1. Introduction
Welcome to the EMKE Thermostatic Shower System user manual. This guide provides essential information for the safe and efficient installation, operation, and maintenance of your new shower system. Please read this manual thoroughly before installation and use, and retain it for future reference.
2. Safety Information
Always observe the following safety precautions to prevent injury or damage to the product:
- Ensure all connections are secure and watertight before use.
- Do not attempt to modify the shower system. Any modifications may void the warranty and pose safety risks.
- For optimal safety, especially for children and the elderly, the thermostatic mixer includes a 38°C temperature lock to prevent accidental scalding. Always check water temperature before stepping into the shower.
- If you are unsure about any installation steps, consult a qualified plumber.

Image: The temperature control knob features a 38°C safety lock, designed to protect users, particularly children and the elderly, from excessively hot water.
3. Package Contents
Please verify that all components are present before beginning installation:
- EMKE Thermostatic Shower Mixer Unit
- Rain Shower Head
- Hand Shower
- Shower Hose
- Shower Bar/Column
- Mounting Hardware (screws, wall plugs, gaskets)
- User Manual (this document)
4. Setup and Installation
This EMKE shower system is designed for wall-mounted installation. Professional installation is recommended to ensure proper function and safety.
4.1 Pre-Installation Checks
- Ensure your water supply lines (hot and cold) are accessible and correctly spaced for the mixer unit.
- Turn off the main water supply before starting any installation work.
- Gather all necessary tools (e.g., drill, wrench, level, measuring tape).
4.2 Installation Steps (General Guide)
- Mark the drilling points on the wall according to the shower system's dimensions and your desired height.
- Drill holes and insert wall plugs.
- Attach the mounting brackets to the wall.
- Connect the hot and cold water supply lines to the thermostatic mixer unit. Ensure correct orientation (hot on left, cold on right, typically).
- Mount the thermostatic mixer unit onto the brackets.
- Assemble the shower bar/column and attach it to the mixer unit and wall bracket.
- Install the rain shower head onto the shower arm.
- Connect the shower hose to the mixer unit and the hand shower.
- Turn on the main water supply and check for leaks.

Image: Product dimensions diagram. Refer to this diagram for precise measurements during installation. All measurements are in millimeters.
5. Operating Instructions
5.1 Water Flow and Temperature Control
The EMKE thermostatic shower system features intuitive controls for water flow and temperature.
- Temperature Adjustment: Use the rotary knob on the right side of the mixer unit to set your desired water temperature. The integrated safety lock at 38°C prevents accidental scalding. To exceed 38°C, press the safety button while turning the knob.
- Water Flow Activation: Press the designated buttons on the mixer unit to activate the rain shower or hand shower.

Image: The control panel features elegant, tactile buttons for effortless selection of water outlets and precise temperature management.
5.2 Rain Shower Operation
Activate the rain shower by pressing the corresponding button on the mixer. The generous 240mm rain shower head provides a wide, luxurious water flow. The integrated shelf offers convenient storage for shower essentials, and optional LED lighting enhances the showering experience.

Image: Experience a luxurious rain shower with the award-winning design of the EMKE system.
5.3 Hand Shower Operation
Activate the hand shower by pressing its dedicated button. The ergonomic hand shower offers multiple jet types for a personalized showering experience. Rotate the shower head or use a selector (if present) to switch between spray patterns.

Image: The stylish hand shower offers excellent design for maximum comfort and multiple spray options.
6. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your EMKE shower system.
- Cleaning the Surface: Use a soft cloth and mild soap or a non-abrasive bathroom cleaner to clean the chrome surfaces. Avoid harsh chemicals, abrasive sponges, or cleaners containing alcohol, acid, or ammonia, as these can damage the finish.
- Cleaning Shower Nozzles: The nozzles on both the rain shower head and hand shower are designed for easy cleaning. Gently rub the silicone nozzles to dislodge any limescale buildup.
- Filter Cleaning: Periodically check and clean the filters located at the water inlets of the thermostatic mixer to prevent reduced water flow.
7. Troubleshooting
If you encounter any issues with your EMKE shower system, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low water pressure | Clogged filters or shower nozzles; partially closed stopcock. | Clean filters and shower nozzles. Ensure stopcocks are fully open. |
| Inconsistent water temperature | Fluctuations in hot/cold water supply; thermostatic cartridge issue. | Check household water supply. If problem persists, contact support. |
| Water leakage | Loose connections; damaged seals/gaskets. | Tighten connections. Inspect and replace damaged seals/gaskets. |
| LED light not working (if applicable) | Power supply issue; LED component failure. | Check power connections. If problem persists, contact support. |
If you cannot resolve the issue using the troubleshooting guide, please contact EMKE customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | EMKE |
| Model Number | F25SSC01CP |
| Product Dimensions | 37.5 x 42 x 110 cm |
| Product Weight | 4.08 kg |
| Color | Chrome |
| Style | Modern |
| Finish | Polished |
| Material | Stainless Steel |
| Installation Method | Wall Mount |
| Number of Handles | 1 |
| Rain Shower Head Diameter | 240 mm |
| LED Lighting | Optional |
| Temperature Safety Lock | 38°C |
9. Warranty and Support
EMKE is committed to providing high-quality products and excellent customer service. Your EMKE Thermostatic Shower System is covered by a manufacturer's warranty against defects in materials and workmanship. Please refer to your purchase documentation for specific warranty terms and conditions.
For any questions, technical assistance, or warranty claims, please contact EMKE customer support. Our team offers 24-hour online support to assist you promptly.
Contact Information:
- Refer to your product packaging or the EMKE official website for the most current contact details.