Introduction
Thank you for choosing the Powerology VOIX ENC Bluetooth 5.4 Neckband Earphones. These earphones are designed to provide high-quality audio and hands-free communication for active lifestyles. Featuring magnetic earbuds, touch controls, environmental noise cancellation (ENC) for calls, and a durable water and sweat-resistant design, they are ideal for daily use, workouts, and travel. This manual provides essential information for setting up, operating, and maintaining your earphones.
Package Contents
- Powerology VOIX ENC Bluetooth Neckband Earphones
- Charging Cable
- User Manual (this document)
Product Overview
Familiarize yourself with the components of your Powerology VOIX ENC Neckband Earphones.

Image: The Powerology VOIX ENC Neckband Earphones, showcasing the flexible neckband, magnetic earbuds, and integrated control panel.
The neckband design ensures a secure and comfortable fit around your neck, while the earbuds are designed for in-ear placement. The control panel, typically located on one side of the neckband, features touch-sensitive areas for managing audio playback, calls, and volume.

Image: A user wearing the Powerology VOIX ENC Earphones, highlighting the touch control feature and the promise of Hi-Fi sound. The image also indicates Bluetooth 5.4 connectivity.
The earbuds are magnetic, allowing them to securely attach to each other when not in use, preventing tangles and ensuring they stay in place around your neck.
Setup
1. Charging the Earphones
Before first use, fully charge the earphones.
- Connect the charging cable to the charging port on the neckband.
- Connect the other end of the cable to a USB power source (e.g., computer, wall adapter).
- The LED indicator will show the charging status. A full charge typically takes about 1 hour.
- Once fully charged, disconnect the cable.
2. Bluetooth Pairing
To connect your earphones to a device:
- Ensure the earphones are powered off.
- Press and hold the Power button (or multi-function button) until the LED indicator flashes rapidly, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
- Select "Powerology VOIX ENC" from the list of found devices.
- Once connected, the LED indicator will change to a steady blue or flash slowly.
- If prompted for a password, enter "0000".
Operating Instructions
Power On/Off
- Power On: Press and hold the Power button for approximately 3 seconds until the LED indicator lights up.
- Power Off: Press and hold the Power button for approximately 5 seconds until the LED indicator turns off.
Music Playback
- Play/Pause: Tap the multi-function button once.
- Next Track: Double-tap the multi-function button.
- Previous Track: Triple-tap the multi-function button.
- Volume Up: Tap the '+' button.
- Volume Down: Tap the '-' button.
Call Management
- Answer/End Call: Tap the multi-function button once.
- Reject Call: Press and hold the multi-function button for 2 seconds.
- Activate Voice Assistant: Press and hold the multi-function button for 2 seconds (when not on a call).
Magnetic Earbuds Function
The earbuds feature a magnetic design. When not in use, you can connect the two earbuds together, and they will securely rest around your neck, preventing tangles and accidental drops.

Image: The Powerology VOIX ENC Earphones demonstrating the magnetic earbuds feature, along with an indication of 60 hours of playtime.
Water and Sweat Resistance
These earphones are designed to be water and sweat resistant, making them suitable for workouts and outdoor activities. However, they are not waterproof and should not be submerged in water. Ensure the charging port cover is securely closed to maintain resistance.

Image: A person engaged in a physical activity while wearing the Powerology VOIX ENC Earphones, illustrating their sport-friendly design and sweat & water resistance.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the earphones. Do not use abrasive cleaners or solvents.
- Storage: Store the earphones in a cool, dry place away from extreme temperatures and direct sunlight.
- Charging Port: Keep the charging port free of dust and debris.
Troubleshooting
| Problem | Solution |
|---|---|
| Earphones do not power on. | Ensure the earphones are fully charged. |
| Cannot pair with device. | Ensure earphones are in pairing mode (flashing LED). Turn off and on Bluetooth on your device. Move closer to the device. |
| No sound or low volume. | Check volume levels on both earphones and connected device. Ensure earphones are properly connected. |
| Call quality is poor. | Ensure the microphone is not obstructed. Move to an area with less background noise. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Powerology |
| Model Name | VOIX ENC Neckband |
| Model Number | 9904907002550 |
| Connectivity Technology | Bluetooth 5.4, Wireless |
| Bluetooth Range | 15 meters |
| Ear Placement | In Ear |
| Headphones Form Factor | In-Ear |
| Control Type | Touch Control |
| Noise Control | Environmental Noise Cancellation (ENC) |
| Impedance | 32 Ohm |
| Audio Driver Size | 10 mm |
| Battery Life | Up to 60 hours |
| Battery Charge Time | 1 hour |
| Water Resistance Level | Water Resistant |
| Item Weight | 200 grams |
| Compatible Devices | Smartphones, Tablets, Laptops, Music Production Equipment, Game Controllers |
| Recommended Uses | Gaming, Studio, Exercise, Running, Cycling, Sound Monitoring, Business, Entertainment, Fitness |
| Cable Feature | Tangle Free |
| Material | High Quality Material |
Warranty Information
Powerology products are manufactured to the highest quality standards. For detailed warranty information, please refer to the warranty card included with your product packaging or visit the official Powerology website. Keep your purchase receipt as proof of purchase for warranty claims.
Support
If you encounter any issues or have questions regarding your Powerology VOIX ENC Neckband Earphones, please refer to the troubleshooting section of this manual. For further assistance, please visit the official Powerology website or contact their customer support. Contact details can typically be found on the product packaging or the brand's website.





