Redkey W15 Pro Cordless Wet/Dry Vacuum Cleaner User Manual

1. Introduction

Thank you for choosing the Redkey W15 Pro Cordless Wet/Dry Vacuum Cleaner. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new appliance. Please read this manual thoroughly before first use and keep it for future reference.

The Redkey W15 Pro is designed for efficient cleaning of various floor types, offering both wet and dry vacuuming capabilities, advanced edge cleaning, and a convenient self-cleaning function.

2. Important Safety Instructions

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury.

• Read all instructions before using the appliance.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with a damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up toxic material, such as chlorine bleach, ammonia, or drain cleaner.
• Do not use without filters in place.
• Turn off all controls before unplugging.
• Unplug from outlet when not in use and before servicing.
• Use only the charger supplied by the manufacturer to recharge.
• Store the appliance indoors.

3. Package Contents

Please check the package contents carefully to ensure all items are present and undamaged.

Image 1: Redkey W15 Pro main unit, charging dock, power adapter, two HEPA filters, two roller brushes, and a cleaning brush.

• Redkey W15 Pro Main Unit (1)
• Charging Dock (1)
• Power Adapter (1)
• HEPA Filter (2)
• Roller Brush (2)
• Cleaning Brush (1)
• User Manual (this document)

4. Setup and First Use

4.1 Assembly

1. Attach the Handle: Insert the handle into the main unit until it clicks securely into place.
2. Install Water Tanks: Ensure the clean water tank and dirty water tank are correctly seated in their respective positions.

4.2 Charging the Battery

1. Place the charging dock on a flat, stable surface near a power outlet.
2. Connect the power adapter to the charging dock and plug it into a wall outlet.
3. Place the Redkey W15 Pro main unit onto the charging dock. Ensure the charging contacts align. The indicator lights on the vacuum will show charging status.
4. Fully charge the battery before first use. This may take several hours.

4.3 Filling the Clean Water Tank

1. Remove the clean water tank from the main unit.
2. Open the tank cap and fill with clean tap water. For enhanced cleaning, you may add a small amount of manufacturer-approved cleaning solution (do not use foaming detergents).
3. Close the cap securely and reinsert the tank into the vacuum until it clicks.

5. Operating Instructions

5.1 Powering On/Off

• To turn on, press the Power button on the handle.
• To turn off, press the Power button again.

5.2 Selecting Cleaning Mode

The Redkey W15 Pro typically offers different cleaning modes (e.g., Standard, Max, Suction Only). Refer to the display on the handle to cycle through modes using the Mode button.

5.3 Using the Vacuum Cleaner

1. Ensure the clean water tank is filled and the dirty water tank is empty.
2. Tilt the vacuum cleaner back to engage the roller brush and start cleaning.
3. Move the vacuum slowly over the floor surface. For wet messes, move slowly to allow the vacuum to effectively pick up liquid.
4. The 5mm edge cleaning feature allows for thorough cleaning along baseboards and furniture.

5.4 Emptying the Dirty Water Tank

It is crucial to empty the dirty water tank after each use to prevent odors and maintain hygiene.

1. Turn off the vacuum cleaner.
2. Remove the dirty water tank from the main unit.
3. Open the tank and carefully pour out the dirty water.
4. Rinse the tank thoroughly with clean water and allow it to air dry before reinserting.

6. Maintenance and Cleaning

Regular maintenance ensures optimal performance and extends the lifespan of your Redkey W15 Pro.

6.1 Self-Cleaning Function

The Redkey W15 Pro features a self-cleaning cycle for the roller brush and internal pathways.

1. Ensure the clean water tank has sufficient water and the dirty water tank is empty.
2. Place the vacuum cleaner on its charging dock.
3. Press the dedicated Self-Clean button (refer to your device's specific button layout). The vacuum will initiate a cleaning cycle.
4. Once the cycle is complete, empty and clean the dirty water tank.

6.2 Cleaning the Roller Brush

1. Turn off the vacuum and remove it from the charging dock.
2. Locate the roller brush cover on the vacuum head and open it.
3. Remove the roller brush. Use the provided cleaning brush to remove any hair or debris tangled around it.
4. Rinse the roller brush under running water. Allow it to air dry completely before reinserting.

6.3 Cleaning the HEPA Filter

The HEPA filter should be cleaned regularly, ideally after every few uses, and replaced every 3-6 months depending on usage.

1. Remove the dirty water tank. The HEPA filter is typically located within or near the dirty water tank assembly.
2. Carefully remove the HEPA filter.
3. Tap the filter gently over a waste bin to remove loose dust. You may rinse it under running water, but ensure it is completely dry before reinserting to prevent mold growth and damage to the vacuum.
4. Reinsert the dry filter and the dirty water tank.

6.4 Storage

Store the Redkey W15 Pro in a cool, dry place. Ensure both water tanks are empty and clean, and the roller brush and filter are dry before storing for extended periods.

7. Troubleshooting

If you encounter issues with your Redkey W15 Pro, please refer to the following common problems and solutions:

If the problem persists after trying these solutions, please contact Redkey customer support.

8. Specifications

9. Warranty and Support

Redkey products are manufactured to the highest quality standards. For detailed warranty information, please refer to the warranty card included with your purchase or visit the official Redkey website.

If you require technical support, have questions about your product, or need to arrange a repair, please contact Redkey customer service through their official channels. Please have your model number (W15 Pro) and purchase details ready when contacting support.

You can often find support contact information on the Redkey official website or through the retailer where you purchased the product.