1. Introduction
This manual provides essential information for the safe and efficient use of your HP V24v G5 24-inch Full HD monitor. Please read these instructions carefully before operating the device and retain them for future reference.
The HP V24v G5 monitor is designed for everyday productivity, offering a 23.8-inch diagonal Full HD display with AMD FreeSync technology and a 75Hz refresh rate for clear visuals and smooth motion.
2. Package Contents
Verify that all items are present in the package:
- HP V24v G5 Monitor
- Monitor Stand (Base and Neck)
- AC Power Cord
- HDMI Cable
- Quick Setup Poster
- Warranty Card
- Document Kit

Image: HP V24v G5 monitor shown with its stand, power cable, and HDMI cable, representing the typical package contents.
3. Setup Instructions
3.1 Assembling the Monitor Stand
- Carefully place the monitor face down on a soft, clean surface to prevent scratches.
- Attach the stand neck to the back of the monitor by aligning the tabs and pushing until it clicks into place.
- Attach the stand base to the bottom of the stand neck. Secure it with the captive screw, if present, by turning it clockwise.
3.2 Connecting the Monitor
- Connect one end of the provided HDMI cable to the HDMI port on the back of the monitor.
- Connect the other end of the HDMI cable to the HDMI port on your computer or video source.
- Connect the AC power cord to the power input on the back of the monitor.
- Plug the other end of the AC power cord into a grounded electrical outlet.

Image: Rear view of the HP V24v G5 monitor, highlighting the location of the power and video input ports for connection.
3.3 Powering On
Press the power button, usually located on the bottom right bezel of the monitor, to turn on the display. Ensure your computer is also powered on.
4. Operating the Monitor
4.1 On-Screen Display (OSD) Menu
The monitor features an intuitive Joypad OSD button, typically located on the bottom bezel, to access and navigate the on-screen display menu. This menu allows you to adjust various settings.
Common OSD Menu Options:
- Brightness/Contrast: Adjust the display's luminance and contrast levels.
- Color Control: Modify color temperature, RGB levels, or select preset color modes.
- Input Select: Manually switch between available video inputs (e.g., HDMI).
- Image Control: Adjust sharpness, aspect ratio, and other image-related settings.
- Management: Access power-saving options, OSD timeout, and factory reset.
- Low Blue Light Mode: Reduces blue light emission to help reduce eye strain.
4.2 Key Features
- Full HD Resolution (1920 x 1080): Provides clear and detailed visuals.
- 75Hz Refresh Rate: Offers smoother motion compared to standard 60Hz displays, beneficial for general use and casual gaming.
- AMD FreeSync Technology: Synchronizes the monitor's refresh rate with your AMD graphics card's frame rate to eliminate screen tearing and stuttering.
- 3-Sided Micro-Edge Bezel: Maximizes viewing area and is ideal for multi-monitor setups.
- Adjustable Tilt: Allows you to adjust the screen angle for optimal viewing comfort.

Image: Front view of the HP V24v G5 monitor, showcasing its narrow bezels and overall display area.

Image: Side profile of the HP V24v G5 monitor, illustrating its slim design and stand.
5. Maintenance
5.1 Cleaning the Monitor
- Always power off the monitor and unplug the power cord before cleaning.
- Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
- Do not spray cleaner directly onto the screen.
- Avoid using harsh chemicals, solvents, or abrasive materials, as they can damage the screen or casing.
5.2 Environmental Considerations
The HP V24v G5 monitor is designed with environmental sustainability in mind. It contains 85% recycled plastics from recycled IT equipment and ships in 100% recyclable packaging. Please dispose of the product and its components responsibly according to local regulations.
6. Troubleshooting
If you encounter issues with your monitor, refer to the following common problems and solutions:
- No Image on Screen:
- Ensure the power cord is securely connected to both the monitor and the electrical outlet.
- Verify that the video cable (HDMI) is properly connected to both the monitor and the computer.
- Check if the monitor is powered on (power indicator light should be lit).
- Confirm the correct input source is selected in the OSD menu.
- Image is Blurry or Distorted:
- Ensure the display resolution on your computer is set to the monitor's native resolution (1920 x 1080).
- Adjust the sharpness setting in the OSD menu.
- Colors are Incorrect:
- Reset color settings to factory defaults via the OSD menu.
- Check your computer's graphics card settings.
- Monitor Flickers:
- Ensure the refresh rate is set to 75Hz in your computer's display settings.
- Check for interference from other electronic devices.
For more advanced troubleshooting or specific issues, refer to the HP Display Center software or visit the official HP support website.
7. Specifications
| Feature | Specification |
|---|---|
| Model Name | HP V24v G5 |
| Part Number | 65P62AA |
| Display Size | 23.8 inches (diagonal) |
| Resolution | Full HD (1920 x 1080) |
| Aspect Ratio | 16:9 |
| Refresh Rate | 75 Hz |
| Response Time | 5ms |
| Brightness | 250 cd/m² |
| Video Input | 1x HDMI 1.4 |
| AMD FreeSync | Supported |
| Dimensions (with stand) | 7.1 x 21.22 x 15.66 inches (18.03 x 53.90 x 39.78 cm) |
| Weight (with stand) | 7.41 pounds (3.36 kg) |
| Environmental Certifications | EPEAT registered, ENERGY STAR, TCO certified |
8. Warranty and Support
8.1 Manufacturer's Warranty
Your HP V24v G5 monitor is covered by a standard manufacturer's warranty. Please refer to the included Warranty Card in your package for specific terms, conditions, and duration of coverage. Keep your proof of purchase for warranty claims.
8.2 Technical Support
For technical assistance, driver downloads, or further product information, please visit the official HP support website. You can also utilize the HP Display Center software for managing monitor settings and accessing support resources.
HP Support Website: www.hp.com/support
For information regarding the bundled extended protection plan, please refer to the documentation provided by Deco Gear CPS.