1. Introduction
Thank you for choosing the Air Choice TWH-15Q2 Infrared Space Heater. This manual provides essential information for the safe and efficient operation of your new heater. Please read it thoroughly before use and retain it for future reference.
This 1500W electric portable heater features infrared quartz tube heating technology, a digital thermostat, remote control, and multiple safety features, designed for indoor use in various rooms such as bedrooms, offices, and living areas.
2. Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- ETL Certified: This heater is ETL certified, ensuring it meets recognized safety standards.
- Overheat Protection: The heater is equipped with an automatic shut-off feature that activates if the unit overheats.
- Tip-Over Protection: For enhanced safety, the heater will automatically turn off if it is accidentally tipped over.
- Child Lock: Utilize the child lock feature to prevent unintended operation by children.
- Cool-Touch Exterior: The wood-touch exterior remains cool during operation, reducing the risk of burns.
- Reinforced Plug: The power plug is reinforced to prevent short circuits.
- Do not operate any heater with a damaged cord or plug, or after the heater malfunctions or has been dropped or damaged in any manner.
- Do not use outdoors.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
- Always unplug heater when not in use.

Figure 1: Visual representation of the heater's overheat and tip-over safety features.
3. Product Components
3.1 Package Contents
- Air Choice Infrared Tower Space Heater (Model TWH-15Q2)
- Remote Control
- User Manual
3.2 Heater Overview
The Air Choice TWH-15Q2 features a sleek tower design with a wood-touch finish. Key components include the control panel, LED display, heating elements, and a hidden carry handle for portability.

Figure 2: Front view of the Air Choice TWH-15Q2 Infrared Space Heater and its remote control.
3.3 Control Panel and Remote
The heater can be operated using the touch buttons on the top panel or the included remote control. Both offer access to all functions.

Figure 3: Detailed view of the control panel and remote control for the heater.
- Power On/Off: Turns the heater on or off.
- Heat Up/Down: Adjusts the target temperature.
- Heating Mode: Cycles through 1500W, 1000W, and ECO modes.
- 12H Timer: Sets the automatic shut-off timer.
- ECO Mode: Activates energy-saving mode.
Video 1: Demonstrates the use of the remote control and control panel for the Air Choice Infrared Space Heater, including setting the timer and adjusting temperature.
4. Setup
- Unpacking: Carefully remove the heater from its packaging. Retain packaging for storage or if return is necessary.
- Placement: Place the heater on a firm, level surface. Ensure there is at least 3 feet (0.9 m) of clear space around the heater from any combustible materials. Do not block air intakes or exhaust.
- Power Connection: Plug the heater directly into a 120V AC, 60Hz grounded wall outlet. Do not use extension cords or power strips.
5. Operating Instructions
5.1 Power On/Off
- Press the Power button on the control panel or remote to turn the heater ON or OFF.
- When turning off, the fan may continue to run for a short period to cool down the heating elements.
5.2 Setting Temperature
- Use the Temperature Up (▲) or Temperature Down (▼) buttons to set your desired room temperature between 59°F and 86°F (15°C and 30°C) in 1°F increments.
- The heater will automatically cycle on and off to maintain the set temperature.
5.3 Heating Modes
Press the Mode button to cycle through the following heating modes:
- High (HI): 1500W for maximum heat output and rapid heating.
- Low (LO): 1000W for moderate heat output.
- ECO Mode: Automatically adjusts power consumption to maintain a comfortable temperature (default 68°F/20°C) while optimizing energy use.

Figure 4: The heater offers three heating modes: High (1500W), Low (1000W), and ECO mode, with a precision thermostat for temperature control.
5.4 Timer Function
- Press the Timer button to set the auto-off timer from 1 to 12 hours.
- Each press increases the timer by one hour. The display will show the set time, then revert to the current temperature.
- To cancel the timer, press the Timer button until "00" is displayed, or turn the heater off.
5.5 Child Lock
- To activate the child lock, press and hold the Mode button for 3 seconds. A lock icon will appear on the display.
- To deactivate, press and hold the Mode button for 3 seconds again.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your heater.
- Cleaning:
- Always unplug the heater and allow it to cool completely before cleaning.
- Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or solvents.
- Use a vacuum cleaner with a brush attachment to clean the air intake and exhaust grilles to remove dust and lint.
- Storage:
- When not in use, store the heater in a cool, dry place.
- It is recommended to store it in its original packaging to protect it from dust and damage.
7. Troubleshooting
If your heater is not operating correctly, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power, power switch off, tip-over switch activated, or overheat protection activated. | Ensure the heater is plugged into a working outlet. Check if the power switch is ON. Ensure the heater is on a flat surface. Allow the heater to cool down if it has overheated. |
| Heater blows cold air. | Temperature setting is lower than room temperature, or fan-only mode is active. | Increase the desired temperature setting. Select a heating mode (High, Low, or ECO). |
| Heater makes unusual noise. | Dust or debris in the fan/heating elements. | Unplug the heater and clean the air grilles as described in the Maintenance section. |
| Remote control not working. | Dead batteries or obstruction. | Replace batteries. Ensure no obstructions between the remote and the heater's sensor. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Air Choice |
| Model Number | TWH-15Q2 |
| Power Output | 1500W (High), 1000W (Low) |
| Heating Technology | Infrared Quartz Tube Heat (6 tubes) |
| Heating Coverage | Up to 200 sq. ft. |
| Voltage | 120 Volts |
| Temperature Range | 59°F - 86°F (15°C - 30°C) |
| Timer | 1-12 Hours |
| Dimensions (D x W x H) | 11.81"D x 10.62"W x 25.59"H |
| Item Weight | 18.21 pounds |
| Special Features | Digital Thermostat, Fast Heating, Portable, Remote Control, Wood Material, Overheat Protection, Tip-Over Protection, Child Lock |
| Certifications | ETL Certified |
9. Warranty and Support
Air Choice is committed to providing high-quality products and customer satisfaction.
- 12-Month Replacement: Your Air Choice heater is eligible for a replacement within 12 months of purchase for manufacturing defects.
- Lifetime After-Sales Service: We offer lifetime after-sales service and technical support for your product.
- For assistance, please contact our customer support team. Refer to the product packaging or our official website for contact details.





