ANNKE AE-N54WHF0-82BJ-S2-OP

ANNKE 4MP Outdoor Solar Wi-Fi Surveillance Camera Kit User Manual

Model: AE-N54WHF0-82BJ-S2-OP | Brand: ANNKE

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your ANNKE 4MP Outdoor Solar Wi-Fi Surveillance Camera Kit. This kit includes two 4MP wireless cameras and a Home Hub, designed to offer reliable outdoor security with advanced features such as 2K HD video, dual-band Wi-Fi connectivity, solar power for continuous operation, smart motion detection, color night vision, and two-way audio. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

Package Contents

Verify that all items listed below are included in your package. If any items are missing or damaged, please contact ANNKE customer support.

  • 2 x ANNKE 4MP Outdoor Solar Wi-Fi Surveillance Cameras
  • 1 x Home Hub (with pre-installed 64GB MicroSD card)
  • 2 x Solar Panels with mounting brackets
  • 2 x Camera Mounting Kits (screws, wall plugs)
  • 1 x Power Adapter for Home Hub
  • 1 x Ethernet Cable
  • 1 x User Manual

Product Features

The ANNKE 4MP Outdoor Solar Wi-Fi Surveillance Camera Kit offers a range of features for enhanced security:

  • 100% Wire-Free & Dual-Band Wi-Fi: Enjoy flexible installation without power cables. Supports both 2.4 GHz and 5 GHz Wi-Fi for stable and faster connectivity.
  • 4MP 2K HD Video: Captures clear and detailed video footage with a resolution of 2560 x 1440 pixels.
  • Advanced Night Vision: Features both full-color night vision (up to 8 meters) and infrared night vision (up to 15 meters) for optimal visibility in various lighting conditions.
  • Solar Power & Long Battery Life: Each camera is equipped with a 5200 mAh rechargeable battery and an included solar panel for continuous charging, minimizing manual intervention.
  • Smart Motion Detection: Utilizes PIR (Passive Infrared) and human shape detection to accurately identify human movement, reducing false alarms and sending instant notifications to your device.
  • Two-Way Audio: Communicate remotely with visitors or deter intruders using the built-in microphone and speaker.
  • Secure Local Storage: The Home Hub comes with a 64GB microSD card (expandable up to 512GB) for secure, subscription-free local recording, ensuring data privacy.
  • Expandable 4-Channel System: The Home Hub supports up to 4 cameras, allowing for comprehensive coverage of your property.
  • Energy Efficient Operation: Cameras activate and record only when human motion is detected, conserving battery life and storage space.
  • Privacy Masking: Configure up to 4 privacy zones to exclude specific areas from surveillance.
  • Smart Home Integration: Compatible with Alexa for convenient voice control and integration into your smart home ecosystem.

Setup Guide

Follow these steps to set up your ANNKE surveillance camera kit.

1. Initial Charging and Home Hub Setup

  1. Charge Cameras: Before installation, fully charge each camera using a standard 5V USB power adapter (not included) for at least 4 hours.
  2. Connect Home Hub:
    • Connect the Home Hub to power using the provided power adapter.
    • Connect the Home Hub to your router using the provided Ethernet cable. Ensure your router has an active internet connection.
    • Wait for the Home Hub's indicator lights to show a stable connection (refer to the Home Hub's specific LED indicators for status).

2. App Installation and Account Creation

  1. Download the ANNKE App: Search for 'ANNKE' in your smartphone's app store (iOS App Store or Google Play Store) and download the official application.
  2. Create an Account: Open the ANNKE app, register a new account, and log in.

3. Pairing Cameras with Home Hub

  1. Add Home Hub: In the ANNKE app, tap the '+' icon to add a new device. Select 'Home Hub' and follow the on-screen instructions to scan the QR code on the hub.
  2. Add Cameras: Once the Home Hub is added, select it in the app. Then, follow the prompts to add each camera. You may need to press the sync button on each camera to put it into pairing mode.

4. Camera Installation

Choose an optimal location for each camera and solar panel.

  • Location Selection: Select a location that provides the desired viewing angle, is within Wi-Fi range of the Home Hub, and receives ample direct sunlight for the solar panel. Avoid placing cameras where they might be directly exposed to strong backlighting.
  • Mounting the Camera: Use the provided mounting kit to securely attach the camera to a wall or other stable surface. Ensure the camera is positioned to cover the desired surveillance area.
  • Mounting the Solar Panel: Attach the solar panel to a location that maximizes sunlight exposure throughout the day. Connect the solar panel cable to the camera's charging port.
ANNKE outdoor camera with solar panel mounted on a wall

Image: ANNKE outdoor camera with solar panel mounted on a wall, illustrating proper installation for solar charging.

ANNKE bullet camera mounted on an exterior wall

Image: ANNKE bullet camera mounted on an exterior wall, showing a typical outdoor camera setup.

Operating Instructions

Learn how to use the various functions of your ANNKE surveillance system.

1. Live View and Playback

  • Access Live View: Open the ANNKE app, select the desired camera from the device list to view its live feed.
  • Playback Recordings: In the live view interface, tap the 'Playback' icon to access recorded footage stored on the Home Hub's microSD card. You can filter by date and time.

2. Motion Detection Settings

  • Configure Detection Zones: In the camera settings, navigate to 'Motion Detection' to define specific areas within the camera's view where motion should be detected.
  • Adjust Sensitivity: Set the motion detection sensitivity level to minimize false alarms. Higher sensitivity detects smaller movements, while lower sensitivity focuses on larger objects.
  • Enable Notifications: Ensure 'Push Notifications' are enabled in the app settings to receive instant alerts on your smartphone when motion is detected.

3. Two-Way Audio

  • Speak: In the live view, tap the 'Microphone' icon to speak through the camera's speaker. Release the icon to listen.
  • Listen: The camera's microphone is active by default in live view, allowing you to hear audio from the camera's location.

4. Night Vision Modes

The cameras support both infrared and full-color night vision. You can typically switch between modes in the camera settings within the app:

  • Infrared Mode: Provides black and white video in low light using IR LEDs.
  • Full-Color Mode: Activates the camera's spotlight to provide color video in low light conditions. This mode can also act as a deterrent.
  • Smart Mode: Automatically switches between IR and color based on detected motion or light conditions.
ANNKE camera with spotlight active for color night vision

Image: ANNKE camera with its spotlight active, demonstrating full-color night vision capability.

5. Privacy Masking

To protect privacy in sensitive areas, you can set up privacy masks:

  • In the camera settings, find the 'Privacy Mask' option.
  • Draw up to 4 rectangular zones on the screen that will be blacked out in the live view and recordings.

Maintenance

Regular maintenance ensures optimal performance and longevity of your surveillance system.

  • Battery Monitoring: Check the battery status of your cameras regularly via the ANNKE app. Ensure solar panels are clean and positioned to receive maximum sunlight for efficient charging.
  • Lens Cleaning: Periodically clean the camera lens with a soft, dry cloth to remove dust, dirt, or water spots that may affect image clarity. Do not use harsh chemicals.
  • Firmware Updates: Keep your camera and Home Hub firmware updated. The ANNKE app will notify you of available updates. Follow the in-app instructions for safe updating.
  • Storage Management: The Home Hub's 64GB microSD card will automatically overwrite older footage when full. If you require longer retention, consider upgrading the microSD card (up to 512GB). Regularly back up important footage if needed.
  • Environmental Checks: Ensure cameras and solar panels remain securely mounted and free from obstructions (e.g., overgrown foliage) that could block the view or sunlight.

Troubleshooting

Here are solutions to common issues you might encounter:

  • Camera Not Connecting to Home Hub:
    • Ensure the camera is fully charged.
    • Verify the Home Hub is powered on and connected to the internet.
    • Move the camera closer to the Home Hub to improve Wi-Fi signal.
    • Restart both the camera and the Home Hub.
    • Re-pair the camera with the Home Hub via the ANNKE app.
  • Poor Video Quality:
    • Clean the camera lens.
    • Check your Wi-Fi signal strength. A weak signal can cause lower resolution streaming.
    • Ensure there are no obstructions in the camera's field of view.
  • No Motion Detection Alerts:
    • Verify motion detection is enabled in the app settings for the specific camera.
    • Adjust motion detection sensitivity.
    • Check if push notifications are enabled for the ANNKE app in your phone's system settings.
    • Ensure the camera's battery is not critically low.
  • Solar Panel Not Charging:
    • Ensure the solar panel is clean and free from dirt or debris.
    • Verify the solar panel is positioned to receive direct sunlight for several hours a day.
    • Check the connection cable between the solar panel and the camera.
  • Two-Way Audio Not Working:
    • Check the microphone and speaker settings in the ANNKE app.
    • Ensure your phone's volume is up and the app has microphone permissions.
    • Verify the camera's microphone and speaker ports are not obstructed.

Specifications

Detailed technical specifications for the ANNKE 4MP Outdoor Solar Wi-Fi Surveillance Camera Kit.

FeatureSpecification
Model NumberAE-N54WHF0-82BJ-S2-OP
Video Resolution4MP (2560 x 1440)
Frame Rate15 frames per second
Night Vision Range (IR)Up to 15 meters
Night Vision Range (Color)Up to 8 meters
Wireless TechnologyWi-Fi (2.4 GHz / 5 GHz)
Power SourceBattery (5200 mAh), Solar Powered, Wired (5V)
Voltage5 Volts
Power Consumption5 Watts
Local Storage64GB MicroSD card included (expandable up to 512GB)
Number of Channels (Hub)4
Water ResistanceWaterproof
Mounting TypeWall Mount
Dimensions (L x W x H)25 x 20.8 x 15.8 cm (Kit packaging)
Weight1.5 kg (Kit packaging)
Compatible DevicesComputer, Laptop, Smartphone, Tablet, Television
Special FeaturesTwo-way audio, Motion detector, Night vision, Integrated indicator light, Integrated lighting

Warranty and Support

ANNKE is committed to providing high-quality products and excellent customer service.

  • Warranty Information: For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official ANNKE website.
  • Customer Support: ANNKE offers comprehensive after-sales support, quick response times, and lifetime technical assistance. If you encounter any issues or have questions, please contact our support team through the ANNKE app or our official website.
Icons representing customer support, quick response, customer needs, and lifetime technical assistance

Image: Icons illustrating ANNKE's commitment to customer support, including after-sales service, quick response, focus on customer needs, and lifetime technical assistance.

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