Invengo MeowServe S20 (PTM-201)

Invengo MeowServe S20 Automatic Pet Feeder

User Manual

Model: PTM-201

Introduction

The Invengo MeowServe S20 Automatic Pet Feeder is designed to provide convenient and reliable feeding for your cats and small dogs. Featuring smart app control, dual-band Wi-Fi connectivity, and a large 5L capacity, this feeder ensures your pet receives timely and measured meals, promoting a healthy feeding routine. Its hygienic design with a stainless steel bowl and patented anti-jam mechanism offers peace of mind for pet owners.

Key Features:

Safety Information

Please read all instructions carefully before using the feeder. Keep this manual for future reference.

Package Contents

Verify that all items are present in the package:

Product Overview

Familiarize yourself with the components of your Invengo MeowServe S20 feeder.

Invengo MeowServe S20 Automatic Pet Feeder with a kitten and a smartphone showing the app interface.

Figure 1: The Invengo MeowServe S20 Automatic Pet Feeder, showcasing its design, the stainless steel bowl, and the accompanying mobile application interface for remote control. A small kitten is visible next to the feeder.

Close-up of the Invengo MeowServe S20 feeder showing a cat attempting to open the secure lock lid.

Figure 2: Illustration of the feeder's secure lock design, demonstrating how the lid remains closed even when a cat attempts to access the food hopper.

Transparent view of the Invengo MeowServe S20 feeder showing the internal patented dispensing mechanism.

Figure 3: A transparent depiction of the feeder's internal structure, highlighting the patented dispensing mechanism designed for smooth and consistent food delivery.

Diagram of the feeder's control panel with labels for Signal Connectivity, Lock & Unlock, Touchscreen Interface, Battery Level Indicator, Food Jam Alert, and Cleaning Function.

Figure 4: Detailed view of the feeder's touchscreen interface, indicating the various icons and their functions, including Wi-Fi signal, lock status, food jam alerts, and battery level.

Setup Guide

  1. Unpack the Feeder: Carefully remove all components from the packaging. Ensure no parts are missing or damaged.
  2. Assemble the Bowl: Place the stainless steel food bowl into the designated slot at the front of the feeder base.
  3. Power Connection:
    • Connect the power adapter to the feeder's power port and plug it into a wall outlet.
    • For battery backup, open the battery compartment at the bottom of the feeder and insert three D-cell batteries (not included). This ensures continuous operation during power outages.
  4. Download the App: Scan the QR code in the manual (or search "Invengo SmartCare" in your app store) to download the mobile application.
  5. Connect to Wi-Fi:
    • Open the Invengo SmartCare app and follow the on-screen instructions to add your device.
    • Ensure your phone is connected to a 2.4GHz or 5GHz Wi-Fi network. The feeder supports dual-band connectivity for stable pairing.
    • The app will guide you through the pairing process, which typically involves resetting the feeder's Wi-Fi and entering your network credentials.
  6. Fill the Food Hopper:
    • Unlock and remove the top lid of the feeder.
    • Pour dry pet food into the 5L capacity hopper. Ensure kibble size is between 2-10mm to prevent jams.
    • Securely close the lid, ensuring it locks into place to maintain food freshness and prevent spills.

Operating Instructions

Control your pet's feeding schedule and portions using the mobile app or the feeder's manual controls.

Using the Mobile App

Invengo MeowServe S20 feeder with a smartphone displaying the app interface, indicating 2.4GHz & 5GHz Wi-Fi and Bluetooth connectivity.

Figure 5: The feeder's app control capabilities, highlighting its dual-band Wi-Fi and Bluetooth connectivity for remote management.

Manual Controls (Touchscreen Interface)

The feeder also features a touchscreen interface for basic operations:

Maintenance

Regular cleaning and proper care will ensure the longevity and optimal performance of your feeder.

Cleaning the Feeder

Disassembled parts of the Invengo MeowServe S20 feeder being cleaned under running water, including the food hopper, dispensing mechanism, and stainless steel bowl.

Figure 7: Illustration of the quick and easy cleaning process for the feeder, showing removable parts being washed.

  1. Disassembly: Unplug the feeder. Remove the food hopper, stainless steel bowl, and any other removable parts as indicated in the product diagram.
  2. Washing: Wash the stainless steel bowl and the BPA-free ABS plastic components (food hopper, dispensing chute) with mild soap and water. Rinse thoroughly.
  3. Drying: Ensure all parts are completely dry before reassembling to prevent moisture from affecting the food or electronics.
  4. Main Unit: Wipe the main unit with a soft, damp cloth. Do not submerge the main unit in water.
  5. Reassembly: Reassemble all parts securely.

Food Freshness and Storage

Troubleshooting

If you encounter issues with your Invengo MeowServe S20 feeder, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Feeder not dispensing food.Food hopper empty; food jam; dispensing mechanism blocked; power issue.Refill food. Check for kibble jams and clear them. Ensure kibble size is 2-10mm. Verify power connection and battery status.
App cannot connect to feeder.Incorrect Wi-Fi password; feeder out of Wi-Fi range; router issues; incorrect Wi-Fi band.Ensure correct Wi-Fi password. Move feeder closer to router. Restart router. Confirm feeder is connected to a 2.4GHz or 5GHz network. Reset feeder Wi-Fi and re-pair.
Food jam alert on display.Kibble too large; foreign object in chute; excessive moisture causing clumping.Clear the dispensing chute. Use recommended kibble size (2-10mm). Ensure food is dry.
Feeder loses power.Power adapter unplugged; power outage; batteries depleted.Check power adapter connection. If power outage, ensure D-cell batteries are installed and charged. Replace batteries if needed.
Lid not closing securely.Obstruction; misaligned.Check for any food particles or debris preventing the lid from closing. Ensure the lid is correctly aligned before pressing down to lock.

If the problem persists after attempting these solutions, please contact Invengo customer support for further assistance.

Specifications

FeatureDetail
Model NameMeowServe S20
Item Model NumberPTM-201
BrandInvengo
Capacity5 Liters
Dimensions (LxWxH)8.4 x 7.7 x 14.5 inches
Item Weight4.42 pounds
MaterialAcrylonitrile Butadiene Styrene (ABS), SUS 304 Stainless Steel
ColorWhite
ConnectivityDual-Band Wi-Fi (2.4GHz & 5GHz), Bluetooth
Power SupplyAC Adapter (Input: DC 5V=1A), 3 x D-cell batteries (backup, not included)
Recommended Kibble Size2-10mm
Target SpeciesCat, Small Dogs

Warranty and Support

Invengo products are manufactured to high-quality standards and are backed by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Invengo website.

For technical support, troubleshooting assistance, or any inquiries regarding your Invengo MeowServe S20 Automatic Pet Feeder, please contact Invengo customer service:

Please have your model number (PTM-201) and purchase information ready when contacting support.

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