HP 4255e

HP DeskJet 4255e All-in-One Printer User Manual

Model: 4255e

Introduction

This manual provides essential information for setting up, operating, and maintaining your HP DeskJet 4255e All-in-One Wireless Inkjet Printer. This versatile device is designed for home and small office use, offering print, copy, scan, and mobile fax capabilities. Please read this manual thoroughly to ensure optimal performance and longevity of your printer.

The HP DeskJet 4255e utilizes HP Thermal Inkjet technology and supports two ink cartridges: one black and one tri-color. It offers print speeds of up to 8.5 pages per minute for black and 5.5 pages per minute for color documents.

What's in the Box

Before you begin, ensure all components are present in the packaging:

  • HP DeskJet 4255e All-in-One Printer
  • HP 67 Setup Black Cartridge
  • HP 67 Setup Tri-Color Cartridge
  • Regulatory flyer
  • Setup guide
  • Reference guide
  • Power cord
Contents of the HP DeskJet 4255e box, showing the printer, power cord, and two ink cartridges.
Image: Contents of the HP DeskJet 4255e box. This includes the printer unit, a power cord, and two HP 67 ink cartridges (one black, one tri-color).

Setup

  1. Unpack the Printer: Carefully remove the printer and all components from the box. Remove all packing materials, tapes, and protective films from the printer.
  2. Connect Power: Connect the power cord to the printer and then to a wall outlet. Do not connect to a surge protector or extension cord initially.
  3. Install Ink Cartridges: Open the ink cartridge access door. Wait for the carriage to move to the center. Install the HP 67 Setup Black Cartridge and HP 67 Setup Tri-Color Cartridge into their respective slots. Close the access door.
  4. Load Paper: Open the input tray and load plain paper. Adjust the paper guides to fit the paper size. The input tray has a maximum capacity of 100 sheets.
  5. Initial Setup: Follow the instructions on the printer's LED display for initial setup. This may include language selection and alignment of cartridges.
  6. Connect to Wi-Fi: The HP DeskJet 4255e features single-band Wi-Fi connectivity. Follow the on-screen prompts or refer to the setup guide for connecting your printer to your wireless network. The printer supports self-healing Wi-Fi for reliable connection.
  7. Install Software/Drivers: For full functionality, download and install the latest printer software and drivers from the official HP website on your computer or mobile device.
Front view of the HP DeskJet 4255e printer with a sheet of paper indicating '3 Months Instant Ink Included' in the output tray.
Image: The HP DeskJet 4255e printer, showcasing its compact design and front paper output tray.

Operating the Printer

Key Components Overview

Diagram of HP DeskJet 4255e with labeled components: 60-sheet input tray, 35-sheet auto document feeder, Flatbed scanner, Icon LCD, 25-sheet output tray, and a mobile phone displaying the HP Smart app.
Image: Labeled diagram of the HP DeskJet 4255e, highlighting its main components including the input tray, auto document feeder, flatbed scanner, Icon LCD, and output tray. It also shows the capability to print from mobile devices.
  • 60-sheet Input Tray: Located at the rear, for loading paper.
  • 35-sheet Auto Document Feeder (ADF): On top of the scanner, for multi-page scanning or copying.
  • Flatbed Scanner: Under the ADF lid, for scanning single pages or delicate items.
  • Icon LCD: Small display panel for status and basic controls.
  • 25-sheet Output Tray: At the front, where printed pages exit.

Printing

To print a document or photo:

  1. Ensure the printer is powered on and connected to your device (via Wi-Fi).
  2. Load the appropriate paper type and size into the input tray. The printer supports plain paper up to 8.5 x 14 inches.
  3. From your computer or mobile device, open the document or image you wish to print.
  4. Select the print option (usually File > Print).
  5. Choose the HP DeskJet 4255e from the list of available printers.
  6. Adjust print settings such as paper size, orientation, color/grayscale, and number of copies. The maximum print resolution is 1200 dpi for both black and color.
  7. Click "Print".

Copying

To make a copy:

  1. Place the original document face-down on the flatbed scanner glass, aligning it with the guide, or load multiple pages into the Auto Document Feeder (ADF) face-up.
  2. On the printer's control panel, select the copy function.
  3. Choose the number of copies and whether you want a color or black-and-white copy. The maximum copy resolution is 600 dpi for color.
  4. Press the Start Copy button.

Scanning

To scan a document or image:

  1. Place the original document on the flatbed scanner or in the ADF.
  2. Open the HP Smart app on your computer or mobile device, or use the scanning software.
  3. Select the scan option.
  4. Choose scan settings such as resolution (up to 1200 dpi), color mode, and destination (e.g., PDF, JPEG). The color depth is 24 bpp.
  5. Initiate the scan. The scanned document will be saved to your specified location.

Maintenance

Replacing Ink Cartridges

When an ink cartridge runs low or is empty, the printer's LED display will indicate it. To replace:

  1. Ensure the printer is on.
  2. Open the ink cartridge access door. The carriage will move to the center.
  3. Gently press down on the empty cartridge to release it, then pull it out.
  4. Remove the new HP 67 Ink Cartridge from its packaging. Only touch the black plastic.
  5. Insert the new cartridge into its corresponding slot until it clicks into place.
  6. Close the ink cartridge access door. The printer may perform an alignment process.

For ink volume and page yield information, visit hp.com/go/learnaboutsupplies.

Cleaning the Printer

  • Exterior: Wipe the exterior of the printer with a soft, lint-free cloth. Do not use abrasive cleaners.
  • Scanner Glass: Use a soft cloth lightly dampened with glass cleaner (non-abrasive) to clean the flatbed scanner glass. Avoid spraying cleaner directly onto the glass.
  • Paper Path: If you experience paper jams or print quality issues, consult the troubleshooting section or the HP support website for instructions on cleaning the paper path.

Troubleshooting

Common Issues and Solutions

IssuePossible Cause / Solution
Printer not responding / Offline
  • Check power connection.
  • Verify Wi-Fi connection. Restart printer and router.
  • Ensure printer is selected as default in print settings.
Poor print quality
  • Check ink levels and replace low cartridges.
  • Perform print head cleaning or alignment from printer software.
  • Ensure correct paper type is used.
Paper jams
  • Remove all jammed paper carefully, following printer instructions.
  • Ensure paper is loaded correctly and not overfilled.
  • Use recommended paper types.
Scanner not working
  • Ensure printer drivers and scanning software are correctly installed.
  • Check USB connection if applicable (though primarily Wi-Fi).
  • Restart printer and computer.

For more detailed troubleshooting, refer to the HP support website or the full reference guide included with your printer.

Specifications

FeatureDetail
Model NameHP DeskJet 4255e All-in-One Printer
FunctionsPrint, Copy, Scan, Mobile Fax
Printing TechnologyHP Thermal Inkjet
Print Speed (Black)Up to 8.5 ppm
Print Speed (Color)Up to 5.5 ppm
Print Resolution (Max)1200 x 1200 dpi (Black & Color)
Scanner TypeFlatbed, Auto Document Feeder (ADF)
ADF Capacity35 sheets
Scan Resolution (Max)1200 dpi
Copy Resolution (Max)600 dpi (Color)
Input Tray Capacity100 sheets
Output Tray Capacity25 sheets
ConnectivitySingle-band Wi-Fi, 1 USB Port
Ink TypeHP 67 Inkjet Cartridges (Black, Tri-color)
Display TypeLED
Product Dimensions (W x D x H)16.85 x 13.07 x 7.87 inches
Item Weight10.6 pounds
Power Consumption100 watts (max)
Special Features60% post-consumer recycled plastic, HP+, HP Instant Ink eligible, Scan to PDF
Dimensions of the HP DeskJet 4255e printer, showing a width of 16.85 inches, depth of 13.07 inches, and height of 7.87 inches.
Image: Dimensions of the HP DeskJet 4255e printer, indicating its compact size for home or office placement.

Warranty and Support

Warranty Information

The HP DeskJet 4255e comes with a 90 days limited warranty. Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the documentation included with your product or visit the official HP support website.

Customer Support

For technical assistance, driver downloads, or additional support resources, please visit the official HP support website. You can typically find support by searching for your printer model (HP DeskJet 4255e) on their website.

Online resources often include:

  • FAQs and troubleshooting guides
  • Driver and software downloads
  • Product manuals and documentation
  • Contact information for direct support

© 2025 HP Inc. All rights reserved. Information in this document is subject to change without notice.

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How do I find the serial number for the HP DeskJet 4255e All-in-One printer?

For the HP DeskJet 4255e, you can typically find the serial number in the following locations:On the back of the printer: Look for a white sticker near the power connection or the rear access...

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