ANNKE 12MP 8-Channel PoE NVR Instruction Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your ANNKE 12MP 8-Channel Power over Ethernet (PoE) Network Video Recorder (NVR). This NVR is designed to work seamlessly with up to eight IP cameras, supporting resolutions up to 12MP for high-definition surveillance. It features advanced AI motion detection, 24/7 recording capabilities, and efficient H.265+ video compression for optimized storage and bandwidth usage.

2. Package Contents

Carefully unpack the box and ensure all items listed below are present and in good condition. If any items are missing or damaged, please contact ANNKE customer support.

• 1 x 8CH PoE 12MP NVR (Hard Drive Not Included)
• 1 x Power Adapter
• 1 x 5.9ft/1.8m HDMI Cable
• 1 x 3.2ft/1m Ethernet Cable
• 1 x USB Mouse
• 1 x User Manual

3. Product Overview

3.1 Front Panel

• Power LED: Indicates power status.
• Status LED: Indicates system operational status.
• Network LED: Indicates network activity.
• USB Port: For connecting a USB mouse or external storage.

3.2 Rear Panel

• PoE Ports (8x): Connect PoE IP cameras for power and data transmission.
• LAN Port: Connect to your router or network switch.
• Audio In/Out: For audio input and output.
• VGA Output: Connect to a VGA monitor.
• HDMI Output: Connect to an HDMI monitor or TV for high-definition video output.
• USB Ports: Additional USB ports for peripherals.
• Power Input: Connect the provided power adapter.

4. Setup

4.1 Initial Connection

Follow these steps to connect your NVR for the first time:

1. Connect the NVR to a monitor using the HDMI or VGA cable.
2. Connect the USB mouse to a USB port on the NVR.
3. Connect the NVR to your router using the Ethernet cable.
4. Connect the power adapter to the NVR's power input and plug it into a power outlet.
5. Turn on the NVR using the power button (if available).

4.2 Hard Drive Installation

The ANNKE 12MP 8-Channel PoE NVR does not include a hard drive. A 3.5-inch hard drive (HDD) is required for recording. Refer to the user manual for detailed instructions on how to install the HDD. For optimal performance, it is recommended to use a surveillance-grade HDD.

4.3 Camera Connection

Connect your ANNKE PoE IP cameras directly to the PoE ports on the NVR using Ethernet cables. These ports provide both power and data, simplifying installation. The NVR is compatible with ANNKE 12MP/8MP/4K/5MP/4MP/3MP IP cameras.

5. Operating

5.1 Live View

Experience crystal-clear surveillance with 12MP Ultra-HD resolution. The NVR supports various IP camera resolutions, including 12MP, 8MP, 4K, 5MP, 4MP, and 3MP, providing sharp and detailed images.

5.2 Recording

The NVR supports 24/7 continuous recording and advanced AI motion detection. You can configure customized detection areas to focus on critical events. The H.265+ video compression technology maximizes storage space and reduces bandwidth without compromising image quality, automatically adapting to H.265, H.264+, or H.264 as needed.

5.3 Remote Access

Stay connected to your home or business from anywhere with the ANNKE Vision App. Access live streams and receive motion detection alerts on your phone, tablet, or laptop.

5.4 Password Reset

If you forget your NVR password, you can reset it using the security questions or by scanning a CAPTCHA QR code with the monitoring app on your phone. For detailed steps, refer to the video below.

5.5 Video Output Resolution Adjustment

You can adjust the video output resolution of your NVR to match your connected display. This ensures optimal image quality. Refer to the video below for guidance.

6. Maintenance

To ensure the longevity and optimal performance of your ANNKE NVR, regular maintenance is recommended:

• Regularly check all cable connections to ensure they are secure.
• Keep the NVR in a well-ventilated area to prevent overheating.
• Periodically check for and install firmware updates to enhance features and security.
• Back up important recordings regularly to external storage.

7. Troubleshooting

If you encounter issues with your NVR, consider the following basic troubleshooting steps:

• No Video Output: Check HDMI/VGA cable connections and ensure the monitor is powered on and set to the correct input. Verify NVR power.
• Cameras Not Displaying: Ensure cameras are properly connected to PoE ports and receiving power. Check network connectivity for IP cameras.
• No Recording: Verify that a hard drive is installed and formatted correctly. Check recording schedules and motion detection settings.
• Remote Access Issues: Ensure the NVR is connected to the internet and the ANNKE Vision app is configured correctly. Check network settings and firewall rules.
• System Lag: Check network bandwidth and ensure H.265+ compression is enabled.

8. Specifications

9. Warranty and Support

ANNKE is committed to providing top-notch surveillance solutions and customer satisfaction. Your NVR comes with lifetime technical support. For any inquiries or assistance, please contact ANNKE customer service.