1. Introduction
The BOSGAME E3 Neo Mini PC is a compact and powerful computing solution designed for various applications including business, home entertainment, and educational use. Featuring an Intel N95 processor, 16GB DDR4 RAM, and a 512GB SSD, it offers smooth performance for a wide range of tasks. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Mini PC.
Please read this manual thoroughly before using your device to ensure optimal performance and longevity.
2. What's in the Box
Image: Accessory Showcase. Displays all included items: E3 Mini PC, User manual, VESA mount with screws, HDMI cable, Power adapter.
Your BOSGAME E3 Neo Mini PC package should contain the following items:
- 1 x BOSGAME E3 Neo Mini PC
- 1 x User Manual
- 1 x EU Power Adapter
- 1 x VESA Mount with Screws
- 1 x HDMI Cable
3. Product Overview
3.1. Physical Dimensions and Design
Image: BOSGAME E3 Mini PC Dimensions. Top, side, and front views showing dimensions: 127 mm (width), 113 mm (depth), 41 mm (height).
The BOSGAME E3 Neo is designed to be ultra-compact, measuring approximately 127 x 113 x 41 mm and weighing less than 390g. Its small footprint allows it to fit into various spaces, whether on a desk, behind a monitor, or mounted on a wall.
3.2. Ports and Interfaces
Image: BOSGAME E3 Mini PC Ports. Front ports: Power button, USB 3.2, USB-C (4K@60Hz, Audio Jack). Rear ports: LAN, USB 3.2, HDMI 2.0 (4K@60Hz), DC power input.
The Mini PC features a comprehensive set of ports for versatile connectivity:
- Front Ports: Power Button, 2x USB 3.2 Gen2 (10Gbps), 1x USB-C Full-Function (Data, PD Charge, DP Video), 1x Audio Jack.
- Rear Ports: 1x 2.5G RJ45 LAN, 2x USB 3.2 Gen2 (10Gbps), 2x HDMI 2.0 (4K@60Hz), 1x DC Power Input.
3.3. Internal Components
Image: Product Structure Diagram. Exploded view of the BOSGAME E3 Mini PC showing its internal components including the motherboard, fan, and casing.
The E3 Neo is equipped with:
- Processor: Intel N95 (4 Cores, 4 Threads, up to 3.4 GHz, 6MB L3 Cache).
- Graphics: Integrated Intel UHD Graphics (supports 4K@60Hz).
- RAM: 16GB DDR4 SODIMM (expandable up to 32GB).
- Storage: 512GB M.2 NVMe PCIe 3.0 X1 SSD.
4. Setup Instructions
4.1. Connecting Peripherals
- Connect Keyboard and Mouse: Plug your USB keyboard and mouse into the available USB 3.2 ports on the Mini PC.
- Connect Display: Connect your monitor(s) to the Mini PC using the HDMI 2.0 or USB-C ports. The device supports up to three 4K@60Hz displays simultaneously.
- Connect Network (Optional): For a wired internet connection, plug an Ethernet cable into the 2.5G RJ45 LAN port. For wireless, ensure Wi-Fi is enabled in the operating system.
4.2. Powering On
- Connect Power Adapter: Plug the EU power adapter into the DC power input port on the Mini PC, then plug the adapter into a power outlet.
- Power On: Press the power button located on the front of the Mini PC. The power indicator light will illuminate.
- Initial Setup: Follow the on-screen instructions to complete the Windows 11 Pro setup.
4.3. VESA Mount Installation
Image: Easy Installation. Shows the VESA mount being attached to the mini PC and then to the back of a monitor.
To save desk space, you can mount the Mini PC to the back of a VESA-compatible monitor:
- Attach the VESA bracket to the Mini PC using the provided screws.
- Align the bracket with the VESA mounting holes on the back of your monitor and secure it with screws.
5. Operating Instructions
5.1. Basic Operation
- Power On: Press the power button once.
- Shut Down: From the operating system, select 'Shut down'. Alternatively, press and hold the power button for 5 seconds to force a shutdown (use only when necessary).
- Restart: From the operating system, select 'Restart'.
5.2. Triple Display Setup
Image: Supports triple screen display. Shows the mini PC connected to two monitors and one portable display, illustrating multi-tasking capabilities.
The BOSGAME E3 Neo supports simultaneous output to three 4K@60Hz displays. Connect your displays using the available HDMI 2.0 ports and the USB-C Full-Function port. Once connected, configure your display settings within the operating system (e.g., Windows Display Settings) to extend or duplicate your desktop across multiple screens.
5.3. Wireless Connectivity
Image: Powerful wireless connectivity. Diagram showing the mini PC wirelessly connected to various devices (printer, phone, headphones, game controller) in an office setting via WiFi 5 and Bluetooth 5.0.
The Mini PC includes Wi-Fi 5 (802.11ac) for high-speed wireless internet access and Bluetooth 5.0 for connecting wireless peripherals such as keyboards, mice, and headphones. Access network settings in your operating system to connect to available Wi-Fi networks or pair Bluetooth devices.
6. Maintenance
- Cleaning: Regularly clean the exterior of the Mini PC with a soft, dry cloth. Use compressed air to clear dust from ventilation holes to ensure proper airflow and prevent overheating. Do not use liquid cleaners directly on the device.
- Software Updates: Keep your operating system and drivers updated to ensure optimal performance and security. Regularly check for updates through Windows Update or the manufacturer's website.
- Storage Management: Periodically check your storage usage and delete unnecessary files to maintain system speed. Consider external storage for large files if needed.
- Environmental Conditions: Operate the Mini PC in a well-ventilated area, away from direct sunlight, heat sources, and excessive moisture.
7. Troubleshooting
| Issue | Possible Solution |
|---|---|
| No power / Device does not turn on |
|
| No display on monitor |
|
| Slow performance |
|
| Wi-Fi or Bluetooth issues |
|
8. Specifications
| Feature | Detail |
|---|---|
| Brand | BOSGAME |
| Model Name | E3 Neo |
| Processor | Intel N95 (4 Cores, 4 Threads, up to 3.4 GHz) |
| CPU Speed | 3.4 GHz |
| Graphics Coprocessor | Intel UHD Graphics |
| RAM Memory Installed Size | 16 GB DDR4 |
| Max RAM Memory Supported | 32 GB |
| Storage Capacity | 512 GB SSD (M.2 NVMe PCIe 3.0 X1) |
| Operating System | Windows 11 Pro (pre-installed) |
| Video Output Interface | 2x HDMI 2.0, 1x USB-C (DisplayPort Alt Mode) |
| Max Display Resolution | 3840 x 2160 (4K) @ 60Hz |
| Connectivity Technology | HDMI, LAN (2.5G RJ45), USB 3.2 Gen2, USB-C, Bluetooth 5.0, Wi-Fi 5 (802.11ac) |
| Total USB Ports | 4 (USB 3.2 Gen2) + 1 (USB-C) |
| Dimensions (L x W x H) | 127 x 113 x 41 mm |
| Weight | Approx. 351g |
| UPC | 810161583539 |
9. Warranty and Support
Image: Warranty & Support. Details return policy, exchange policy, and warranty period.
- Warranty Period: The BOSGAME E3 Neo Mini PC comes with a one-year warranty from the date of purchase.
- Return Policy: If you are not satisfied with your purchase, you may request a return within 30 days.
- Exchange Policy: In the case of defects not attributable to human error, the product may be exchanged upon receipt.
- Technical Support: BOSGAME provides lifetime technical support for this product.
For any inquiries, technical assistance, or warranty claims, please contact BOSGAME customer support:
Email: support@bosgame.com
Please include your product model and purchase details when contacting support.







