Introduction
Thank you for choosing the escoone W9 Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.
The escoone W9 is designed for adult commuting and off-road use, featuring a powerful 1000W motor, 10-inch pneumatic tires, dual suspension, and dual disc brakes for a smooth and secure riding experience. It offers a top speed of 28 MPH and a range of up to 28 miles.
Safety Information
Your safety is paramount. Always wear a helmet and appropriate protective gear when riding. Adhere to local traffic laws and regulations. This scooter is UL2272 certified, indicating compliance with electrical system safety standards.
- Always inspect the scooter before each ride, checking tires, brakes, and all connections.
- Do not ride in heavy rain or through deep puddles, despite the IPX4 waterproof rating.
- Avoid riding on slippery surfaces or steep inclines beyond the recommended 25° limit.
- Ensure the handlebar is securely locked in place before riding.
- Do not allow children under the age of 16 to operate the scooter.
- Maintain a safe distance from other vehicles and pedestrians.
- Familiarize yourself with the braking system before riding at high speeds.
Package Contents
Upon opening your package, please verify that all the following items are included:
- escoone W9 Electric Scooter
- User Manual (this document)
- Battery Charger
- Toolkit

Image: The escoone W9 Electric Scooter, shown with its included charger, toolkit, and user manual, ready for assembly and first use.
Setup
1. Unboxing and Initial Inspection
Carefully remove all components from the packaging. Inspect the scooter for any signs of damage during transit. If any damage is found, do not proceed with assembly or operation and contact customer support immediately.
2. Handlebar Assembly and Adjustment
The handlebar may need to be unfolded and secured. Ensure the folding mechanism is fully engaged and locked. The handlebar height is adjustable from 44.5 inches to 52.8 inches. Loosen the quick-release clamp, adjust to your desired height, and securely tighten the clamp. Ensure all cables are clear and not pinched.
3. Initial Charging
Before your first ride, fully charge the scooter's 14Ah battery. Connect the charger to the scooter's charging port and then to a power outlet. The charging time is approximately 6-8 hours. The indicator light on the charger will change color (e.g., red to green) when charging is complete. Do not overcharge the battery.
Operating Instructions
1. Powering On/Off
Press and hold the power button on the LCD display to turn the scooter on or off. The LCD screen will illuminate, displaying various ride metrics.
2. LCD Display Overview
The upgraded LCD screen provides real-time information including speed modes, current speed (MPH), battery level, and trip distance. You can also toggle cruise control and lights directly from the display.
3. Speed Modes
The scooter features 3 speed modes, selectable via the display:
- ECO Mode: Approximately 10 MPH, for maximum efficiency and range.
- STD Mode: Approximately 18 MPH, for balanced cruising.
- TURBO Mode: Approximately 28 MPH, for maximum power and speed.
4. Braking System
The escoone W9 is equipped with a dual disc brake system combined with an electronic braking system for reliable stopping power. Apply both brakes simultaneously for optimal braking performance. Practice braking at low speeds before riding in traffic.
5. Lights and Turn Signals
Activate the LED headlights, taillights, and turn signals using the controls on the handlebar or via the LCD display. Ensure lights are on when riding in low-light conditions.
6. App Control
The scooter supports APP control. Download the official escoone app (refer to the quick start guide for QR code or app store links) to pair your scooter. The app allows for advanced settings, ride tracking, and diagnostics.
7. Folding Mechanism
To fold the scooter for transport or storage, locate the folding latch mechanism on the stem. Follow the instructions provided in the quick start guide to safely fold and unfold the scooter. Ensure it is securely latched in both the folded and unfolded positions.
Maintenance
1. Tire Care
Regularly check the pressure of the 10-inch pneumatic tires. Maintain the recommended tire pressure (refer to the tire sidewall or quick start guide) to ensure optimal performance, range, and safety. Inspect tires for wear, punctures, or damage.
2. Battery Care
To prolong battery life, avoid fully discharging the battery frequently. Charge the scooter after each use. If storing the scooter for an extended period, charge the battery to approximately 50-70% and recharge every 30-60 days to prevent deep discharge.
3. Cleaning
Clean the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaning agents. Ensure the charging port cover is securely closed before cleaning.
4. General Inspection
Periodically check all screws, bolts, and connections for tightness. Lubricate moving parts as necessary. Inspect brake cables and pads for wear and adjust as needed.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Scooter does not power on. | Low battery; loose connection; power button issue. | Charge the battery fully. Check all visible cable connections. Contact support if issue persists. |
Reduced range or speed. | Low tire pressure; battery degradation; riding conditions (hills, heavy load). | Check and inflate tires to recommended pressure. Ensure battery is fully charged. Adjust riding style. |
Brakes feel weak. | Brake pads worn; cable loose; need adjustment. | Inspect brake pads and cables. Adjust brake tension. Consult a professional if unsure. |
Unusual noises during operation. | Loose components; motor issue; suspension issue. | Check all fasteners. If noise persists, discontinue use and contact customer support. |
For issues not listed here or if solutions do not resolve the problem, please contact escoone customer support.
Specifications
Feature | Detail |
---|---|
Model Name | W9 |
Motor Power | 1000W |
Battery Capacity | 14Ah |
Top Speed | 28 MPH |
Max Range | 28 Miles |
Tire Type | 10" Pneumatic Off-road Tires |
Braking System | Dual Disc Brakes + Electronic Braking System |
Suspension | Dual Suspension |
Handlebar Adjustment | 44.5" - 52.8" |
Weight Limit | 264 Pounds |
Product Dimensions (LxWxH) | 45.2" x 23.6" x 50.4" |
Item Weight | 48.5 Pounds |
Charging Time | 6-8 Hours (approx. 7 hours listed in specs) |
Waterproof Rating | IPX4 |
Certifications | UL2272 Certified |
Warranty and Support
Warranty Information
escoone provides a warranty for different components of the scooter. We offer 365 days or 180 days of warranty for parts. Please refer to your purchase documentation or contact customer support for specific warranty terms applicable to your scooter's components.
Customer Support
If you have any questions, require technical assistance, or need to claim warranty service, please do not hesitate to contact escoone customer support. Contact information can typically be found on the product packaging, the official escoone website, or through your point of purchase.
We are committed to helping you and ensuring your satisfaction with your escoone W9 Electric Scooter.