Hiseeu WK-10CA-2TS804-AT
Hiseeu Dual-Lens Touchscreen Solar Panel Camera System User Manual
Model: WK-10CA-2TS804-AT
1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Hiseeu Dual-Lens Touchscreen Solar Panel Camera System. Please read this manual thoroughly before use to ensure proper functionality and safety. Keep this manual for future reference.
2. Product Overview
2.1. Key Features
- Dual-Lens Design: Equipped with two 4-megapixel cameras for comprehensive surveillance.
- 10.1-inch Touchscreen NVR: Integrated Network Video Recorder with a large touchscreen for direct viewing and intuitive control.
- Wireless Connectivity: Fully wireless setup eliminates complex wiring, suitable for various indoor and outdoor environments.
- IP66 Weatherproof: Cameras are rated IP66 for water and dust resistance, ensuring stable operation in harsh weather conditions.
- Full-Color Night Vision: High-sensitivity sensors and auxiliary lights provide clear, full-color images even at night.
- AI Motion Detection: Advanced AI detects human and moving objects, sending real-time notifications to your smartphone and minimizing false alarms.
- 9000mAh Battery & Solar Charging: Each camera includes a 9000mAh battery, automatically recharged by the solar panel for long-term, stable operation without external power.
- 1TB Built-in HDD: NVR includes a 1TB hard disk drive for long-term local storage of recorded footage, eliminating monthly cloud fees.
- Two-Way Audio: Enables communication through the camera system.
2.2. Package Contents
Figure 2.2.1: Package Contents
- 4MP Dual-Lens Dome Camera (x2)
- Solar Panel (x2)
- 10.1-inch Touchscreen NVR Unit (x1)
- USB Mouse (x1)
- HDMI Cable (x1)
- 12V 2A NVR Power Adapter (x1)
- LAN Cable (x1)
- Mounting Screws and Anchors (set)
- Warning Stickers (x2)
- User Manual (x1)
3. Setup
3.1. Initial Power-Up and Connection
- Connect NVR: Connect the 12V 2A power adapter to the NVR unit and plug it into a power outlet. The NVR will power on automatically.
- Connect Mouse: Plug the USB mouse into one of the USB ports on the NVR for navigation.
- Camera Power: Ensure the solar panels are connected to the cameras and exposed to sunlight for initial charging. The cameras are pre-paired with the NVR.
- Network Connection (Optional): For remote viewing, connect the NVR to your router using the provided LAN cable.
Figure 3.1.1: Wireless Setup and NVR Display
3.2. Camera Installation
- Choose Location: Select a location for each camera that provides the desired surveillance coverage and receives adequate sunlight for the solar panel. Ensure the camera is within range of the NVR's wireless signal.
- Mount Camera: Use the provided screws and anchors to securely mount the camera and solar panel to a wall or other stable surface. Adjust the solar panel angle for optimal sun exposure.
- Adjust View: The upper lens is fixed, while the lower dome camera supports Pan-Tilt-Zoom (PTZ) functionality. Adjust the lower camera's angle remotely via the NVR or smartphone app to cover blind spots.
Figure 3.2.1: Dual-Lens Camera Coverage
Figure 3.2.2: IP66 Weatherproof Installation
4. Operating Instructions
4.1. NVR Touchscreen Operation
The 10.1-inch touchscreen NVR allows for direct and intuitive control of your camera system. Use the touchscreen or the connected USB mouse to navigate the interface.
- Live View: Tap on a camera feed to view it in full screen.
- Playback: Access recorded footage from the main menu. The 1TB HDD stores recordings for extended periods.
- Settings: Configure camera settings, recording schedules, motion detection zones, and network settings.
- PTZ Control: For cameras with PTZ capabilities (lower lens), use the on-screen controls to pan, tilt, and zoom.
4.2. Smartphone App Remote Monitoring
Download the dedicated Hiseeu smartphone application to monitor your cameras remotely. Ensure your NVR is connected to the internet.
- Download App: Search for "Hiseeu" in your smartphone's app store and install the official application.
- Register/Login: Create an account or log in if you already have one.
- Add Device: Follow the in-app instructions to add your NVR system. This typically involves scanning a QR code on the NVR or entering its device ID.
- Remote Access: Once connected, you can view live feeds, play back recordings, receive motion alerts, and control PTZ functions from anywhere.
Figure 4.2.1: Remote Monitoring via Smartphone App
4.3. AI Motion Detection and Alerts
The system features AI-powered motion detection to identify human movement and reduce false alarms. When motion is detected, the system can:
- Start recording.
- Send real-time notifications to your smartphone.
- Trigger a light warning from the camera (if enabled).
- Initiate automatic tracking by the lower PTZ camera.
Configure motion detection sensitivity and alert preferences in the NVR settings or smartphone app.
Figure 4.3.1: AI Motion Detection and Tracking
4.4. Full-Color Night Vision
The cameras are equipped with advanced sensors and auxiliary lights to provide clear, full-color video footage even in low-light or nighttime conditions. This enhances identification capabilities compared to traditional black and white night vision.
Figure 4.4.1: Full-Color Night Vision Example
5. Maintenance
5.1. Cleaning
- Regularly wipe the camera lenses and solar panels with a soft, damp cloth to remove dust, dirt, and debris. This ensures optimal image quality and solar charging efficiency.
- Do not use harsh chemicals or abrasive cleaners, as they may damage the surfaces.
5.2. Battery and Solar Panel Care
- Ensure the solar panel is positioned to receive maximum direct sunlight throughout the day.
- Check the battery level periodically via the NVR or app, especially during prolonged periods of cloudy weather. If battery levels are consistently low, consider adjusting the solar panel's position or temporarily charging the camera via USB if available.
5.3. Firmware Updates
Periodically check for firmware updates for your NVR and cameras through the NVR settings or smartphone app. Updates can improve performance, add new features, and enhance security.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on NVR screen. | NVR not powered on; camera not connected or out of range; camera battery low. | Check NVR power connection. Ensure cameras are powered and within wireless range. Check camera battery status. |
| Cannot connect to smartphone app. | NVR not connected to internet; incorrect network settings; app issues. | Ensure NVR is connected to your router via LAN cable. Verify network settings on NVR. Restart app or reinstall. |
| Poor night vision quality. | Dirty lens; insufficient auxiliary light; objects blocking view. | Clean camera lens. Ensure auxiliary lights are not obstructed. Remove any obstacles in the camera's field of view. |
| Solar panel not charging effectively. | Insufficient sunlight; dirty panel; incorrect angle. | Ensure panel receives direct sunlight. Clean the solar panel. Adjust the panel's angle for optimal sun exposure. |
| Frequent false motion alerts. | High sensitivity; environmental factors (e.g., moving branches, insects). | Adjust motion detection sensitivity in settings. Define specific detection zones to exclude irrelevant areas. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Hiseeu |
| Model Number | WK-10CA-2TS804-AT |
| Connectivity Technology | Wireless |
| Camera Resolution | 4 Megapixels (per camera) |
| NVR Display Size | 10.1 inches (Touchscreen LCD) |
| Storage Capacity | 1 TB HDD (Built-in) |
| Battery Capacity (per camera) | 9000mAh |
| Waterproof Rating | IP66 |
| Special Features | Dual-Lens, Two-Way Audio, AI Motion Detection, Full-Color Night Vision, Solar Powered |
| Recommended Use | Outdoor Security |
| Product Dimensions | 30 x 23.7 x 17.2 cm |
| Origin | China |
8. Warranty and Support
8.1. Warranty Information
Please refer to the warranty card included in your package or visit the official Hiseeu website for detailed warranty terms and conditions. The warranty typically covers manufacturing defects for a specified period from the date of purchase.
8.2. Customer Support
For technical assistance, troubleshooting, or any questions regarding your Hiseeu product, please contact our customer support team. Contact details can be found on the official Hiseeu website or in the warranty documentation.
When contacting support, please have your product model number (WK-10CA-2TS804-AT) and purchase information ready.
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