1. Introduction
This manual provides essential instructions for the safe and efficient operation, maintenance, and troubleshooting of your PYY Commercial Vertical Contact Toaster. Please read this manual thoroughly before operating the appliance and retain it for future reference.
The PYY Commercial Vertical Contact Toaster is designed for high-volume toasting of burger buns, bagels, and bread slices in commercial environments such as restaurants, hotels, and fast-food establishments. It features a vertical design, dual channels, and precise temperature control for consistent results.

Image 1.1: The PYY Commercial Vertical Contact Toaster, showcasing its design and output capacity with various toasted items.
2. Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Ensure the appliance is connected to a grounded 110V power outlet.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Keep hands and utensils away from heating elements and moving parts during operation.
- Allow the appliance to cool completely before cleaning or storing.
- Do not operate the appliance with a damaged cord or plug.
- Use only accessories recommended by the manufacturer.
- This appliance is for commercial use only.
3. Setup
3.1 Unpacking
- Carefully remove the toaster from its packaging.
- Inspect the appliance for any shipping damage. If damage is found, do not operate and contact customer support.
- Remove all packing materials, including any protective films or ties.
3.2 Placement
- Place the toaster on a stable, level, heat-resistant surface.
- Ensure adequate clearance around the appliance for ventilation. Do not place it against a wall or under cabinets that could obstruct airflow.
- Keep the appliance away from water sources and flammable materials.

Image 3.1: Product dimensions for placement reference. The toaster measures approximately 11.22 inches deep, 18.5 inches wide, and 24 inches high.
3.3 Initial Preheating
IMPORTANT: Before first use, preheat the toaster for 30 minutes to burn off any manufacturing residues. Some smoke or odor may be present during this initial preheating; this is normal.
4. Operating Instructions
4.1 Controls Overview

Image 4.1: The control panel features a thermostat dial, heater indicator, and power switch. It also highlights the built-in temperature probe and over-temperature protection.
- Thermostat Dial: Adjusts the temperature between 50°C–300°C (122°F–572°F).
- Heater Indicator: Illuminates when heating elements are active.
- Power Switch: Turns the appliance on and off.
4.2 Adjusting Bun Thickness
The toaster allows for adjustable bun thickness from 12.2mm to 22.6mm. Use the adjustment knobs located on the side of the unit to set the desired thickness. Refer to the markings next to the knobs for guidance.

Image 4.2: Detailed view of the bun thickness adjustment mechanism, illustrating various thickness settings from 12.2mm to 22.6mm.
4.3 Toasting Process
- Ensure the toaster is plugged into a grounded 110V outlet.
- Turn on the power switch.
- Set the desired temperature using the thermostat dial. Allow the unit to reach the set temperature.
- Adjust the bun thickness using the side knobs to match your product.
- Place buns or bread slices into the top loading slots. The toaster features dual channels for high output.
- The conveyor system will automatically pull the items through the heating elements. Each baking cycle runs for approximately 20 seconds at a fixed speed.
- Toasted items will automatically slide down to the tilted exit tray.
- For extra crispiness, repeat the cycle as needed.

Image 4.3: An internal diagram illustrating the dual channels, five heating elements, and the 20-second auto-toast cycle, capable of toasting up to 1400 slices per hour.
5. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your toaster.
5.1 Cleaning
- Always unplug the toaster and allow it to cool completely before cleaning.
- Wipe the exterior surfaces with a damp cloth and mild detergent. Do not use abrasive cleaners or scouring pads, as they can damage the stainless steel finish.
- Remove and empty the crumb tray regularly. Wash the crumb tray with warm, soapy water, rinse, and dry thoroughly before reinserting.
- For internal cleaning, ensure the unit is unplugged and cool. Use a soft brush or cloth to gently remove any accumulated crumbs or debris from the conveyor belt and heating element areas.
- Do not spray water directly onto the appliance.
5.2 Storage
When not in use for extended periods, ensure the toaster is clean and dry. Store it in a cool, dry place away from direct sunlight and moisture.
6. Troubleshooting
If you encounter issues with your PYY Commercial Vertical Contact Toaster, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Toaster does not turn on. | No power supply. | Check if the power cord is securely plugged into a working 110V outlet. Check circuit breaker. |
| Buns are not toasting evenly or sufficiently. | Incorrect temperature setting; insufficient preheating; bun thickness not adjusted correctly. | Increase thermostat setting. Ensure unit is preheated for at least 30 minutes. Adjust bun thickness knobs. Repeat cycle for extra crispiness. |
| Smoke or unusual odor during operation (after initial preheat). | Food debris inside the toaster. | Unplug and allow to cool. Clean the interior and crumb tray thoroughly. |
| Conveyor belt not moving. | Obstruction; motor issue. | Unplug and check for any lodged items. If the problem persists, contact customer support. |
If the problem persists after attempting these solutions, please contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | PYYHBJSHM111SSUS |
| Brand | PYY |
| Material | Stainless Steel |
| Product Dimensions (D x W x H) | 11.22" x 18.5" x 24" |
| Wattage | 2000W |
| Voltage | 110V |
| Temperature Control Range | 50°C–300°C (122°F–572°F) |
| Output Capacity | Up to 1400 slices/hour |
| Baking Cycle Speed | Fixed 20 seconds per cycle |
| Adjustable Bun Thickness | 12.2mm to 22.6mm |
| Item Weight | 57.7 lbs |
8. Warranty and Support
The PYY Commercial Vertical Contact Toaster comes with a one-year coverage from the date of purchase. This warranty covers manufacturing defects under normal use conditions.
For technical support, warranty claims, or any issues not covered in this manual, please contact PYY customer service. Our professional one-on-one technical support team is available to assist you.
Please have your model number (PYYHBJSHM111SSUS) and proof of purchase ready when contacting support.
