1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Nuki Smart Lock & Keypad 2. This system offers a keyless entry solution for your home, combining the convenience of app control with the security of fingerprint and code access. Please read this manual thoroughly before beginning installation or operation to ensure proper functionality and safety.
2. Product Overview
The Nuki Smart Lock & Keypad 2 is a comprehensive keyless door system designed for enhanced security and convenience. It consists of the Nuki Smart Lock, which mounts on the inside of your door, and the Nuki Keypad 2, which provides external access via fingerprint or code.
Key Features:
- Keyless Entry: Unlock your door using the Nuki app, fingerprint, or a personal access code.
- Auto-Lock & Auto-Unlock: Automatically locks and unlocks your door as you approach or leave.
- Easy Installation: Mounts over existing single-cylinder deadbolts in approximately 15 minutes, requiring no drilling.
- Access Management: Share permanent or time-limited access with family, guests, or service providers.
- Smart Home Integration: Compatible with Apple Home, Alexa, Google Home, SmartThings, and supports Matter over Thread.
- High Security: Features end-to-end encryption and real-time monitoring.
- Long Battery Life: Up to 6 months on a single charge.
Image 2.1: The Nuki Smart Lock (left) and Nuki Keypad 2 (right) components.
3. Setup and Installation
The Nuki Smart Lock & Keypad 2 is designed for straightforward installation without the need for drilling or complex wiring. The Nuki App provides a guided DIY installation process.
3.1 Compatibility
The Nuki Smart Lock is compatible with most single-cylinder deadbolts. It is not compatible with double-cylinder deadbolts, mortise locks, or rim locks.
Image 3.1: Diagram illustrating compatibility with single-cylinder deadbolts and incompatibility with other lock types.
3.2 Installation Steps
- Prepare Your Door: Ensure your existing deadbolt is functioning correctly.
- Mount the Smart Lock: The Nuki Smart Lock mounts on the inside of your door, over your existing deadbolt. Follow the step-by-step instructions provided in the Nuki App for precise placement and securing. No drilling is required.
- Install the Keypad 2: The Keypad 2 can be affixed to the door frame or wall near your door.
- Initial Setup via Nuki App: Download the Nuki App and follow the on-screen prompts to pair your Smart Lock and Keypad 2, calibrate the lock, and set up initial access codes and fingerprints.
Image 3.2: Visual representation of the quick and easy installation process for the Nuki Smart Lock and Keypad 2.
4. Operating Instructions
The Nuki Smart Lock & Keypad 2 offers multiple convenient ways to access your home.
4.1 Keypad 2 Access (Fingerprint & Code)
The Nuki Keypad 2 allows you to unlock your door using a registered fingerprint or a numerical access code. It can store up to 20 fingerprints and 200 individual codes.
Image 4.1: A user unlocking the Nuki Smart Lock via the Keypad 2 using a fingerprint or code.
4.2 Access Management
Through the Nuki App, you can easily manage access for various individuals. You can grant permanent access, or set up time-limited access for guests, renters, dog walkers, or repair personnel.
Image 4.2: Examples of sharing access with different users (Son, Renter, Dog Walker, Repairman) with varying access durations.
4.3 Nuki App Control
- Auto Lock & Auto Unlock: The Smart Lock can detect your smartphone and automatically lock or unlock the door as you arrive or depart. This feature can be configured in the Nuki App.
- Key Sharing: Share digital keys with family members or visitors directly from the app. You control who has access, when, and for how long.
- Activity Log: The app provides a detailed activity log, allowing you to see who has entered or exited your home and when.
- Night Mode: Configure Night Mode to automatically lock your door at a specific time each evening.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your Nuki Smart Lock & Keypad 2.
5.1 Charging the Smart Lock
The Nuki Smart Lock is powered by a rechargeable battery, offering a battery life of up to 6 months. A full charge typically takes about 2 hours using the provided USB-C to magnetic charging cable. The lock can be charged in place or removed for charging.
Image 5.1: The Nuki Smart Lock being charged using its magnetic charging cable.
5.2 Cleaning
Wipe the Smart Lock and Keypad 2 surfaces with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
6. Smart Integrations
The Nuki Smart Lock & Keypad 2 seamlessly integrates into various smart home ecosystems, providing centralized control and automation.
- Apple Home: Control your Nuki lock using Apple HomeKit.
- Amazon Alexa: Use voice commands to lock or unlock your door.
- Google Home: Integrate with Google Assistant for voice control and routines.
- SmartThings: Connect to your Samsung SmartThings hub for broader home automation.
- Matter over Thread: Supports Matter over Thread for enhanced interoperability and reliability within your smart home network.
- Home Assistant & Loxone: Compatible with other popular smart home platforms.
Image 6.1: Icons representing various smart home platforms compatible with the Nuki Smart Lock, including Matter, Apple Home, Alexa, Google Home, SmartThings, Homey, Home Assistant, and Loxone.
7. Security and Privacy
Nuki prioritizes the security of your home and the privacy of your data.
- End-to-End Encryption: All communication is secured with end-to-end encryption.
- Real-time Monitoring: The system provides real-time monitoring of your door's status.
- Data Privacy: Nuki is GDPR compliant, with servers located in the EU. No account is needed to use the Smart Lock, giving you full control over your data.
Image 7.1: Visual representation of Nuki's commitment to high security standards and data privacy, showing encryption symbols and a smartphone displaying an 'unlocked' status.
8. Troubleshooting
If you encounter issues with your Nuki Smart Lock & Keypad 2, consider the following common solutions:
- App Connectivity: Ensure your smartphone's Bluetooth and Wi-Fi are enabled and that the Nuki App is up to date.
- Firmware Updates: Regularly check for and install the latest firmware updates for your Smart Lock and Keypad 2 via the Nuki App.
- Door Sensor Calibration: If the door status is inaccurate, recalibrate the door sensor through the Nuki App settings.
- Battery Level: Check the battery status in the Nuki App and recharge the Smart Lock if necessary.
- Installation Check: Verify that the mounting plate and gear are correctly aligned and tightened, as improper seating can affect operation.
For more detailed troubleshooting guides or persistent issues, please visit the official Nuki support website or contact Nuki customer service.
9. Specifications
| Feature | Detail |
|---|---|
| Model | Nuki Smart Lock & Keypad 2 |
| ASIN | B0FCYH7NXF |
| Compatibility | Single-cylinder deadbolts |
| Power Source | Rechargeable battery |
| Battery Life | Up to 6 months |
| Charging Time | Approximately 2 hours |
| Keypad Capacity | 20 Fingerprints, 200 Access Codes |
| Connectivity | Bluetooth, Wi-Fi, Matter over Thread |
| Date First Available | June 10, 2025 |
10. Warranty and Support
Nuki products are manufactured to high standards. For information regarding warranty coverage, please refer to the documentation included with your product or visit the official Nuki website.
Nuki Premium
Nuki Premium offers additional benefits such as remote access, smart alerts, VIP Club membership, and product replacement services. Details on Nuki Premium, including any promotional offers, can be found within the Nuki App or on the Nuki website.
Customer Support
Should you require assistance with your Nuki Smart Lock & Keypad 2, please contact Nuki customer support through their official website. Support resources typically include FAQs, troubleshooting guides, and direct contact options.
