1. Introduction
Thank you for choosing the HOCANFLO 500W Macerating Upflush Toilet System. This manual provides essential information for the safe installation, operation, and maintenance of your new toilet system. Please read it thoroughly before installation and keep it for future reference.
This system is designed to allow the installation of a bathroom, laundry, or kitchen sink in locations where traditional gravity drainage is not feasible, such as basements or extensions. It features a powerful 500W macerator pump with 4 inlets and 1 outlet, capable of pumping effluent vertically up to 22.9 feet and horizontally up to 229 feet.
Image 1.1: The HOCANFLO Macerating Upflush Toilet System, showing the toilet bowl, tank, and the external macerator pump connected to the drainage pipe.
2. Safety Information
- Always disconnect power before performing any maintenance or service.
- Installation must comply with all local plumbing and electrical codes.
- Ensure proper grounding for the electrical connection.
- Do not dispose of foreign objects (e.g., sanitary products, wet wipes, excessive paper, chemicals, oils, solvents) into the toilet, as this can damage the macerator pump.
- Keep children away from the unit during operation and maintenance.
- If the unit malfunctions, turn off the power and consult the troubleshooting section or contact customer support.
3. Package Contents
Verify that all components are present before beginning installation:
- One-Piece Toilet Bowl
- Toilet Tank
- 500W Macerator Pump
- Connecting Pipe (between toilet and pump)
- Inlet Plugs (for unused inlets)
- Installation Hardware
- Instruction Manual
4. Specifications
| Feature | Specification |
|---|---|
| Brand | HOCANFLO |
| Model Number | HO WC500-JLF |
| Power | 500W |
| Product Dimensions | 19.6"D x 14.9"W x 29.1"H |
| Material | ABS, Ceramic, Stainless Steel |
| Item Weight | 80 Pounds |
| Installation Type | Floor Mounted |
| Vertical Pumping Height | Up to 22.9 feet |
| Horizontal Pumping Distance | Up to 229 feet |
| Water Flush Volume | 1.6 GPF (Gallons Per Flush) |
| Inlets | 4 (for toilet, sink, shower, laundry) |
| Outlet | 1 |
Image 4.1: Detailed dimensions of the HOCANFLO one-piece toilet system, including height, width, and depth measurements for the bowl and tank.
5. Installation Guide
It is recommended to watch the installation video (if available from the manufacturer) before starting the installation process. Professional plumbing and electrical assistance may be required.
5.1 Macerator Pump Connections
The macerator pump features 4 inlets and 1 outlet. This allows for connection to multiple fixtures:
- Toilet Inlet: Connects directly to the toilet bowl.
- Sink Inlet: For wastewater from a bathroom or kitchen sink.
- Shower Inlet: For wastewater from a shower or bathtub.
- Spare Water Inlet: Can be used for an additional fixture like a washing machine or another sink.
Use the provided plugs to seal any unused inlets.
Image 5.1: An exploded view of the macerator pump, highlighting the emergency switch, activated carbon placement, non-return elbow, multi-size sewage outlet, spare water inlet, sink inlet, toilet inlet, and shower inlet.
5.2 Toilet and Pump Placement
The system offers flexible installation. The macerator pump can be installed directly behind the toilet or concealed behind a wall for a cleaner aesthetic.
Image 5.2: A visual comparison illustrating the space-saving and seamless design of the HOCANFLO macerating toilet system compared to a traditional toilet with external plumbing.
5.3 Water Supply Connection
Connect the water supply line to the toilet tank. The toilet features a 7/8" water inlet connection on the tank and a 1/2" connection for the fill valve.
Image 5.3: Detail of the water inlet connections on the toilet, indicating the 7/8-inch tank connection and the 1/2-inch fill valve connection.
6. Operating Instructions
6.1 Flushing the Toilet
The HOCANFLO toilet system features a dual-flush mechanism for water conservation:
- Half Flush: Uses 0.8 GPF for liquid waste.
- Full Flush: Uses 1.28 GPF for solid waste.
Press the appropriate button on the top of the tank to activate the desired flush.
Image 6.1: A visual representation of the toilet bowl during flushing, with an inset showing the dual flush buttons for 0.8 GPF (half flush) and 1.28 GPF (full flush).
6.2 Soft-Close Seat
The toilet is equipped with a soft-close seat mechanism. This feature allows the seat and lid to close slowly and quietly, preventing slamming and reducing wear.
Image 6.2: A close-up view of the toilet seat slowly lowering, indicated by an arrow, demonstrating the soft-close feature for quiet operation.
6.3 Quick-Release Seat
For easy cleaning and maintenance, the toilet seat features a quick-release design. Simply press the release buttons or tabs near the hinges to detach the seat from the bowl.
Image 6.3: A close-up of the toilet seat hinges with arrows indicating the upward movement for quick release, facilitating easy removal for cleaning.
7. Maintenance and Cleaning
7.1 General Cleaning
The toilet features a seamless design and full ceramic glaze, making it easy to clean. Use mild, non-abrasive cleaners and a soft cloth or sponge. Avoid harsh chemicals that could damage the finish or internal components.
7.2 Macerator Pump Maintenance
The macerator pump is designed with a stainless steel non-clog blade to prevent blockages. Regular flushing with water is usually sufficient. If a blockage occurs, refer to the troubleshooting section.
Image 7.1: A detailed view of the macerator pump's internal mechanism, highlighting the stainless steel non-clog blade designed for efficient waste processing.
7.3 Winterization (for cold climates)
The toilet tank is designed without standing water to prevent freezing or cracking during extremely cold weather. However, if the system is installed in an unheated area, it is advisable to drain the system completely if it will be unused for extended periods during freezing temperatures.
Image 7.2: A composite image illustrating the tankless design for freeze protection, the 360-degree circular flushing hole for comprehensive cleaning, and the powerful S-type siphon jet tube for accelerated sewage discharge.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power, clogged impeller, faulty switch | Check power supply. Disconnect power and inspect impeller for obstructions. Contact support if switch is faulty. |
| Pump runs continuously | Float switch stuck, continuous water inflow | Check float switch for obstructions. Ensure no continuous water source is feeding into the pump. |
| Poor flushing performance | Low water pressure, partial blockage in toilet or pump | Check water supply pressure. Inspect toilet bowl and pump for partial blockages (after disconnecting power). |
| Unpleasant odors | Ventilation issue, activated carbon needs replacement, debris in pump | Ensure proper ventilation. Check and replace activated carbon if present. Clean pump (after disconnecting power). |
For issues not listed here or if solutions do not resolve the problem, please contact HOCANFLO customer support.
9. Warranty and Customer Support
HOCANFLO provides the following warranty for this product:
- 1-Year Manufacturer Warranty: For replacement of defective parts.
- 2-Year Manufacturer Warranty: For repair of the unit.
If you have any questions regarding the package contents, installation, operation, or require assistance, please contact HOCANFLO customer support directly. We aim to resolve issues within 24 hours.
Contact Information: Please refer to the contact details provided with your purchase or visit the official HOCANFLO website.