Cable to the charging case and a power source. The indicator lights on the case will show charging status. A fully charged case provides approximately three full recharges for your hearing aids.
3.2 Fitting the Hearing Aids
Select the appropriate dome size for your ear canal. The correct dome size ensures a comfortable fit and optimal sound delivery. Gently insert the dome into your ear canal, then place the main body of the hearing aid behind your ear.
Image: Four panels showing the ease of putting on the hearing aid, its discreet design, its behind-the-ear placement, and overall comfort for all-day wear.
Image: A person's hand gently placing a hearing aid into their ear, demonstrating the fitting process.
4. Operation
4.1 Power On/Off
The hearing aids automatically turn on when removed from the charging case. To turn them off, simply place them back into the charging case.
4.2 Adjusting Volume
Use the rocker switch located on the hearing aid to adjust the volume. Press one side to increase volume and the other side to decrease it.
4.3 Program Settings
Your First Ear Plus BTE hearing aids offer two distinct program settings:
- Normal Conversation: Optimized for listening in typical quiet conversational settings.
- Noisy Environment: Designed for improved listening in noisier settings, such as a restaurant or a crowd.
Refer to the device's specific controls for switching between these programs.
Image: A man smiling, with text highlighting the effortless simplicity of operation, including automatic on/off when removed from/placed in the charging case, and volume adjustment via a rocker switch.
Image: A man smiling, accompanied by a description of the two listening profiles: Normal Conversation for quiet settings and Noisy Environment for louder surroundings.
5. Charging
The First Ear Plus BTE hearing aids are designed for convenient recharging with their portable charging case. Each full charge provides up to 20 hours of listening time.
5.1 Charging the Hearing Aids
To charge the hearing aids, simply place them into their designated slots within the portable charging case. They will automatically begin charging. Ensure the case itself has sufficient charge.
5.2 Charging the Portable Case
Connect the Nano Charging Cable to the charging port on the case and to a USB power adapter (not included) or a computer USB port. The case's indicator lights will show the charging status. A fully charged case can provide approximately three full recharges for your hearing aids on the go.
Image: Hands placing a First Ear Plus BTE hearing aid into its white portable charging case, illustrating the charging process and highlighting powerful noise management, crystal clear audio, and up to 20 hours of listening time per charge.
Image: A portable charging case, open to reveal two hearing aids nestled inside, indicating they are ready for charging or storage.
6. Care and Maintenance
Proper care and maintenance are crucial for the longevity and performance of your hearing aids.
6.1 Daily Cleaning
Gently wipe the hearing aids with a soft, dry cloth daily to remove earwax and debris. Pay special attention to the domes and sound outlets. Do not use water or cleaning solutions directly on the hearing aids unless specifically instructed by the manufacturer.
6.2 Dome Replacement
Regularly inspect the ear domes for wear and tear. Replace them as needed to maintain sound quality and hygiene. Consult the manufacturer's guidelines for recommended replacement frequency.
6.3 Storage
When not in use, store your hearing aids in their charging case. This protects them from dust, moisture, and physical damage, and keeps them charged for your next use. Store in a cool, dry place away from direct sunlight and extreme temperatures.
Image: An exploded diagram showing the internal components of a hearing aid, including the outer casing, battery, microphone, amplifier, and receiver.
7. Troubleshooting
If you experience issues with your First Ear Plus BTE hearing aids, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No Sound / Weak Sound | Low battery; blocked sound outlet/dome; incorrect volume setting. | Charge the hearing aids; clean the dome/sound outlet; increase volume. |
| Whistling / Feedback | Improper fit; earwax buildup in ear canal; volume too high. | Re-insert the hearing aid for a snug fit; clean ear canal (consult doctor if needed); reduce volume. |
| Intermittent Sound | Low battery; loose connection; moisture. | Charge the hearing aids; ensure proper placement in ear; dry the hearing aids if exposed to moisture. |
| Hearing Aid Not Charging | Improper placement in case; charging cable/port issue; case not charged. | Ensure hearing aids are correctly seated; check cable connection; charge the case. |
If the problem persists after attempting these solutions, please contact customer support.
8. Specifications
Technical specifications for the First Ear Plus BTE hearing aids:
- Product Dimensions: 1.41 x 0.34 x 0.56 inches
- Weight: 0.2 ounces
- Model Number: BTE2N-New
- Batteries: 1 Lithium Ion battery required (included)
- Color: Beige and White
- Material: Plastic
- Style: Behind the Ear
- Power Source: Battery Powered
- Maximum Output: 117dB
- Full-on Gain: 30±4dB
- Total Harmonic Distortion: <3%
- Self-generated Noise: 18dB
- Latency: 10 ms
- Frequency Response Bandwidth: F1≤250Hz F2≥5000Hz
Image: A visual representation of the advanced technology specifications, including Maximum Output, Full-on Gain, Total Harmonic Distortion, Self-generated Noise, Latency, and Frequency Response Bandwidth, alongside an image of the hearing aids and charging case.
9. Important Safety Information
Legal Disclaimer: Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. This product is an over-the-counter hearing aid and should be used as directed. Consult a healthcare professional if you have concerns about your hearing or before making any medical decisions.
Keep out of reach of children and pets. Do not expose the devices to extreme temperatures, moisture, or direct sunlight. Do not attempt to open or repair the hearing aids yourself, as this will void the warranty and may cause damage.
10. Support
For further assistance, technical support, or warranty information, please visit the NANO HEARING AIDS official website or contact their customer service department. Refer to the product packaging or the brand's official channels for specific contact details.
NANO HEARING AIDS Store: Visit the Nano Hearing Aids Store on Amazon