escoone W9

Electric Scooter User Manual

Model: W9 | Brand: escoone

Introduction

Thank you for choosing the escoone W9 Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.

The escoone W9 is designed for adult commuting and off-road use, featuring a powerful 1000W motor, 10-inch pneumatic tires, dual suspension, and dual disc brakes for a smooth and secure riding experience. It offers a top speed of 28 MPH and a range of up to 28 miles.

Safety Information

Your safety is paramount. Always wear a helmet and appropriate protective gear when riding. Adhere to local traffic laws and regulations. This scooter is UL2272 certified, indicating compliance with electrical system safety standards.

Package Contents

Upon opening your package, please verify that all the following items are included:

escoone W9 Electric Scooter with charger, toolkit, and user manual

Image: The escoone W9 Electric Scooter, shown with its included charger, toolkit, and user manual, ready for assembly and first use.

Setup

1. Unboxing and Initial Inspection

Carefully remove all components from the packaging. Inspect the scooter for any signs of damage during transit. If any damage is found, do not proceed with assembly or operation and contact customer support immediately.

2. Handlebar Assembly and Adjustment

The handlebar may need to be unfolded and secured. Ensure the folding mechanism is fully engaged and locked. The handlebar height is adjustable from 44.5 inches to 52.8 inches. Loosen the quick-release clamp, adjust to your desired height, and securely tighten the clamp. Ensure all cables are clear and not pinched.

3. Initial Charging

Before your first ride, fully charge the scooter's 14Ah battery. Connect the charger to the scooter's charging port and then to a power outlet. The charging time is approximately 6-8 hours. The indicator light on the charger will change color (e.g., red to green) when charging is complete. Do not overcharge the battery.

Operating Instructions

1. Powering On/Off

Press and hold the power button on the LCD display to turn the scooter on or off. The LCD screen will illuminate, displaying various ride metrics.

2. LCD Display Overview

The upgraded LCD screen provides real-time information including speed modes, current speed (MPH), battery level, and trip distance. You can also toggle cruise control and lights directly from the display.

3. Speed Modes

The scooter features 3 speed modes, selectable via the display:

4. Braking System

The escoone W9 is equipped with a dual disc brake system combined with an electronic braking system for reliable stopping power. Apply both brakes simultaneously for optimal braking performance. Practice braking at low speeds before riding in traffic.

5. Lights and Turn Signals

Activate the LED headlights, taillights, and turn signals using the controls on the handlebar or via the LCD display. Ensure lights are on when riding in low-light conditions.

6. App Control

The scooter supports APP control. Download the official escoone app (refer to the quick start guide for QR code or app store links) to pair your scooter. The app allows for advanced settings, ride tracking, and diagnostics.

7. Folding Mechanism

To fold the scooter for transport or storage, locate the folding latch mechanism on the stem. Follow the instructions provided in the quick start guide to safely fold and unfold the scooter. Ensure it is securely latched in both the folded and unfolded positions.

Maintenance

1. Tire Care

Regularly check the pressure of the 10-inch pneumatic tires. Maintain the recommended tire pressure (refer to the tire sidewall or quick start guide) to ensure optimal performance, range, and safety. Inspect tires for wear, punctures, or damage.

2. Battery Care

To prolong battery life, avoid fully discharging the battery frequently. Charge the scooter after each use. If storing the scooter for an extended period, charge the battery to approximately 50-70% and recharge every 30-60 days to prevent deep discharge.

3. Cleaning

Clean the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaning agents. Ensure the charging port cover is securely closed before cleaning.

4. General Inspection

Periodically check all screws, bolts, and connections for tightness. Lubricate moving parts as necessary. Inspect brake cables and pads for wear and adjust as needed.

Troubleshooting

ProblemPossible CauseSolution
Scooter does not power on.Low battery; loose connection; power button issue.Charge the battery fully. Check all visible cable connections. Contact support if issue persists.
Reduced range or speed.Low tire pressure; battery degradation; riding conditions (hills, heavy load).Check and inflate tires to recommended pressure. Ensure battery is fully charged. Adjust riding style.
Brakes feel weak.Brake pads worn; cable loose; need adjustment.Inspect brake pads and cables. Adjust brake tension. Consult a professional if unsure.
Unusual noises during operation.Loose components; motor issue; suspension issue.Check all fasteners. If noise persists, discontinue use and contact customer support.

For issues not listed here or if solutions do not resolve the problem, please contact escoone customer support.

Specifications

FeatureDetail
Model NameW9
Motor Power1000W
Battery Capacity14Ah
Top Speed28 MPH
Max Range28 Miles
Tire Type10" Pneumatic Off-road Tires
Braking SystemDual Disc Brakes + Electronic Braking System
SuspensionDual Suspension
Handlebar Adjustment44.5" - 52.8"
Weight Limit264 Pounds
Product Dimensions (LxWxH)45.2" x 23.6" x 50.4"
Item Weight48.5 Pounds
Charging Time6-8 Hours (approx. 7 hours listed in specs)
Waterproof RatingIPX4
CertificationsUL2272 Certified

Warranty and Support

Warranty Information

escoone provides a warranty for different components of the scooter. We offer 365 days or 180 days of warranty for parts. Please refer to your purchase documentation or contact customer support for specific warranty terms applicable to your scooter's components.

Customer Support

If you have any questions, require technical assistance, or need to claim warranty service, please do not hesitate to contact escoone customer support. Contact information can typically be found on the product packaging, the official escoone website, or through your point of purchase.

We are committed to helping you and ensuring your satisfaction with your escoone W9 Electric Scooter.

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