Anker Eufy eufyCam C35 White Outdoor/Indoor Security Camera User Manual

1. Introduction

Thank you for choosing the Anker Eufy eufyCam C35. This security camera is designed for both outdoor and indoor use, offering flexible installation options, high-definition video, and advanced security features. This manual provides essential information for setting up, operating, and maintaining your eufyCam C35 to ensure optimal performance and security.

2. Package Contents

• EufyCam C35 Camera
• Magnetic Stand
• Screw Mount
• Mounting Screw Pack
• USB Type-C to Type-A Cable (0.6m)
• Quick Start Guide
• 18-month Warranty + 6 months (after Anker member registration)
• Customer Support Information

3. Features

3.1 Flexible Magnetic Mounting

The eufyCam C35 features a magnetic design, allowing for easy installation both outdoors and indoors. It supports various setup methods including magnetic attachment, screw mounting to walls, or simply placing it on a flat surface.

Image: The eufyCam C35 camera shown attached to a metal shutter box using its magnetic base, demonstrating flexible placement.

Image: A collage showing the eufyCam C35 mounted in various locations such as a shutter box, post, rain gutter, rack, cafe counter, and locker, highlighting its versatile magnetic installation.

3.2 Vivid Color Night Vision (PureColor Vision)

With PureColor Vision, the camera records clear and vivid color images even in dark environments without the need for a spotlight. This feature ensures detailed surveillance without disturbing children or pets during sleep.

Image: A comparison showing the clarity and color accuracy of PureColor Vision at night, alongside traditional spotlight and infrared night vision modes.

3.3 Reliable IP67 Dust and Water Resistance

The eufyCam C35 boasts IP67 dust and water resistance, making it suitable for use in various weather conditions, including rain and dusty environments, without concern. It is ideal for outdoor installation.

Image: The eufyCam C35 camera shown with water droplets and covered in snow, illustrating its IP67 rating for resistance to water and extreme temperatures (-20°C to 45°C).

3.4 Effective Intruder Deterrence

When an unauthorized person is detected, the camera can activate an alarm and illuminate a light to deter intruders on the spot. This feature enhances security in less frequented areas such as backyards and garages, helping to prevent crime.

Image: An illustration of the eufyCam C35 detecting an intruder near a garage, activating a red alarm light and sound to deter them.

3.5 Enhanced Convenience with AI Face Recognition (Requires HomeBase Mini)

By connecting to a separately sold Eufy HomeBase Mini, the camera supports AI face recognition. This allows it to instantly identify family members or friends who have been pre-registered. By setting detection areas, you receive only necessary notifications.

Image: The Eufy HomeBase Mini device, illustrating its role in enabling AI face recognition and expanding storage capacity for multiple cameras.

3.6 Solar Charging Compatibility

The eufyCam C35 is compatible with separately sold Eufy solar panels, providing continuous security throughout the year without interruptions. A full charge can be achieved in approximately 2.5 hours under direct sunlight.

Image: The eufyCam C35 camera mounted outdoors and connected to a solar panel, demonstrating its solar charging capability for uninterrupted power.

4. Setup

4.1 Initial Setup

1. Charge the Camera: Before first use, fully charge the eufyCam C35 using the provided USB Type-C cable.
2. Download the Eufy Security App: Search for "Eufy Security" in your smartphone's app store (iOS or Android) and download the application.
3. Create an Account: Open the app and follow the on-screen instructions to create a new Eufy Security account or log in if you already have one.
4. Add Device: In the app, tap the "+" icon to add a new device. Select "eufyCam C35" from the list.
5. Follow In-App Instructions: The app will guide you through connecting the camera to your Wi-Fi network and completing the setup process. Ensure your camera is within range of your Wi-Fi router.

4.2 Installation

The eufyCam C35 offers versatile installation options:

• Magnetic Mounting: Attach the camera directly to any magnetic metal surface. Ensure the surface is strong enough to hold the camera securely.
• Screw Mounting: Use the provided screw mount and screw pack to securely attach the camera to a wall or other non-magnetic surface. Drill pilot holes if necessary.
• Freestanding: Place the camera on any flat, stable surface for easy repositioning.

Image: A visual guide demonstrating three installation methods: magnetic attachment, screw mounting, and freestanding placement for the eufyCam C35.

5. Operating Instructions

5.1 Live View and Recording

Access the Eufy Security app to view live footage from your eufyCam C35. You can manually record video or capture screenshots directly from the live view interface.

5.2 Motion Detection and Activity Zones

The camera detects motion and sends notifications to your smartphone. You can customize activity zones within the app to focus on specific areas and reduce unnecessary alerts. This ensures you only receive notifications for relevant events.

Image: A screenshot from the Eufy Security app showing how to define and customize specific monitoring areas to receive targeted notifications.

5.3 Privacy Mode

Activate Privacy Mode through the Eufy Security app. When enabled, the camera will physically turn its lens away, interrupting recording and streaming to protect your privacy during family time or when you don't require surveillance.

5.4 Two-Way Audio

Utilize the built-in microphone and speaker for two-way communication through the app. This allows you to speak to visitors or deter intruders remotely.

6. Maintenance

6.1 Cleaning the Camera

To maintain optimal image quality, regularly clean the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the camera.

6.2 Battery Charging

The eufyCam C35 is battery-powered. When the battery level is low, you will receive a notification via the Eufy Security app. Recharge the camera using the provided USB Type-C cable. For continuous power, consider connecting a compatible Eufy solar panel (sold separately).

7. Troubleshooting

• Camera not connecting to Wi-Fi: Ensure the camera is within range of your Wi-Fi router. Check your Wi-Fi password and network settings. Try restarting your router and the camera.
• Poor image quality: Clean the camera lens. Ensure there are no obstructions in the camera's field of view. Check your internet connection speed.
• Motion detection not working: Verify that motion detection is enabled in the app. Adjust sensitivity settings and activity zones. Ensure the camera's view is not obstructed.
• Battery draining quickly: Reduce motion detection sensitivity or frequency of recordings. Ensure the camera is not in an area with constant activity. Consider using a solar panel for continuous charging.
• App issues: Ensure your Eufy Security app is updated to the latest version. Try restarting the app or your smartphone.

If you encounter persistent issues, please refer to the detailed troubleshooting section in the Eufy Security app or contact customer support.

8. Specifications

9. Warranty and Support

The EufyCam C35 comes with an 18-month warranty. An additional 6-month warranty extension is available upon member registration on the official Anker website. For any questions or issues regarding the product, please contact customer support at support@anker.com.