ACEMAGIC AX16PRO 16.1-inch Gaming Laptop User Manual

1. Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your ACEMAGIC AX16PRO 16.1-inch Gaming Laptop. The AX16PRO is designed for performance and responsiveness, featuring an AMD Ryzen 7 5700U processor, 16GB DDR4 RAM, a 512GB M.2 NVMe SSD, and a 16.1-inch Full HD IPS display. It also includes Wi-Fi 6 connectivity and a backlit keyboard.

Figure 1.1: ACEMAGIC AX16PRO Laptop. This image displays the laptop with its screen showing a gaming-themed wallpaper, highlighting its Windows 11 operating system and AMD Ryzen 7 processor.

What's in the Box

• 1 × AX16PRO Laptop (16GB+512GB)
• 1 × Power Adapter
• 1 × User Manual

2. Initial Setup

2.1 Powering On

1. Connect the power adapter to the laptop's DC-in port (Type-C DC Jack) and then to a power outlet.
2. Open the laptop lid.
3. Press the power button, typically located on the top right of the keyboard, to turn on the device.

2.2 First-Time Use

Upon the first startup, the Windows 11 operating system will guide you through the initial setup process. Follow the on-screen instructions to configure language, region, network settings, and user accounts.

Figure 2.1: Laptop side view with labeled ports. This image illustrates the left side of the laptop, detailing the USB 3.2, Type-C (full function), HDMI, and Type-C DC Jack ports.

3. Operating Instructions

3.1 Display

The ACEMAGIC AX16PRO features a 16.1-inch Full HD (1920x1080) IPS display. This screen offers a wide color gamut and a high refresh rate for clear and dynamic visuals. The narrow bezels enhance the immersive viewing experience.

Figure 3.1: Display features. This image emphasizes the 1920x1080 Full HD resolution, IPS technology, and bright view capabilities of the laptop's screen.

3.2 Keyboard and Touchpad

The laptop is equipped with a backlit keyboard, allowing for comfortable use in various lighting conditions. The backlight typically has adjustable levels. It also includes an independent numeric keypad for enhanced productivity.

3.3 Connectivity

The AX16PRO supports Wi-Fi 6 (802.11ax) for faster wireless speeds and improved network efficiency. Bluetooth 5.2 is integrated for connecting wireless peripherals. The laptop offers extensive port options:

• USB 3.2 × 2
• USB 2.0 × 1
• HDMI × 1
• Type-C (full function) × 1
• 3.5mm audio/microphone jack × 1
• TF card holder × 1
• Type-C DC jack × 1 (for power input)

Figure 3.2: Wi-Fi 6 Technology. This image illustrates the speed advantage of Wi-Fi 6 compared to Wi-Fi 5, emphasizing faster and more efficient wireless connectivity.

Figure 3.3: Laptop ports. This image provides a close-up of the laptop's various connectivity options, including USB, HDMI, and Type-C ports.

3.4 Audio

The laptop features a digital microphone and a stereo sound system for clear audio input and output.

Figure 3.4: Audio features. This image highlights the digital microphone and stereo system for an immersive audio experience.

4. Maintenance

4.1 General Cleaning

• Use a soft, lint-free cloth to clean the screen and exterior surfaces.
• For stubborn marks, slightly dampen the cloth with water or a screen-safe cleaner. Avoid harsh chemicals.
• Use compressed air to clear dust from keyboard keys and ventilation grilles.

4.2 Battery Care

• Avoid fully discharging the battery frequently.
• Store the laptop in a cool, dry place when not in use for extended periods.
• If storing for a long time, ensure the battery is charged to approximately 50-70%.

5. Troubleshooting

5.1 Power and Charging Issues

• Laptop not turning on: Ensure the power adapter is securely connected to both the laptop and the power outlet. Verify the power outlet is functional.
• Battery not charging: Check the power adapter and cable for any damage. Try a different power outlet. If the issue persists, contact support.

5.2 Performance Problems

• Slow performance: Close unnecessary applications running in the background. Ensure Windows and drivers are up to date. Check for sufficient free space on the SSD.
• Overheating: Ensure ventilation grilles are not blocked. Use the laptop on a hard, flat surface. Consider reducing workload during intensive tasks.

5.3 Display and Graphics Issues

• No display or flickering screen: Restart the laptop. If connected to an external monitor, try disconnecting it. Update graphics drivers.
• Incorrect resolution: Adjust display settings in Windows to the recommended 1920x1080 resolution.

5.4 Connectivity Problems

• Wi-Fi connection issues: Restart your router and the laptop. Ensure Wi-Fi is enabled in Windows settings. Check for driver updates for the wireless adapter.
• Bluetooth device not connecting: Ensure Bluetooth is enabled on both the laptop and the device. Try re-pairing the device.

6. Technical Specifications

7. Warranty and Customer Support

ACEMAGIC provides a 12-month repair warranty for customers. Unlimited technical support is also available to assist with any questions or concerns you may have regarding your AX16PRO laptop.

Contact Information

• Email: service@acemagic.com
• Phone (US): +1 833 988 3568 (Mon-Fri 9am-5pm EST)
• Online Support: You can also log in to your Amazon account, navigate to 'Your Orders', and select 'Ask Product Question' for assistance.

Figure 7.1: Customer Support. This image depicts a customer service representative, symbolizing the available support for your product.