Air Choice TWH-15Q2

Air Choice Infrared Space Heater (Model TWH-15Q2) User Manual

1500W Electric Portable Heater with Remote Control and Thermostat

1. Introduction

This manual provides essential information for the safe and efficient operation of your Air Choice Infrared Space Heater, Model TWH-15Q2. Please read all instructions carefully before use and retain this manual for future reference.

Air Choice Infrared Space Heater, Model TWH-15Q2, in Chestnut color, with its remote control.

Figure 1: Air Choice Infrared Space Heater (Model TWH-15Q2) and Remote Control

2. Important Safety Instructions

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

  • Read all instructions before using this heater.
  • This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
  • Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
  • Always unplug heater when not in use.
  • Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
  • Do not use outdoors.
  • This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
  • Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
  • To disconnect heater, turn controls to off, then remove plug from outlet.
  • Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
  • To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
  • A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
  • Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
  • Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
  • This heater includes a child lock feature.
  • The heater is equipped with tip-over protection and overheat shut-off mechanisms for enhanced safety.
Diagram showing the heater's overheat protection and tip-over protection features. The top image shows a thermometer indicating overheating and the heater turning off. The bottom image shows a cat tipping the heater, which then turns off.

Figure 2: Dual Safety Features: Overheat and Tip-Over Protection

WARNING: Risk of electric shock. Do not open. No user-serviceable parts inside.

3. Product Features

  • Rapid Heating: Equipped with 6 infrared quartz tubes and 1500W quartz tube heating technology, providing over 60% more heat than traditional models. The 3000 rpm fan ensures rapid, even heat circulation, warming spaces up to 200 sq.ft in just 2 seconds.
  • Multiple Heating Modes: Choose from ECO, Low (1000W), or High (1500W) modes.
  • Precision Thermostat: Built-in digital thermostat allows temperature adjustment from 59–86℉ in 1℉ increments. ECO mode automatically adjusts output to save energy.
  • Stylish Design: Features a cool wood-touch finish and a sleek square design that blends with home decor.
  • Convenient Control: Includes a remote control for adjusting settings from up to 26 ft away. An LED display shows current settings.
  • Quiet Operation: The fan operates at a low noise level of 35dB, which is 12% quieter than standard heaters.
  • Portability: Features a hidden carry handle for easy movement between rooms.
  • Certified Safety: ETL certified for safety, including child lock, tip-over protection, and overheat shut-off. The reinforced plug prevents short circuits.
Image showing the Air Choice heater providing rapid heat, with text indicating '1500W Rapid Heating in 2s' and 'Less Floor Space' compared to other heaters.

Figure 3: Rapid Heating and Compact Design

A woman sitting on the floor next to the heater, which is emitting warm air. Text indicates '3 Modes with Thermostat Control' and a graph showing temperature control over time.

Figure 4: Multiple Heating Modes and Thermostat Control

A couple sleeping in a bedroom with the heater operating quietly. Text indicates 'Accompany You Silently' and a graph comparing heater noise to library and whisper levels.

Figure 5: Quiet Operation for Undisturbed Comfort

Video 1: Overview of Air Choice 1500W Electric Infrared Space Heater features and operation.

4. Setup

  1. Unpacking: Carefully remove the heater from its packaging. Retain packaging for storage or shipping.
  2. Placement: Place the heater on a firm, level surface. Ensure there is at least 3 feet (0.9 m) of clear space around the heater from walls, furniture, and other combustible materials. Do not place the heater on soft surfaces like rugs or carpets that may block the air intake.
  3. Power Connection: Plug the heater directly into a 120V AC, 60Hz grounded wall outlet. Do not use extension cords or power strips.

5. Operating Instructions

Control Panel and Remote Control

The heater can be operated using the control panel on the unit or the included remote control. Ensure the remote control has working batteries (not included).

Two panels showing control options. The top panel shows a hand using a remote control to operate the heater. The bottom panel shows a close-up of the heater's touch panel with an LED display showing '80'.

Figure 6: Remote Control and Touch Panel

Functions:

  • Power On/Off: Press the power button (U) to turn the heater on or off.
  • Temperature Adjustment: Use the 'Temp Up' (^) and 'Temp Down' (v) buttons to set the desired temperature between 59°F and 86°F.
  • Mode Selection: Press the 'Mode' button (SSS) to cycle through heating modes: High (1500W), Low (1000W), and ECO.
  • Timer: Press the 'Timer' button (Clock icon) to set an auto-off timer from 1 to 12 hours.
  • Child Lock: Activate the child lock feature to prevent accidental changes to settings. (Refer to specific instructions in the full manual for activation/deactivation).

6. Maintenance

Regular maintenance ensures optimal performance and longevity of your heater.

  • Cleaning: Always unplug the heater and allow it to cool completely before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or solvents.
  • Air Filter: Periodically check and clean the air filter located at the rear of the unit. A clogged filter can reduce efficiency.
  • Storage: When not in use, store the heater in a cool, dry place, preferably in its original packaging.

7. Troubleshooting

If your heater is not operating correctly, consult the following common issues before contacting support.

ProblemPossible CauseSolution
Heater does not turn on.No power, tripped circuit breaker, unit unplugged, tip-over switch activated, overheat protection activated.Check power outlet, reset circuit breaker, ensure plug is fully inserted, place heater on a flat surface, allow unit to cool down.
Heater is not emitting heat.Temperature setting too low, ECO mode active, air filter clogged.Increase desired temperature, switch to High or Low mode, clean air filter.
Heater is making unusual noise.Obstruction in fan, unit not on a stable surface.Unplug and check for obstructions, place on a firm, level surface.

8. Specifications

  • Brand: Air Choice
  • Model Number: TWH-15Q2
  • Power: 1500W (High), 1000W (Low)
  • Voltage: 120 Volts
  • Heating Coverage: Up to 200 sq. ft
  • Temperature Range: 59°F - 86°F
  • Dimensions: 11.81"D x 10.62"W x 25.59"H
  • Item Weight: 18.21 pounds
  • Special Features: Digital Thermostat, Fast Heating, Portable, Remote Control, Wood Material, Child Lock, Tip-Over Protection, Overheat Shut-off.
  • Included Components: Infrared Tower Space Heater, Remote, User Manual

9. Warranty and Support

Air Choice is committed to providing safe, efficient, and durable products. Each heater undergoes strict quality control before delivery, adhering to a comprehensive quality control system established according to ISO 9001:2000.

  • Customer Support: Quick replies within 24 hours.
  • Replacement: Available within 12 months of purchase.
  • Technical Support: Lifetime after-sales service and technical support.

For further assistance or inquiries, please refer to the contact information provided with your purchase or visit the official Air Choice website.

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