1. Introduction and Overview
This user manual provides essential information for the safe and efficient operation of your Candy 21-Pint Portable Dehumidifier. Please read this manual thoroughly before using the appliance and retain it for future reference. This dehumidifier is designed to remove excess moisture from indoor air, helping to prevent mold, mildew, and other humidity-related issues in spaces up to 1,000 square feet.
Figure 1.1: Front view of the Candy 21-Pint Portable Dehumidifier.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Ensure the power supply matches the voltage specified on the dehumidifier's rating label.
- Do not operate the dehumidifier with a damaged cord or plug.
- Keep the appliance away from water and other liquids. Do not immerse the unit in water.
- Do not block air inlets or outlets. Maintain at least 8 inches (20 cm) clearance around the unit.
- Unplug the dehumidifier before cleaning or performing any maintenance.
- This appliance is for indoor residential use only.
- Do not allow children to operate or play with the dehumidifier.
- If the unit emits unusual sounds, smells, or smoke, unplug it immediately and contact customer support.
3. Product Features
Your Candy Dehumidifier is equipped with several features designed for optimal performance and user convenience:
- Efficient Moisture Removal: Capable of removing up to 21 pints (12 liters) of moisture per day, suitable for areas up to 1,000 sq.ft.
- Adjustable Humidity Range: Set desired humidity levels between 30% and 90% Relative Humidity (RH).
- Dual Drainage Options:
- Manual Drainage: Utilizes a 0.66-gallon (2.5-liter) water tank with an auto-shutoff feature to prevent overflow.
- Continuous Drainage: Includes a 3.33 ft (1 meter) drain hose for continuous water removal, ideal for long-term operation.
- Multiple Operating Modes:
- Continuous Mode: Runs constantly for maximum dehumidification.
- Auto Mode: Automatically adjusts operation to maintain comfortable humidity based on ambient temperature.
- User-Defined Mode: Allows setting a specific target humidity level. The unit will pause when the target is reached and restart if humidity rises.
- Two Fan Speeds: Choose between LOW and HIGH fan speeds for customized performance and noise levels.
- Smart Control: Control the dehumidifier remotely via a dedicated smartphone app, compatible with Google Home and Alexa for voice control.
- User-Friendly Design: Features ergonomically designed lift-up handles, 360° smooth wheels for easy mobility, a touch control panel with LED display, a 1-24 hour timer, and a detachable, washable filter for easy maintenance.
- Auto Defrost: Automatically defrosts the coils in low-temperature environments to ensure efficient operation.
Figure 3.1: Dehumidification capacity and coverage area.
Figure 3.2: Touch control panel and Wi-Fi connectivity.
Figure 3.3: Illustration of manual and continuous drainage methods.
4. Setup and Installation
4.1 Unpacking
Carefully remove the dehumidifier from its packaging. Inspect the unit for any shipping damage. Retain the packaging materials for future storage or transport.
4.2 Placement
Place the dehumidifier on a flat, stable surface in the area where moisture removal is desired. Ensure there is at least 8 inches (20 cm) of clear space around all sides of the unit for proper airflow.
4.3 Power Connection
Plug the power cord into a grounded electrical outlet. Ensure the outlet voltage matches the unit's requirements.
4.4 Drainage Setup (Choose One)
4.4.1 Manual Drainage (Water Tank)
The unit comes with a built-in 0.66-gallon (2.5-liter) water tank. When the tank is full, the dehumidifier will automatically shut off and an indicator light will illuminate. Empty the tank by pulling it out, discarding the water, and reinserting it firmly until it clicks into place.
Figure 4.1: Steps for emptying the water tank.
4.4.2 Continuous Drainage (Drain Hose)
For continuous operation without needing to empty the tank, attach the included drain hose to the continuous drainage outlet on the back of the unit. Ensure the hose is sloped downwards to allow gravity drainage into a floor drain, large bucket, or sink. Do not allow the hose to be kinked or elevated, as this will prevent proper drainage.
5. Operating Instructions
5.1 Control Panel Overview
The dehumidifier features a touch control panel with an LED display. Refer to Figure 5.1 for button functions.
Figure 5.1: Digital Control Panel.
- Power Button: Press to turn the unit ON/OFF. Press and hold for 3 seconds to enter Wi-Fi setup mode.
- Humidity Setting Button: Press to cycle through humidity settings (30%-90% RH) or select operating modes (Continuous, Auto, User-Defined).
- Timer Button: Press to set the auto ON/OFF timer (1-24 hours). '0' means no timer is set.
- Speed Button: Press to switch between LOW and HIGH fan speeds.
- Display: Shows current humidity, target humidity, or timer settings.
- Indicator Lights: DEFROST, TANK FULL, TIMER, WIFI, LOW (speed), HIGH (speed), OPERATION.
5.2 Setting Operating Modes
Press the Humidity Setting button to cycle through the following modes:
- Continuous Mode (CO): The dehumidifier will operate continuously at HIGH fan speed, regardless of the indoor humidity. This mode is ideal for rapid dehumidification.
Figure 5.2: Continuous Mode operation.
- Auto Mode (AU): The dehumidifier will automatically adjust its operation to maintain the most comfortable humidity level based on the current indoor temperature. This setting cannot be manually adjusted.
Figure 5.3: Auto Mode operation.
- User-Defined Mode (30-90% RH): In this mode, you can set your desired humidity level. The unit will maintain the indoor humidity within a range of +3% to -2% of your set target. When the target humidity is reached, the unit will stop, and the operation light will flash. It will restart automatically when the humidity rises above the target.
Figure 5.4: User-Defined Mode operation.
5.3 Setting Fan Speed
Press the Speed button to toggle between LOW and HIGH fan speeds. High speed provides faster dehumidification, while low speed offers quieter operation.
Figure 5.5: Fan speed settings.
5.4 Setting the Timer
Press the Timer button to set the desired operating duration (1-24 hours). The unit will automatically turn ON or OFF after the set time. If '0' is displayed, the timer function is inactive.
Figure 5.6: Timer and Auto Defrost features.
5.5 Smart Control (Wi-Fi & Voice)
Your dehumidifier can be controlled remotely via a smartphone app and voice assistants.
5.5.1 App Connection
- Download the dedicated smartphone app (e.g., "Smart Life" or similar, as indicated by product packaging/instructions) from your app store.
- Ensure your phone is connected to a 2.4 GHz Wi-Fi network.
- Press and hold the Power button on the dehumidifier for 3 seconds until the Wi-Fi indicator light flashes, indicating pairing mode.
- Follow the in-app instructions to add and connect your dehumidifier.
Figure 5.7: Smart control via Wi-Fi app.
5.5.2 Voice Control (Google Home/Alexa)
Once connected to the app, you can link your dehumidifier to Google Home or Amazon Alexa for voice commands. Follow the instructions within the app or your smart home assistant's application to enable this feature. Example commands include: "Alexa, set the bedroom humidity to 50."
Figure 5.8: Voice control integration.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your dehumidifier. Always unplug the unit before performing any maintenance.
6.1 Cleaning the Air Filter
The air filter should be cleaned every two weeks or more frequently depending on usage and air quality. A dirty filter can reduce efficiency and cause the unit to work harder.
- Remove the water tank.
- Gently pull down to remove the air filter from its slot.
- Clean the filter with cool water. Do not use gasoline, alcohol, or hot water. A vacuum cleaner can also be used to remove dust.
- Allow the filter to air-dry completely before reinserting it. Do not operate the unit without the filter.
Figure 6.1: Steps for cleaning the air filter.
6.2 Cleaning the Water Tank
Periodically clean the water tank to prevent mold and mildew growth. Use mild soap and warm water, then rinse thoroughly. Ensure the tank is completely dry before reinserting.
6.3 External Cleaning
Wipe the exterior of the dehumidifier with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners, as they may damage the surface.
7. Troubleshooting
Before contacting customer support, please refer to the following troubleshooting guide for common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Dehumidifier does not turn on. | No power; Power cord not plugged in; Water tank full or not properly seated. | Check power outlet; Ensure power cord is securely plugged in; Empty and reinsert water tank correctly. |
| Unit is running but not collecting water. | Humidity setting too high; Room temperature too low; Air filter clogged; Air inlets/outlets blocked. | Lower the target humidity; Ensure room temperature is above 41°F (5°C); Clean the air filter; Clear any obstructions around the unit. |
| Unit is noisy. | Unit not on a level surface; Air filter clogged; Fan speed set to HIGH. | Place unit on a flat, stable surface; Clean the air filter; Switch to LOW fan speed. |
| Water leaks from the unit. | Water tank not properly seated; Continuous drain hose is kinked or elevated. | Reinsert water tank firmly; Ensure drain hose is straight and sloped downwards. |
| Wi-Fi connection issues. | Incorrect Wi-Fi password; Not connected to 2.4 GHz network; Router too far. | Verify Wi-Fi password; Connect phone to 2.4 GHz network; Move unit closer to router or use a Wi-Fi extender. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Candy |
| Model Name | CAS-CF12(W)-US |
| Dehumidification Capacity | 21 Pints / 12 Liters per Day (at 86°F, 80% RH) |
| Coverage Area | Up to 1000 Square Feet |
| Tank Volume | 0.66 Gallons (2.5 Liters) |
| Humidity Setting Range | 30% - 90% RH |
| Number of Speeds | 2 (Low, High) |
| Wattage | 130 watts |
| Product Dimensions (D x W x H) | 6.69"D x 11.42"W x 16.34"H |
| Item Weight | 18.7 pounds |
| Special Features | Automatic Defrost, Automatic Shutoff, Continuous/Auto Mode, Digital Display, Smart APP WIFI Control, Ergonomic Handle, Washable Filter, Removable Tank, 360° Smooth Wheels. |
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official Candy website. Please have your model number (CAS-CF12(W)-US) and purchase date ready when contacting support.
You can also visit the Candy Store on Amazon for more information: Candy Store
