Novodesk Portable Thermal Printer AZ5005 User Manual

1. Product Overview

The Novodesk Portable Thermal Printer AZ5005 is a compact, inkless printer designed for on-the-go document printing. It utilizes thermal technology to produce black and white prints without the need for ink cartridges or toner. This manual provides instructions for setup, operation, and maintenance of your printer.

Image: The Novodesk Portable Thermal Printer AZ5005, showcasing its compact design alongside printed documents and a smartphone displaying the 'PrintyBunny' app interface.

2. Package Contents

Upon unboxing, please verify that all items listed below are included in your package:

• 1 x Novodesk Portable Thermal Printer AZ5005
• 3 x A4 Thermal Roll Paper
• 1 x USB-C Cable
• 1 x User Manual (this document)

Image: A visual representation of the package contents, showing the printer, three rolls of A4 thermal paper, a USB-C cable, and the user manual.

3. Setup Guide

3.1 Initial Charging

Before first use, fully charge the printer using the provided USB-C cable. The built-in 2600mAh battery supports up to 200 sheets per full charge and recharges in under 2 hours.

Image: An internal view of the printer highlighting the 2600mAh battery and USB-C charging port, indicating its fast-charging capability.

3.2 Loading Thermal Paper

1. Press the switches on both sides at the bottom of the printer to open the paper cover.
2. Slide the paper rack to adjust it to the correct size position for your paper.
3. Load the 8.5" x 11" (US Letter) thermal paper roll. Ensure the printing surface faces upward. Incorrect orientation will result in no print output.
4. Close the paper cover securely.
5. Pull the paper out slightly from the paper exit slot.

Image: A step-by-step visual guide demonstrating the process of loading thermal paper into the printer, emphasizing correct paper orientation.

3.3 Mobile Device Connection (Bluetooth)

Once connected via Bluetooth to the "PrintyBunny" app:

• Download the "PrintyBunny" app from the App Store (iOS) or Google Play Store (Android).
• Press and hold the power button on the printer for 3 seconds to turn it on. The LED indicator will illuminate.
• Enable Bluetooth on your mobile device.
• Open the "PrintyBunny" app, select your printer model AZ5005, and tap "Disconnected" to pair and connect your printer to the app.

Image: A visual guide detailing the process of downloading the 'PrintyBunny' app and connecting the printer via Bluetooth on a smartphone.

3.4 Computer Connection (USB) and Driver Installation

For Windows and macOS devices, connect the printer via USB-C cable and install the necessary driver.

1. Turn on the printer.
2. Connect the printer to your PC (Windows/Mac) using the provided USB-C cable.
3. Download the driver from the manufacturer's official website: https://a4print.delicloud.com. Search for "ES331" on the website, then locate and download the AZ5005 driver at the bottom of the ES331 page.
4. Install the driver. If automatic recognition fails, choose custom installation, select printer model AZ5005, and port USB001.

Image: A detailed guide on how to download and install the printer driver for computer connectivity, including the website address for driver download.

4. Operating Instructions

4.1 Printing from Mobile Devices

Once connected via Bluetooth to the "PrintyBunny" app:

• Select the document or image you wish to print within the app.
• Adjust print settings such as density or page range if available.
• Tap "Print Now" to initiate printing.

4.2 Printing from Computers

After installing the driver and connecting via USB:

• Open the document or image on your computer.
• Select "Print" from your application's menu.
• Choose "Novodesk AZ5005" as your printer.
• Adjust print preferences as needed and click "Print".

4.3 Paper Compatibility

The printer supports thermal paper widths from 2 inches to 8.5 inches, including US Letter, A4, A5, 4-inch, 3-inch, and 2-inch sizes. For optimal results, use Novodesk thermal paper. Note that the printer is not compatible with label paper or regular copy paper.

Image: A visual guide to the multiple thermal paper sizes and types supported by the printer, emphasizing the correct loading direction.

5. Maintenance

5.1 Cleaning the Printer

To ensure consistent print quality and prolong the life of your printer, regular cleaning is recommended:

• Turn off the printer and disconnect it from the power source.
• Open the paper cover.
• Gently wipe the print head with a soft, lint-free cloth dampened with isopropyl alcohol. Allow it to dry completely before closing the cover.
• Use a soft brush or compressed air to remove any paper dust or debris from the paper path.

5.2 Thermal Paper Storage

Store thermal paper in a cool, dry place away from direct sunlight, heat, and humidity to prevent degradation of the paper and ensure print longevity.

6. Troubleshooting

• Printer not turning on: Ensure the printer is fully charged. Connect it to a power source using the USB-C cable.
• No print output or blank pages: Verify that the thermal paper is loaded with the printing surface facing upward. Check if the paper is correctly aligned in the paper rack.
• Bluetooth connection issues:
  • Ensure Bluetooth is enabled on your mobile device.
  • Confirm that the printer is turned on and within range.
  • Restart both the printer and your mobile device.
  • In the "PrintyBunny" app, ensure you have selected the correct printer model (AZ5005) and tapped "Disconnected" to initiate pairing.
• USB connection issues (PC):
  • Ensure the USB-C cable is securely connected to both the printer and your computer.
  • Verify that the printer driver is correctly installed. If not, re-download and install it from https://a4print.delicloud.com.
  • Try a different USB port on your computer.
• Poor print quality:
  • Ensure you are using high-quality thermal paper.
  • Clean the print head as described in the Maintenance section.
  • Note that this printer produces black and white prints only.
• Unsupported devices/paper:
  • The printer supports iOS 12.0+, Android 6.0+, Windows, and macOS. Tablets and Chromebooks are NOT supported.
  • The printer is not compatible with label paper or tattoo stickers. Only thermal paper is supported.

7. Specifications

8. Warranty and Support

For any questions regarding the use of the Novodesk Portable Thermal Printer AZ5005, please contact us through the Amazon platform. Our support team is available to assist with any issues you may encounter.

Specific warranty details are not provided in this manual. Please refer to your purchase documentation or contact the seller directly for warranty information.