1. Product Overview
The WOLFBOX Level 2 EV Charger is a high-performance electric vehicle charging station designed for efficient and convenient home charging. It offers smart app control, allowing users to schedule charging sessions, adjust amperage, and monitor charging status. This charger is engineered for safety and reliability, featuring multiple layers of electrical protection and robust construction suitable for various environmental conditions. It is universally compatible with all J1772 electric vehicle models, providing a fast and secure charging solution.
Image: The WOLFBOX Level 2 EV Charger unit shown alongside a smartphone displaying its smart app interface, highlighting its modern design and connectivity features.
2. Setup and Installation
Proper installation is crucial for the safe and optimal operation of your WOLFBOX EV Charger. This unit is designed for hardwired installation and requires a dedicated 240V circuit. For the 50 Amp model, it should be installed on a circuit breaker rated at 50A or greater. While the installation process is straightforward, it is highly recommended to consult a licensed electrician to ensure compliance with local electrical codes and safety standards.
2.1 Package Contents
Before beginning installation, verify that all components are present in the package:
- WOLFBOX Level 2 EV Charger Unit
- 2 PCS RFID Charging Cards
- User Manual
- Wall Mount Template
- Self-tapping Screw M6 (2 PCS)
- Plastic Expansion Bolts M10 (2 PCS)
- Machine Screw M4 (1 PCS)
- Wall Mount Bracket
- Current Inlet Cable
Image: A detailed layout of all items included in the WOLFBOX Level 2 EV Charger package, including the charger unit, cables, mounting hardware, RFID cards, and user manual.
2.2 Installation Steps
- Mounting Location: Choose a suitable indoor or outdoor location near your parking area with access to a dedicated 240V circuit. Ensure the surface is sturdy enough to support the charger's weight.
- Mounting the Bracket: Use the provided wall mount template to mark drilling points. Secure the wall mount bracket to the wall using the appropriate screws and expansion bolts.
- Wiring Connection: Connect the charger's current inlet cable to your NEMA 14-50 outlet or hardwired electrical supply. Ensure all connections are secure and follow local electrical codes.
- Mounting the Charger: Carefully attach the WOLFBOX EV Charger unit to the installed wall mount bracket.
- Current Adjustment (DIP Switches): The charger allows for adjustable current settings (50A, 48A, 40A) via internal DIP switches. Refer to the diagram below and adjust the switches according to your circuit breaker rating and desired charging current.
Image: A close-up view of the internal DIP switches on the WOLFBOX EV Charger, illustrating how to set the maximum load current to 50A, 48A, or 40A based on the circuit rating.
Image: A person wearing a hard hat is shown in the process of installing the WOLFBOX EV Charger unit onto a wall, demonstrating the physical installation step.
3. Operating Instructions
The WOLFBOX EV Charger offers flexible operating modes to suit your preferences, including plug-and-go, RFID card activation, and smart app control.
3.1 Charging Methods
- Plug-and-Go: Simply plug the J1772 connector into your electric vehicle's charging port to initiate charging. The charger will automatically begin charging if no other control method is active.
- RFID Card Activation: Tap one of the provided RFID cards against the designated sensor on the charger to start or stop a charging session. This is ideal for households with multiple users.
- Smart App Control: For advanced features and scheduling, use the WOLFBOX smart app.
3.2 Smart App Features
The WOLFBOX smart app provides comprehensive control and monitoring capabilities:
- Schedule Charging: Set up to 4 groups of charging sessions, with 3 time slots per group, to optimize charging during off-peak electricity hours.
- Adjust Amperage: Fine-tune the charging current directly from the app to match your vehicle's needs or home electrical capacity.
- Real-time Monitoring: View live data such as charging duration, power consumption, voltage, current, and temperature.
- Cost Calculation: Input your electricity rates to estimate charging costs and savings.
- Charging Records: Access historical charging data and statistics for better energy management.
Image: A smartphone screen displaying the WOLFBOX app's scheduling interface, showing options to set charging times and days of the week.
Image: A user interacting with the WOLFBOX app, which displays real-time charging insights including voltage, current, temperature, energy increase, and mileage increase.
4. Maintenance and Safety
Regular maintenance and adherence to safety guidelines ensure the longevity and safe operation of your WOLFBOX EV Charger.
4.1 General Maintenance
- Keep the charger unit and cable clean and free from dust and debris.
- Inspect the charging cable and connector regularly for any signs of wear, damage, or fraying. Do not use if damaged.
- Ensure the charger is securely mounted and all connections remain tight.
4.2 Safety Features and Certifications
The WOLFBOX EV Charger is built with multiple safety protections and holds important certifications:
- 8-Layer Electrical Protection: Includes surge protection, overcurrent protection, short-circuit protection, ground fault protection, low voltage protection, overcharge protection, high voltage protection, and thermal protection.
- Certifications: CSA & FCC certified, and meets UL2594 safety standards.
- Weather Resistance: Rated IPX6 for waterproofing (down to -22°F) and IP6X for dustproofing (up to 122°F), making it suitable for outdoor installation.
Image: A diagram illustrating the eight layers of electrical protection integrated into the WOLFBOX EV Charger, including ground fault, over-current, leakage current, thermal, high voltage, low voltage, overcharge, and lightning protection.
Image: Visual representation of the WOLFBOX EV Charger's weather resistance, showing its IPX6 waterproof rating for cold conditions and IP6X dustproof rating for hot conditions, along with CSA and FCC certifications.
5. Troubleshooting
If you encounter issues with your WOLFBOX EV Charger, refer to the following common troubleshooting steps. If the problem persists, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not powering on | No power from outlet; Circuit breaker tripped; Loose connection | Check outlet power; Reset circuit breaker; Ensure all connections are secure. |
| Charging not starting | Vehicle not properly connected; RFID card not detected; App setting preventing charge | Ensure J1772 connector is fully inserted; Re-tap RFID card; Check app for scheduled charging or current limits. |
| Slow charging speed | Amperage set too low; Vehicle's charging limit; Electrical supply issue | Adjust amperage via app or DIP switches; Consult vehicle manual; Have an electrician check home wiring. |
| Error indicator light | Internal fault; Over-temperature; Ground fault | Unplug and re-plug the charger; Allow unit to cool down; If persistent, contact customer support. |
6. Specifications
Detailed technical specifications for the WOLFBOX Level 2 EV Charger (Model WE50).
| Feature | Detail |
|---|---|
| Model | WE50 |
| Charging Level | Level 2 |
| Amperage | 50 Amp (Adjustable to 48 Amp, 40 Amp) |
| Connector Type | J1772 (NACS adapter required for Tesla EVs) |
| Cable Length | 25 ft |
| Input Voltage | 240V |
| Item Weight | 19.81 pounds |
| Package Dimensions | 19.5 x 13.8 x 10.5 inches |
| Compatibility | All J1772 electric vehicle models (e.g., Chevrolet Bolt, Jeep Wrangler 4xe, Ford Mach E, Kia Niro, Hyundai IONIQ 5, Mercedes EQS, BMW i3) |
| Certifications | CSA, FCC, UL2594 compliant |
| Weather Rating | IPX6 Waterproof, IP6X Dustproof (NEMA4 standards) |
Image: A visual representation of the WOLFBOX EV Charger's broad compatibility with various electric vehicle brands in the US, noting that Tesla EVs require a NACS adapter.
7. Warranty and Support
WOLFBOX is committed to providing reliable products and excellent customer service.
7.1 Product Warranty
The WOLFBOX Level 2 EV Charger comes with a 3-year warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
7.2 Return Policy
A 7-day return policy is available for products returned within seven days of receipt. Returns are accepted for defects in materials or workmanship.
7.3 Customer Support
For any questions, technical assistance, or warranty claims, please contact WOLFBOX customer support. Our team is available 24/7 to provide lifetime assistance.
- Email: support@wolfbox.com
- Phone: Refer to the official WOLFBOX website for regional contact numbers.
- Online Resources: Visit the WOLFBOX Store on Amazon for FAQs and additional product information.
