Introduction
The Widex TV-DEX Wireless TV Streamer is designed to enhance your television viewing experience by streaming crystal-clear audio directly to your compatible Widex hearing aids. This device ensures perfect lip-sync performance, eliminating annoying delays and minimizing background noise for a natural and immersive listening experience. Its simple plug-and-play setup allows for quick connection to your TV, and the included remote control provides convenient access to volume adjustments and ambient sound mixing.
Key Features
- Direct TV Streaming: Wirelessly streams high-quality sound from your TV directly to your compatible Widex hearing aids.
- Perfect Lip-Sync Audio: Enjoy TV and movie audio without lag or delay for natural, synchronized speech and visuals.
- Easy Plug-and-Play Setup: Quick and simple installation — connect the base station to your TV and start streaming immediately.
- Remote Control Convenience: Lightweight remote gives you full control of volume, ambient sound mixing, and streaming without needing to touch your hearing aids.
- Widex Hearing Aid Compatibility: Specifically designed to work with select Widex hearing aid models for seamless integration and superior performance.
What's in the Box
- TV Controller
- TV-DEX Base Unit
Setup
Follow these steps to set up your Widex TV-DEX Wireless TV Streamer:
- Connect the TV-DEX Base Unit: Connect the TV-DEX base unit to your television using the appropriate audio cables (e.g., optical, RCA, or 3.5mm jack). Ensure the power cable is also connected to the base unit and a power outlet.
- Power On: Turn on your television and the TV-DEX base unit. The indicator light on the base unit should illuminate.
- Pair with Hearing Aids: Follow the specific pairing instructions for your Widex hearing aids to connect them to the TV-DEX base unit. This typically involves placing your hearing aids near the base unit and activating a pairing mode.
- Start Streaming: Once paired, the audio from your TV will stream directly to your hearing aids.
Image: The Widex TV-DEX Wireless TV Streamer, showing the remote control docked in its base unit. Surrounding callouts highlight its key features: wireless audio streaming for crystal clear sound without cables, lip-sync precision for perfect audio-video synchronization, direct connection for seamless audio directly to hearing aids, and Widex compatibility for use with Widex devices.
Video: Setting up a TV Streamer (General Guide)
Video Description: This video provides a general guide on setting up a TV streamer, including connecting cables (analogue or digital) to the TV streamer and pairing it with hearing instruments. It demonstrates connecting various audio cables (RCA, 3.5mm jack, optical) to different TV ports and the streamer, and then shows the pairing process for hearing aids.
Video: How to Install and Use the TV Connector
Video Description: This video illustrates the installation and usage of a TV Connector. It shows how to connect the device to a TV's audio output, plug in the power, and then demonstrates how to activate streaming to hearing aids and adjust volume using the device's controls. It also highlights the effective range for streaming.
Operating Instructions
- Adjusting Volume: Use the dedicated remote control to increase or decrease the volume of the streamed audio in your hearing aids.
- Mixing Ambient Sound: The remote allows you to balance the TV audio with ambient sounds, enabling you to hear your surroundings while watching TV.
- Toggle Streaming: Easily switch the streaming function on or off directly from the remote control without removing your hearing aids.
- Range: Maintain a reasonable distance from the TV-DEX base unit for optimal signal quality. Refer to the specifications for maximum operating range.
Compatibility
The Widex TV-DEX is designed for exclusive compatibility with specific Widex hearing aid models. Ensure your hearing aids are listed below for optimal performance:
- Widex Evoke*
- Beyond/Beyond Z
- Unique*
- Dream*
- Super hearing aids
*Note: Except for CIC microdevices.
Specifications
| Brand Name | Widex |
| Product Dimensions | 5 x 5 x 6 inches |
| Item Model Number | 66e83aba-8497-4508-871d-8600a9c67390 |
| Color | Silver |
| Connectivity Technology | Bluetooth, USB |
| Connector Type | HDMI |
| Resolution | 1080p |
| Controller Type | Remote Control |
| Form Factor | TV Box |
Maintenance
- Cleaning: Use a soft, dry cloth to clean the TV-DEX base unit and remote control. Avoid using liquid cleaners or abrasive materials.
- Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures when not in use.
- Cable Management: Ensure all cables are securely connected and not under strain to prevent damage.
Troubleshooting
- No Audio:
- Check all cable connections between the TV-DEX and your television.
- Ensure the TV-DEX base unit is powered on and its indicator light is active.
- Verify that your hearing aids are correctly paired and within range of the TV-DEX.
- Confirm your TV's audio output settings are configured correctly for the connected port.
- Poor Audio Quality:
- Reduce the distance between your hearing aids and the TV-DEX base unit.
- Check for potential interference from other wireless devices.
- Ensure the TV-DEX is not obstructed by large objects.
- Remote Control Not Responding:
- Check and replace the batteries in the remote control if necessary.
- Ensure there are no obstructions between the remote and the TV-DEX base unit.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation included with your product or visit the official Widex website. Keep your proof of purchase for any warranty claims.
