1. Product Overview
The GMKtec Nucbox G10 is a compact and powerful mini PC designed for various computing tasks, from office productivity to light gaming and multimedia consumption. It features an AMD Ryzen 5 3500U processor, ample memory, and fast storage, along with extensive connectivity options.
2. Package Contents
Verify that all items are present in the package:
- GMKtec Nucbox G10 AMD Ryzen 5 3500U Mini PC Computer
- Power Supply & Cable
- HDMI Cable
- VESA Mount and Screws
- User Manual
3. Setup Instructions
3.1 Connecting Peripherals
Before powering on the Mini PC, connect your essential peripherals:
- Display: Connect your monitor(s) using the HDMI 2.1 TMDS, DisplayPort (DPv1.4), or USB-C (DP Alt Mode) ports. The Nucbox G10 supports up to three 4K displays simultaneously.
- Keyboard and Mouse: Connect your USB keyboard and mouse to the available USB 3.2 (5Gbps) or USB 2.0 ports.
- Network: For a wired connection, connect an Ethernet cable to the 2.5GbE LAN port. For wireless, ensure your WiFi network is available.
- Audio: Connect speakers or headphones to the 3.5mm audio jack (CTIA standard).
- Power: Connect the power adapter to the DC-in port on the Mini PC and then to a power outlet.
3.2 Initial Power On
Press the power button located on the front of the device. The system will boot up, and you will be guided through the initial operating system setup (Windows 11 Pro is pre-installed).
3.3 VESA Mount Installation
The Nucbox G10 includes a VESA mount for attaching the Mini PC to the back of a compatible monitor or TV. This helps save desk space and creates a cleaner setup.
- Locate the VESA mounting holes on your monitor (typically 75x75mm or 100x100mm).
- Attach the VESA bracket to the Mini PC using the provided screws. You may need to remove two of the foot pads on the Mini PC to properly secure the bracket.
- Secure the Mini PC with the attached VESA bracket to your monitor's VESA mounting holes using the appropriate screws.
4. Operating Instructions
4.1 Power On/Off
- Power On: Press the power button once.
- Power Off: From the operating system, select 'Shut down'. Alternatively, press and hold the power button for 5-7 seconds to force a shutdown (use only when necessary).
4.2 Display Configuration
The Nucbox G10 supports up to three independent 4K displays. Connect your displays to the HDMI, DisplayPort, and USB-C (DP Alt Mode) ports. Configure display settings within your operating system to extend or duplicate your desktop.
4.3 Network Connectivity
- Wired LAN: Connect an Ethernet cable to the 2.5GbE port for high-speed internet access.
- Wi-Fi: The device supports Wi-Fi 5 for wireless internet. Access network settings in your operating system to connect to available Wi-Fi networks.
- Bluetooth: Bluetooth 5.0 is integrated for connecting wireless peripherals such as keyboards, mice, and headphones.
4.4 Storage and Memory Expansion
The Nucbox G10 comes with 16GB DDR4 RAM and a 256GB M.2 2280 SSD. Both are expandable:
- RAM: The dual-channel DDR4 SO-DIMM RAM can be expanded up to 64GB.
- Storage: The device features dual M.2 2280 PCIe 3.0 slots, supporting storage expansion up to 16TB (2x 8TB SSDs).
Note: Upgrades are not included and should be performed by a qualified technician if you are unfamiliar with hardware installation.
5. Maintenance
5.1 Cooling System
The Nucbox G10 features an ultra-efficient silent turbo cooling system designed to maintain optimal performance and quiet operation. Ensure the ventilation openings are not obstructed to allow for proper airflow.
5.2 General Care
- Keep the device in a clean, dry environment away from direct sunlight and extreme temperatures.
- Avoid spilling liquids on the device.
- Clean the exterior with a soft, dry cloth. Do not use harsh chemicals.
6. Troubleshooting
6.1 No Power
- Ensure the power adapter is securely connected to both the Mini PC and a working power outlet.
- Verify the power outlet is functional by plugging in another device.
6.2 No Display Output
- Check that the display cables (HDMI, DP, USB-C) are securely connected to both the Mini PC and the monitor.
- Ensure the monitor is powered on and set to the correct input source.
- Try connecting to a different display or using a different cable.
6.3 Network Connectivity Issues
- Wired: Ensure the Ethernet cable is properly connected and the router/modem is working. Check network adapter settings in the operating system.
- Wi-Fi: Verify that Wi-Fi is enabled in the operating system and you are connected to the correct network with the correct password. Ensure the Wi-Fi signal is strong.
6.4 System Performance Issues
- Close unnecessary applications to free up system resources.
- Ensure the cooling vents are clear and not obstructed.
- Check for operating system updates and driver updates.
7. Specifications
| Feature | Specification |
|---|---|
| Processor | AMD Ryzen 5 3500U (4 Cores, 8 Threads, 2.1 GHz Base, 3.7 GHz Boost) |
| Graphics | AMD Radeon Vega 8 Graphics (1200 MHz) |
| RAM | 16GB DDR4 SO-DIMM (2x8GB), expandable to 64GB |
| Storage | 256GB M.2 2280 NVMe SSD, dual slot expandable to 16TB (2x 8TB) |
| Operating System | Windows 11 Pro |
| Video Output | 1x HDMI 2.1 TMDS (4K@60Hz), 1x DisplayPort 1.4 (4K@60Hz), 1x USB-C (DP Alt Mode) |
| USB Ports | 2x USB 3.2 (5Gbps), 1x USB 2.0, 1x Full Function USB-C (PD/DP/Data), 1x USB-C (PD Only) |
| Network | 2.5GbE LAN, Wi-Fi 5, Bluetooth 5.0 |
| Audio | 1x 3.5mm CTIA Audio Jack |
| Dimensions | 6.46 x 6.26 x 4.21 inches (Package) |
| Weight | 2.29 pounds (Item) |
8. Warranty and Support
GMKtec offers a 1-year limited warranty for each Mini PC, effective from the date of purchase. This warranty covers defects due to design and workmanship.
8.1 Customer Support
For technical assistance or warranty claims, please contact GMKtec support:
- Email Support: support@gmktec.com (24/7 Customer Support)
- Amazon Support: For purchases made on Amazon, log in to your Amazon account, navigate to 'Your Orders', and select 'Ask Product Question' for the relevant order.
GMKtec is committed to providing reliable products and professional after-sales service.
