AVerMedia StreamLine MINI+ GC311G2 Instruction Manual

1. Introduction

The AVerMedia StreamLine MINI+ GC311G2 is a compact and powerful capture card designed for seamless high-refresh game streaming and video recording. It enables users to capture and stream content from various sources, including game consoles, PCs, and cameras, with ultra-low latency and high-quality output. This manual provides comprehensive instructions for setting up, operating, and maintaining your StreamLine MINI+ GC311G2 to ensure optimal performance.

2. What's in the Box

Please verify that all items are present and in good condition upon unboxing:

• StreamLine MINI+ (GC311G2) Capture Card
• Type C to Type A Cable
• Quick Start Guide

Image: The AVerMedia StreamLine MINI+ GC311G2 capture card shown with its included USB Type-C to Type-A cable.

3. Product Overview

The StreamLine MINI+ GC311G2 is designed for ease of use and high performance. Familiarize yourself with its components and features.

3.1 Key Features

• Seamless High-Refresh Game Streaming: Supports 4K60 HDR passthrough and up to 1440p144/1080p240, while recording in smooth 1080p60.
• Plug & Play USB Capture Card: No drivers needed for easy setup. Compatible with AVerMedia Streaming Center, OBS, CameraFi, Camo Studio, and more.
• 4K60 HDR Pass-Through with Ultra-Low Latency: Play in stunning 4K while streaming in 1080p with near-instant response and zero-lag.
• Flexible Format Options: Choose from NV12, YUY2, and MJPEG to match your workflow.
• Ultra-Wide Support: Supports 3440x1440 and 2560x1080 ultra-wide resolutions.
• Multi-Platform Streaming: Go live on YouTube, Twitch, Facebook, and more, all at once with AVerMedia Streaming Center.

3.2 Device Layout and Ports

Image: Diagram illustrating the HDMI IN, HDMI OUT, and USB 3 ports on the StreamLine MINI+ GC311G2, along with typical device connections.

• HDMI IN: Connects to your game console (PS5, Xbox, Switch 2), PC, phone, tablet, or camera for video input.
• HDMI OUT: Connects to your monitor or TV for passthrough display.
• USB 3 (Type-C): Connects to your PC, laptop, or iPad for streaming and power.

4. Setup Guide

Follow these steps to set up your AVerMedia StreamLine MINI+ GC311G2.

4.1 Hardware Connection

1. Connect your gaming console (e.g., PS5, Xbox, Nintendo Switch 2) or other video source to the HDMI IN port on the StreamLine MINI+ using an HDMI cable.
2. Connect your display (monitor or TV) to the HDMI OUT port on the StreamLine MINI+ using another HDMI cable. This allows you to play your game with zero latency while capturing.
3. Connect the included USB Type-C to Type-A cable from the USB 3 (Type-C) port on the StreamLine MINI+ to an available USB 3.0 port on your PC, laptop, or compatible iPad. Ensure you use a USB 3.0 port for optimal performance and to avoid input lag.

Image: A typical setup demonstrating the connection of a PlayStation 5 to the capture card, with output to a monitor and a laptop for capture.

4.2 Software Installation and Configuration

The StreamLine MINI+ GC311G2 is designed for plug-and-play functionality, often requiring no specific drivers. However, for full functionality and advanced settings, using compatible software is recommended.

• AVerMedia Streaming Center: For a beginner-friendly experience and multi-platform streaming, download and install the AVerMedia Streaming Center from the official AVerMedia website. Follow the on-screen instructions for a simple 3-step setup to go live on YouTube, Twitch, Facebook, and more.
• OBS Studio: For advanced users, the StreamLine MINI+ is fully compatible with OBS Studio.
  1. Open OBS Studio.
  2. In the 'Sources' section, click the '+' icon and select 'Video Capture Device'.
  3. Choose your StreamLine MINI+ (GC311G2) from the device list.
  4. Configure video resolution, FPS, and audio settings as needed. Ensure audio is set to 'Monitor and Output' if you wish to hear the game audio through your PC.
• Other Software: The device also works with CameraFi, Camo Studio, and other third-party streaming and recording applications.

Image: Visual representation of the ultra-low latency performance, showing minimal delay between the source and captured video.

5. Operation

Once set up, operating your StreamLine MINI+ GC311G2 is straightforward.

5.1 Starting a Stream or Recording

• Ensure all cables are securely connected and your source device (console, PC) is powered on and outputting video.
• Launch your chosen streaming/recording software (e.g., AVerMedia Streaming Center, OBS Studio).
• Verify that the StreamLine MINI+ GC311G2 is recognized as a video input device within the software.
• Adjust your desired resolution, frame rate, and audio settings within the software. The device supports 1080p60 video recording and 4K60 HDR passthrough.
• Click the 'Start Streaming' or 'Start Recording' button in your software.

5.2 Optimizing Performance

• USB 3.0 Port: Always use a USB 3.0 (or higher) port on your computer for the capture card. Using a USB 2.0 port may result in noticeable input lag and lower quality capture.
• System Resources: Ensure your computer meets the recommended system requirements for streaming/recording, especially for higher resolutions and frame rates. Close unnecessary applications to free up CPU and GPU resources.
• Video Formats: Experiment with NV12, YUY2, and MJPEG video formats within your software to find the best balance of quality and performance for your specific setup.
• Audio Mixing: Utilize your software's audio mixer to balance game audio, microphone input, and other sound sources for a professional output.

6. Maintenance

Proper care and maintenance will extend the lifespan of your StreamLine MINI+ GC311G2.

• Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using liquid cleaners or abrasive materials.
• Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures when not in use.
• Handling: Handle the device with care. Avoid dropping it or exposing it to excessive force.
• Cable Management: Ensure cables are not kinked or strained, which can lead to damage over time.

7. Troubleshooting

If you encounter issues with your StreamLine MINI+ GC311G2, refer to the following common solutions.

7.1 No Video Signal

• Check Connections: Ensure all HDMI and USB cables are securely connected to the correct ports on the capture card, source device, and computer/display.
• Source Output: Verify that your source device (console, PC) is powered on and outputting video correctly to your display. Try connecting the source directly to the display to confirm it's working.
• Software Recognition: Confirm that the capture card is recognized in your streaming/recording software (e.g., OBS Studio, AVerMedia Streaming Center). If not, try restarting the software or your computer.
• Resolution/Refresh Rate: Some older displays or software may not support certain resolutions or refresh rates. Try lowering the output resolution from your source device or within your capture software.

7.2 No Audio

• Audio Settings in Software: In your streaming/recording software, ensure the audio input for the capture card is correctly configured and not muted. For OBS, set the audio monitoring to "Monitor and Output".
• System Audio: Check your computer's sound settings to ensure the correct playback device is selected and volume levels are adequate.
• Source Audio: Verify that your source device is outputting audio via HDMI.

7.3 Lag or Stuttering Video

• USB Port: Ensure the capture card is connected to a USB 3.0 (or higher) port on your computer. USB 2.0 ports have insufficient bandwidth for high-resolution/frame rate capture.
• System Performance: Close any unnecessary applications running in the background. Ensure your computer's CPU and GPU are not overloaded.
• Software Settings: Reduce the capture resolution or frame rate in your software. Try different video formats (NV12, YUY2, MJPEG) to see if one performs better.
• Cable Quality: Use high-quality HDMI cables, especially for 4K signals.

8. Specifications

9. Warranty & Support

AVerMedia products are designed for reliability and performance. For detailed warranty information, please refer to the warranty card included with your product or visit the official AVerMedia website.

For technical support, driver downloads, and frequently asked questions, please visit the AVerMedia support page. You can typically find support resources by searching for your product model (GC311G2) on their website.

Manufacturer: AVerMedia

Website: www.avermedia.com