EPLO EP-E18MAX

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EPLO Smart Toilet Bidet User Manual

Model: EP-E18MAX

E18MAX●1000G MaP/Auto Open

1. Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your EPLO Smart Toilet Bidet, Model EP-E18MAX. Please read this manual thoroughly before installation and use, and retain it for future reference.

EPLO Smart Toilet Bidet, front view.

Figure 1: Front view of the EPLO Smart Toilet Bidet.

2. Key Features

The EPLO Smart Toilet Bidet EP-E18MAX integrates advanced technology for enhanced hygiene and comfort. Key features include:

  • Touch-Free Operation: Automatic lid opening upon approach and closing after use, foot control for flush and seat/lid operation, and an exclusive Men's Auto Urinal Flush.
  • Powerful Flushing System: An in-tank pump flushing system with a 1000G MaP certified score, ensuring effective waste removal even with low water pressure. Includes a blackout flush feature.
  • Enhanced Hygiene: Automatic deodorizing function and a mobile warm air dryer with adjustable speed, temperature, and position to reduce reliance on toilet paper.
  • Superior Comfort: ADA-compliant 17.4-inch seat height, a heated seat with adjustable temperature, a soft night light for visibility, and instant warm water for bidet functions.
  • Water and Power Efficiency: Dual flush system (1.6 GPF full flush / 1.1 GPF half flush) and an ECO mode to minimize standby energy consumption.
  • Customized Cleansing: Front, rear, and oscillating wash options with adjustable water temperature, pressure, and spray position. The bidet wand is self-cleaning and detachable.
Illustration of unique features: moving dryer, men's auto urinal flush, and power-off flush capability.

Figure 2: Overview of unique feature upgrades including moving dryer, men's auto urinal flush, and power-off flush.

3. Setup and Installation

The EPLO Smart Toilet Bidet is designed for floor-mounted installation. Professional installation is recommended due to electrical and plumbing requirements.

3.1. Included Components

Verify that all components are present before beginning installation:

  • Main Unit (Smart Toilet Bidet)
  • Remote Control
  • Sealing Flange
  • Installation Cardboard
  • User Manual (this document)
  • Angle Valve
  • Mounting Accessory Kit

3.2. Dimensions and Rough-in

Ensure your bathroom space and plumbing are compatible with the toilet's dimensions.

  • Product Dimensions: 27.28"D x 16.65"W x 20.75"H
  • Rough-in: 12 inches
Diagram showing the dimensions of the EPLO Smart Toilet Bidet, including depth, width, height, and 12-inch rough-in.

Figure 3: Product dimensions and 12-inch rough-in measurement.

3.3. Electrical and Plumbing Considerations

An electrical outlet must be available near the installation site. For water connections, ensure the existing water connection is at least 8 inches from the centerline to accommodate the supplied filter valve. If your water supply has sediment, regular filter cleaning may be necessary.

4. Operating Instructions

The EPLO Smart Toilet Bidet offers various automatic and manual functions for a personalized experience.

4.1. Automatic Functions

  • Auto Open/Close: The lid automatically opens when you approach the toilet and closes after you leave.
  • Men's Auto Urinal Flush: A dedicated automatic flush for men, activated by proximity.
  • Foot Sensor: Tap your foot near the sensor to open/close the seat or activate a flush.
  • Off-Seat Auto Flush: The toilet flushes automatically after you stand up.
  • Pre-wetting: The bowl is pre-wetted upon sensing presence to aid in cleanliness.
Diagram illustrating the automatic lid opening upon approach, closing upon departure, foot sensor for seat control, and men's auto urinal flush.

Figure 4: Automatic lid, seat, and flush operations.

Overhead view showing the pre-wetting function activated by a sensor.

Figure 5: Pre-wetting function in action.

4.2. Flushing Options

The toilet offers multiple ways to flush:

  • Remote Control Flush: Use the provided remote to activate a full or half flush.
  • Wall Sticked Button Flush: A convenient button located on the wall for flushing.
  • Knob Flush: A manual knob for flushing, also serving as a power outage flush.
  • Dual Flush System: Choose between a 1.6 GPF (full) or 1.1 GPF (half) flush for water conservation.
  • Blackout Flush: Ensures flushing capability even during power interruptions.
Overhead view illustrating various flush activation methods: wall-sticked button, remote control, knob, power-off battery, men's auto urinal flush, off-seat auto flush, and foot sensor flush.

Figure 6: Multiple flush activation methods.

Infographic detailing the 1000G MaP flush performance score and the internal pump-assisted flushing system.

Figure 7: 1000G MaP flush performance and internal pump system.

4.3. Bidet Functions

Experience personalized cleansing with the bidet features:

  • Wash Options: Choose from Front Wash, Rear Wash, or Oscillating Wash.
  • Adjustable Settings: Customize water temperature, pressure (3 gears), and spray position.
  • Hygienic Wand: The arc-shape spray wand is designed to avoid contact with waste, is self-cleaning before and after each use, and is detachable for thorough cleaning.
Close-up of the arc-shape spray wand demonstrating self-cleaning, hip wash, feminine wash, and pulsating wash functions.

Figure 8: Arc-shape spray wand with various wash modes.

Diagram showing the internal water heating system for the bidet function with adjustable temperature settings.

Figure 9: Adjustable water temperature for bidet functions.

4.4. Drying Function

The mobile warm air dryer provides efficient drying:

  • Adjustable Settings: Control air speed (Low, Medium, High), temperature (OFF, 90°F, 93°F, 96°F, 99°F), and position (1st to 6th gear).
Diagram showing adjustable speed, temperature, and position settings for the warm air dryer.

Figure 10: Adjustable settings for the warm air dryer.

4.5. Comfort Features

  • Heated Seat: Enjoy a warm seat with adjustable temperature settings (OFF, 86°F, 90°F, 93°F, 96°F, 99°F).
  • Night Light: A soft night light illuminates the bowl for nighttime safety and convenience.
  • ADA Comfort Height: The 17.4-inch seat height provides comfort and ease of use, especially for seniors and individuals with limited mobility.
Overhead view highlighting user-friendly features such as the heated seat, warm moving dryer, nightlight, and remote control.

Figure 11: Heated seat, moving dryer, nightlight, and remote control.

Comparison image showing the ADA-compliant 17.4-inch seat height of the EPLO E18MAX versus a standard 15-inch toilet.

Figure 12: ADA-compliant comfort height comparison.

4.6. Remote Control and ECO Mode

The remote control allows easy adjustment of all settings. The ECO mode can be activated to reduce standby energy consumption, contributing to lower electricity expenses and environmental protection.

Close-up of the toilet's display showing Fahrenheit/Celsius switch, temperature value, seat temperature indicator, and ECO energy-saving mode.

Figure 13: Display showing temperature and energy-saving features.

5. Maintenance

Regular maintenance ensures optimal performance and longevity of your smart toilet bidet.

5.1. Cleaning the Bidet Wand

The bidet wand features a self-cleaning function. For additional cleaning, the wand is detachable. Refer to the detailed instructions in the full user manual for removal and cleaning procedures.

5.2. Auto Deodorizing

The integrated auto deodorizing function helps maintain a fresh environment by neutralizing odors.

Diagram illustrating the internal auto deodorizing function.

Figure 14: Internal auto deodorizing system.

5.3. Filter Maintenance

The internal water lines are equipped with two small filters to prevent impurities from clogging the pump. If your water supply contains sediment, these filters may become clogged, affecting flushing performance. To clean the filters:

  1. Turn off the water supply to the toilet.
  2. Carefully disassemble the relevant sections of the toilet to access the filters. (Refer to the detailed diagrams in the complete user manual or contact customer support for guidance).
  3. Remove and clean the filters under running water.
  4. Reassemble the components, ensuring all connections are secure.

6. Troubleshooting

This section addresses common issues you might encounter with your EPLO Smart Toilet Bidet.

6.1. Flushing Issues

  • No Flush or Weak Flush: Check if the water supply is fully open. If your water has sediment, the internal filters might be clogged. Refer to Section 5.3 for filter cleaning instructions.
  • Automatic Flush Not Working: Ensure the foot sensor is clean and unobstructed. Verify that the auto-flush feature is enabled via the remote control (long-press the full-flush button until it beeps).

6.2. Bidet or Dryer Malfunctions

  • No Water/Air from Wand: Check water supply. Ensure the bidet/dryer function is activated on the remote and settings are correctly adjusted.
  • Incorrect Water/Air Temperature: Adjust temperature settings using the remote control. Allow a moment for the water/air to reach the desired temperature.

6.3. Lid/Seat Automation Issues

  • Lid/Seat Not Opening/Closing Automatically: Ensure the proximity sensor is clean and unobstructed. Verify that the auto open/close feature is enabled.

For persistent issues not covered in this section, please contact EPLO customer support.

7. Specifications

FeatureSpecification
Model NumberEP-E18MAX
ColorE18MAX●1000G MaP/Auto Open
Product Dimensions27.28"D x 16.65"W x 20.75"H
MaterialCeramic
Installation TypeFloor Mounted
ShapeOval
Seat Material TypePolypropylene (PP)
Item Weight100.8 pounds
Batteries Required?Yes (for remote control)
Date First AvailableJuly 7, 2021

8. Warranty and Support

For warranty information, please refer to the documentation included with your purchase or visit the official EPLO website. EPLO provides customer support for product inquiries, installation assistance, and troubleshooting. Contact information can typically be found on the EPLO brand store or in your product packaging.

You can visit the EPLO Store for more information and support resources.

© 2025 EPLO. All rights reserved.

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