1. Introduction
This manual provides detailed instructions for the safe and effective use of your Retekess TE201 Hearing Aids. Please read this manual thoroughly before using the device and retain it for future reference.
2. Safety Information
Please strictly follow the instructions provided in this manual to ensure safe operation and prevent damage to the device or personal injury. Consult a healthcare professional if you have any concerns about your hearing or the use of this device.
3. Package Contents
Verify that all items listed below are included in your package:
- Retekess TE201 Hearing Aids (1 pair)
- Charging Case (1)
- Ear Tips (multiple sizes)
- Charging Cable (1)
- Storage Bag (1)
- Multi-function Brush (1)
- Instruction Manual (1)
4. Product Overview
The Retekess TE201 Hearing Aids feature a discreet, behind-the-ear (RIC) design. Each hearing aid is equipped with controls for volume and mode selection, and they are charged via a dedicated charging case with an LED display.
Video: An introduction to the related parts of the Retekess TE201 Hearing Aids, demonstrating the location of buttons and charging points.
5. Setup and First Use
5.1 Initial Charging
Before first use, ensure the hearing aids are fully charged. Place them into the charging case. The LED display on the case will show the battery level. A full charge typically takes 1-2 hours and provides up to 8 hours of runtime on a single charge, with the case offering 4 additional charges for a total of up to 40 hours.
5.2 Ear Tip Selection and Replacement
Select the ear tips that provide the most comfortable and secure fit for your ear canal. The package includes three pairs (large/medium/small) of soft silicone ear tips to accommodate different ear shapes and minimize feedback whistling.
Video: Demonstrates how to correctly replace the earplugs (ear tips) of the Retekess TE201 Hearing Aids.
5.3 Wearing the Hearing Aids
The hearing aids are designed for a lightweight, behind-the-ear (RIC) fit. Ensure you wear the correct aid for each ear (L for left, R for right). When removed from the charging case, the hearing aids will automatically power on within 5 seconds. Wear them correctly within this timeframe to prevent whistling.
6. Operating Instructions
6.1 Volume Adjustment
The TE201 offers six volume levels. Use the '+' and '-' buttons on the hearing aid to adjust the volume to a comfortable level. The default level is 4.
- Volume 1 (DI DI DI Mini)
- Volume 2 (DI-Short drip)
- Volume 3 (DI-Short drip)
- Volume 4 (DI-Short drip)
- Volume 5 (DI-Short drip)
- Volume 6 (DI-Long drip Max)
Video: A demonstration of how to adjust the volume on the Retekess TE201 Hearing Aids using the dedicated buttons.
6.2 Mode Selection
The hearing aids feature four distinct modes to optimize your listening experience in various environments. Press the 'M' button to cycle through the modes:
- Family Mode (1 beep): Enhances conversation clarity, making communication easier in quiet settings.
- Restaurant Mode (2 beeps): Suppresses background noise and focuses on the voice of the person in front of you.
- Outdoor Mode (3 beeps): Balances ambient sound to ensure safe and comfortable travel.
- Movie Mode (4 beeps): Enhances audio signals for an immersive audio-visual experience.
Video: Explains and demonstrates the four different modes of adjustment available on the Retekess TE201 Hearing Aids.
6.3 Gradual Adaptation
Adapting to hearing aids takes time and patience. Follow these stages for optimal adjustment:
- Phase 1: Select the Perfect Fit. Try various ear tip sizes to ensure comfort and prevent whistling.
- Phase 2: Wear for 1-3 Hours Daily. For the first two weeks, wear them in a quiet environment at home to identify sounds.
- Phase 3: Wear for 3-6 Hours Daily. From weeks 3-4, engage in TV viewing and conversations to adapt.
- Phase 4: Wear All Day (Except for Sleep and Showers). By week 5, begin to go outdoors to enhance your hearing experience in various settings.
7. Key Features
- 16-Channel Processing Technology: The hearing aid employs 16-channel WDRC (Wide Dynamic Range Compression) to intelligently amplify soft sounds while compressing loud noises, ensuring clear sound amplification without pops or noise. This prevents secondary damage to hearing.
- Intelligent Noise Reduction: Noise reduction technology filters background noise, enhancing speech clarity and recognition. This feature is suitable for individuals with moderate hearing loss (hearing loss range: 35-50 dB).
Image: Illustrates the intelligent noise reduction feature with a 16-channel intelligent noise reduction chip, showing its effectiveness for moderate hearing loss (35-50 dB). 
Image: Explains that noise reduction technology filters background noise, enhancing speech clarity and recognition, suitable for people with moderate hearing loss (35-50 dB). - 45±5 dB Hearing Aid Gain Effect: This gain effect ensures clear and natural sound, enabling users to clearly hear low-volume sounds, especially suitable for users with hearing impairment.
Image: Explains the 45±5 dB gain effect, which ensures clear and natural sound, allowing users to hear low-volume sounds, especially beneficial for those with hearing impairment. - Long-lasting Battery Life: Rechargeable with a Type-C interface charging case that provides 4 additional charges, bringing the total battery life to up to 40 hours. The LED display shows the remaining power.
Image: Highlights the long-lasting battery life with 1-2 hours charging time, up to 8 hours runtime on a single charge, 4 additional charges from the case, and a total runtime of 40 hours, all displayed on a digital screen. - Comfortable and Discreet Fit: Features a lightweight behind-the-ear (RIC) design, weighing only 4 grams per ear. The compact design matches skin tones and sits low behind the ear for privacy and comfort.
- Safe and Reliable: These OTC hearing aids have been audited by professional institutions and use medical-grade materials. They offer hearing loss compensation up to 50dB, suitable for moderate hearing loss.
- Memory Function: The device retains your last used settings.
- Dual-Microphone Pickup: Enhances sound capture.
- Low-Battery Alarm: Provides timely alerts for recharging.
- IPX2 Protection: Offers protection against dripping water.
8. Maintenance
To ensure optimal performance and longevity of your Retekess TE201 Hearing Aids, regular cleaning is recommended. Use the provided multi-function brush to gently clean the ear tips and the body of the hearing aids. Store the hearing aids in their charging case or the provided storage bag when not in use to protect them from dust and damage.
9. Troubleshooting
If you encounter any issues with your Retekess TE201 Hearing Aids, please refer to the common problems and solutions below:
- Whistling Sound: If you experience whistling, ensure the ear tips are correctly sized and securely fitted in your ear canal. The automatic power-on feature within 5 seconds of removal from the charging case is designed to prevent whistling if worn promptly.
- Sound Too Low or Too High: Adjust the volume using the '+' and '-' buttons. Experiment with different listening modes (Family, Restaurant, Outdoor, Movie) to find the most suitable setting for your environment.
- No Sound: Check if the hearing aids are powered on and fully charged. Ensure they are correctly inserted into your ears.
Video: Addresses common problems encountered with the hearing aids and provides solutions for resolution.
10. Specifications
| Feature | Specification |
|---|---|
| Channels | 16-channel WDRC |
| Signal Processing | Digital signal processing |
| Conduction Method | Air conduction |
| Microphone Type | 360° omnidirectional microphone |
| Dual-Microphone Pickup | Available |
| Wide Dynamic Range Compression (WDRC) | Available |
| Saturation Sound Pressure Level (OSPL90) | MAX: 110dB |
| Maximum Output Power (OSPL90) | ≤ 115dB + 3dB |
| Equivalent Input Noise Level | ≤ 20dB + 3dB |
| Total Harmonic Distortion | <5% |
| Response Frequency Range (not less than) | 300Hz - 5000Hz |
| Operating Temperature | 0°C - 40°C |
| Product Dimensions | 2.1"L x 1.8"W |
| Item Model Number | TE201 |
| Battery Type | 1 A batteries required (included) |
| Battery Weight | 9 Grams |
10.1 Hearing Loss Classification Guide
| Hearing Loss Classification (Average Air Conduction HL) | Hearing Experience in Quiet Environments | Hearing Experience in Noisy Environments |
|---|---|---|
| Normal (<20dB HL) | No problem hearing voices | Almost no problem hearing sounds |
| Mild (20~<35dB HL) | No problem talking | May have trouble hearing conversations |
| Moderate (35~<50dB HL) | May have difficulty hearing conversations | Difficulties in conversations |
| Severe (50~<80dB HL) | Difficulty in conversation, most of the conversation was inaudible | Most conversations are difficult |
| Extremely Severe (80~<95dB HL) | Extreme difficulty in hearing voices | Can't hear the conversation. |
11. Warranty and Support
Retekess stands behind the quality and performance of the TE201 Hearing Aids for your long-term satisfaction. We are committed to providing clear hearing with confidence.
For any questions or assistance, Retekess offers professional after-sales service. Our team provides remote guidance to help you learn how to use your hearing aid, optimize its performance, and ensure the best hearing experience at all times.
