1. Introduction
The Intelbras TVIP 2210 is an advanced IP video intercom terminal designed for residential and commercial environments. It enables users to receive and make calls, grant access, and monitor IP cameras, providing a comprehensive solution for communication and security within a building or complex.
Figure 1: Front view of the Intelbras TVIP 2210 IP Video Intercom Terminal, showing its 4.3-inch touchscreen displaying a live video feed of a person.
2. Key Features
- IP Camera Monitoring: Allows monitoring of compatible IP cameras and Intelbras DVR/NVR recorders directly from the terminal.
- Inter-apartment Audio Calls: Facilitates audio communication between different apartments or units within the same system.
- Power over Ethernet (PoE): Simplifies installation by providing power and data connectivity through a single Ethernet cable.
- 4.3-inch Touchscreen: Features a responsive touch display for intuitive navigation and operation.
- Access Control Integration: Compatible with Intelbras SS facial recognition controllers for advanced access management.
3. Package Contents
Verify that all items are present in the package:
- 1 x Intelbras TVIP 2210 IP Video Intercom Terminal (Monitor)
- Installation accessories (e.g., mounting bracket, screws - specific items may vary)
- Quick Start Guide (if included)
4. Setup
Follow these steps for proper installation and initial setup of your TVIP 2210 terminal:
- Mounting: Choose a suitable location for the terminal, typically near an entrance or in a central area. Secure the mounting bracket to the wall using appropriate screws.
- Power and Network Connection: Connect an Ethernet cable from a PoE-enabled network switch or PoE injector to the LAN port on the back of the TVIP 2210. This single connection provides both power and network access.
- Secure the Terminal: Attach the TVIP 2210 terminal to the mounted bracket, ensuring it is securely fastened.
- Initial Boot-up: The terminal will power on automatically once connected to PoE. Allow it to boot up completely.
- Network Configuration: Access the terminal's settings via the touchscreen to configure network parameters (IP address, gateway, DNS) as required by your network infrastructure. Consult your network administrator if necessary.
Figure 2: Front view of the Intelbras TVIP 2210 IP Video Intercom Terminal with the screen off, illustrating its compact and modern design suitable for wall mounting.
5. Operating Instructions
The TVIP 2210 features an intuitive touchscreen interface for ease of use.
5.1. Receiving Calls
- When an external unit or another internal terminal places a call, the screen will display the caller's video (if available) and an incoming call notification.
- Tap the 'Answer' icon on the screen to establish communication.
- Tap the 'End Call' icon to disconnect.
5.2. Making Calls
- From the main menu, select the 'Call' or 'Intercom' option.
- Enter the number of the desired apartment/unit or select from a contact list.
- Tap the 'Call' icon to initiate the call.
5.3. Access Control
- During an active call with an external unit, an 'Unlock' or 'Open Door' icon will appear on the screen.
- Tap this icon to remotely release the door lock.
5.4. Camera Monitoring
- Navigate to the 'Monitor' or 'Cameras' section from the main menu.
- Select the desired IP camera or DVR/NVR channel to view its live feed.
Figure 3: Angled view of the Intelbras TVIP 2210 IP Video Intercom Terminal, highlighting the touchscreen interface during an active video call.
6. Maintenance
To ensure optimal performance and longevity of your TVIP 2210 terminal:
- Cleaning: Use a soft, dry cloth to clean the screen and exterior. Avoid abrasive cleaners or solvents.
- Software Updates: Periodically check for firmware updates from the Intelbras website or through the device's settings. Keeping the firmware updated ensures access to the latest features and security enhancements.
- Environmental Conditions: Ensure the terminal is operated within its specified temperature and humidity ranges to prevent damage.
7. Troubleshooting
If you encounter issues with your TVIP 2210, refer to the following common problems and solutions:
- No Power: Ensure the Ethernet cable is securely connected to a PoE-enabled port or a PoE injector. Verify the PoE source is active.
- No Network Connection: Check the Ethernet cable connection. Verify network settings (IP address, gateway) in the terminal's configuration menu. Ensure your network is operational.
- No Video/Audio During Call: Confirm that the external unit or other terminals are functioning correctly. Check network bandwidth and connectivity. Ensure microphone and speaker settings are not muted.
- Touchscreen Unresponsive: Try restarting the device by disconnecting and reconnecting the PoE cable. If the issue persists, contact technical support.
8. Technical Specifications
| Feature | Specification |
|---|---|
| Model | TVIP 2210 |
| Manufacturer | Genérico (Intelbras Product Line) |
| Color | White |
| Power Source Type | Electric power (PoE) |
| Included Components | Monitor |
| Dimensions (L x W x H) | 12 x 12 x 5 cm |
| Screen | 4.3-inch Touchscreen |
Figure 4: Side view of the Intelbras TVIP 2210 IP Video Intercom Terminal with the screen off, illustrating its slim profile.
9. Warranty and Support
For warranty information, please refer to the documentation provided with your purchase or visit the official Intelbras website. For technical support, product inquiries, or service requests, please contact your authorized Intelbras dealer or the Intelbras customer support center.
