1. Introduction
This user manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your ACEMAGIC AX15 Laptop. Designed for efficiency and versatility, this laptop features an Intel 12th Gen Alder Lake Quad-Core processor, 16GB DDR4 RAM, and a 512GB M.2 SSD, making it suitable for various tasks from daily use to gaming.
2. What's in the Box
- 1 × ACEMAGIC AX15 Laptop (16GB+512GB)
- 1 × Power Adapter
- 1 × User Manual
3. Product Overview and Setup
Familiarize yourself with the key components and ports of your ACEMAGIC AX15 Laptop before initial use.

Figure 3.1: ACEMAGIC AX15 Laptop Front View
This image displays the ACEMAGIC AX15 laptop from the front, showcasing its 15.6-inch display with the Windows 11 desktop interface. The sleek design and full-size keyboard are visible.
3.1 Physical Components and Ports
The ACEMAGIC AX15 is designed with a thin profile and robust metal shell, offering a 180° open angle for versatile use. It features a comprehensive array of ports for seamless connectivity.

Figure 3.2: Left Side Ports
This image shows the left side of the ACEMAGIC AX15 laptop, highlighting its connectivity options. These include a 128GB TF Card Socket, a USB 2.0 port, a USB 3.2 port, and a 3.5mm Headphone Jack.

Figure 3.3: Right Side Ports and Dimensions
This image illustrates the right side of the ACEMAGIC AX15 laptop, detailing additional ports and its compact dimensions. Ports visible are a Type-C (Data) port, an HDMI Type A port, another USB 3.2 port, and a Type-C DC Jack for power. The laptop's dimensions are approximately 14.07 x 9.00 x 0.66 inches, with a weight of 1.7 kg (5.24 pounds).
3.2 Initial Power-On
To power on your laptop, simply open the lid or press the power button located on the keyboard. The laptop comes pre-installed with Windows 11. Follow the on-screen prompts to complete the initial setup, including language selection, network connection, and user account creation.
4. Operating Your Laptop
4.1 Keyboard and Touchpad Functions
The ACEMAGIC AX15 features a full-size keyboard and a wide touchpad for comfortable and efficient input. Certain functions are accessible via key combinations.
Video 4.1: ACEMAGIC AX15/AX16 Fn+Shortcut Key Operations
This video demonstrates how to use the Fn (Function) key in combination with other keys to perform various actions on your ACEMAGIC AX15 laptop. It specifically shows how to unlock the touchpad using Fn + Spacebar and how to unlock the numeric keypad using Fn + F12. Additionally, it illustrates the use of Fn + F1 (airplane mode), Fn + F2 (mute), Fn + F3 (lower volume), Fn + F4 (increase volume), Fn + F5 (reduce brightness), Fn + F6 (increase brightness), Fn + F7 (quick reading switching display mode), Fn + F8 (turn off the display), Fn + F10 (Print Screen), Fn + F11 (Scroll-Lock), and Fn + Delete (Insert).
4.2 Display Features
Experience immersive visuals on the 15.6-inch Full HD IPS display. The thin-bezel design maximizes screen space, and the 180° flat hinge allows for flexible viewing and sharing.

Figure 4.1: 180° Open Angle
This image shows the ACEMAGIC AX15 laptop fully opened to a 180-degree flat position, demonstrating its flexible hinge design. This feature is ideal for collaborative work or sharing content with others.
4.3 Connectivity and Multimedia
Stay connected with lightning-fast 802.11ac WiFi and Bluetooth 5.0. The laptop includes a built-in front webcam (720p), digital microphone, and stereo speakers for clear video calls and audio.

Figure 4.2: Multimedia Features
This image highlights the multimedia capabilities of the ACEMAGIC AX15 laptop, including its stereo speakers, digital microphone, and 720p HD camera, all designed for enhanced communication and entertainment.
4.4 Performance and Storage
Powered by the Intel 12th Gen Alder Lake Quad-Core processor, the laptop delivers efficient performance. It comes with 16GB DDR4 RAM and a 512GB M.2 SSD, ensuring smooth multitasking and fast data access. The SSD storage can be expanded up to 2TB.

Figure 4.3: Intel Processor Details
This diagram provides details about the Intel 12th Gen Quad-Core processor, including its 4 cores, 4 threads, 6MB cache, and up to 3.4GHz turbo boost, emphasizing its enhanced performance over previous generations.

Figure 4.4: Multitasking Capabilities
This image depicts a user efficiently multitasking on the ACEMAGIC AX15 laptop, showcasing its ability to handle multiple applications simultaneously, supported by its 16GB DDR4 RAM and 512GB SSD.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your laptop.
5.1 General Care
- Keep the laptop clean by regularly wiping the screen and keyboard with a soft, lint-free cloth.
- Avoid exposing the laptop to extreme temperatures, direct sunlight, or high humidity.
- Handle the laptop with care to prevent physical damage.
5.2 Battery Care
The laptop is equipped with a 5000mAh lithium-ion battery, providing approximately 5 hours of average battery life. To maximize battery lifespan:
- Avoid fully discharging the battery frequently.
- Store the laptop in a cool, dry place if not used for extended periods.
- Use the original power adapter for charging.
5.3 Cooling System
The ACEMAGIC AX15 features a scientific cooling scheme with a smart silent fan and cooling copper tubing to prevent overheating. Ensure proper airflow by not blocking the ventilation vents located on the bottom of the laptop.

Figure 5.1: Scientific Cooling Scheme
This image displays the underside of the ACEMAGIC AX15 laptop, illustrating its cooling vents and internal copper tubing designed to dissipate heat efficiently and maintain optimal operating temperatures.
6. Troubleshooting
This section addresses common issues you might encounter with your ACEMAGIC AX15 Laptop.
6.1 Touchpad or Keyboard Not Responding
If your touchpad or numeric keypad becomes unresponsive, it might be accidentally locked. Refer to Video 4.1 in the Operating Your Laptop section for detailed instructions on how to unlock them using the Fn key combinations (Fn + Spacebar for touchpad, Fn + F12 for numeric keypad).
6.2 General Performance Issues
- Slow Performance: Close unnecessary applications, check for background processes, or consider upgrading your SSD if you frequently run out of storage.
- No Display: Ensure the laptop is charged. If connected to an external monitor, try disconnecting it or pressing Fn + F8 to toggle the display output.
- Connectivity Problems: For Wi-Fi or Bluetooth issues, try toggling airplane mode (Fn + F1) or restarting your laptop. Ensure drivers are up to date.
7. Specifications
Detailed technical specifications for the ACEMAGIC AX15 Laptop.
Feature | Specification |
---|---|
Standing screen display size | 15.6 Inches |
Max Screen Resolution | 1920x1200 Pixels |
Processor | 3.4 GHz Intel_Mobile_CPU (Intel 12th Gen Alder Lake Quad-Core) |
RAM | 16 GB DDR4 |
Hard Drive | 512 GB SSD (M.2, expandable up to 2TB) |
Graphics Coprocessor | Intel UHD Graphics Up to 1.2GHz |
Operating System | Windows 11 |
Wireless Type | 802.11a/b/g/n/ac (WiFi), 5 GHz Radio Frequency, 2.4 GHz Radio Frequency, Bluetooth 5.0 |
USB Ports | 1 x USB 2.0, 2 x USB 3.2, 1 x Type-C (Data) |
Other Ports | HDMI Type A x1, 3.5mm Headphone jack x1, 128GB TF Card Socket x1, Type-C DC Jack x1 |
Average Battery Life | 5 Hours (5000mAh) |
Item Weight | 5.24 pounds |
Product Dimensions | 14.07 x 9 x 0.66 inches |
Color | Sliver Gray |
8. Warranty and Support
ACEMAGIC is committed to providing excellent customer support for your AX15 Laptop.
8.1 Warranty Information
Your ACEMAGIC AX15 Laptop comes with 12 months of repair service from the date of purchase. This warranty covers manufacturing defects and ensures your device functions as intended.
8.2 Technical Support
We offer unlimited technical support to assist you with any questions or issues you may encounter. Please use the following contact methods:
- Email Support: service@acemagic.com
- Phone Support (US): +1 833 988 3568 (Monday - Friday, 9am - 5pm EST)
- Online Support: You can also log in to your Amazon account, navigate to "Your Account" > "Your orders", and select "Ask Product Question" for direct assistance.
Additionally, offline maintenance services are available. Please contact support for details on maintenance points for exchange or repair during the warranty period.