Avantree ATDG-C82

Avantree C82 Aura Auracast Transmitter User Manual

Model: ATDG-C82

1. Introduction

The Avantree C82 Aura is an advanced Auracast transmitter designed to broadcast audio to multiple Auracast-enabled hearing aids. Utilizing Qualcomm Bluetooth 5.4 technology, it provides stable, low-latency audio transmission for an enhanced listening experience. This manual provides detailed instructions for setting up, operating, and maintaining your C82 Aura transmitter.

Avantree C82 Aura Auracast Transmitter

Image: The Avantree C82 Aura Auracast Transmitter, a compact USB-C device with an orange indicator light.

2. Package Contents

Please verify that all items are present in your package:

3. Product Overview

The C82 Aura is a plug-and-play device designed for simplicity. It features a USB-C connector for direct connection to compatible devices and an indicator light for status updates.

Qualcomm Bluetooth 5.4 Chipset

Image: A close-up of the Qualcomm Bluetooth 5.4 chipset, highlighting the core technology of the C82 Aura for stable and clear audio.

Key Features:

4. Setup and Initial Use

  1. Connect the C82 Aura:

    Insert the C82 Aura USB-C adapter into a compatible USB-C port on your device (e.g., PC, Mac, tablet, phone). If your device only has USB-A ports, use the included USB-A to USB-C converter.

    Avantree C82 Aura Wide Compatibility

    Image: Diagram illustrating the wide compatibility of the C82 Aura with USB-C and USB-A devices, including the use of the USB-A converter.

  2. Power On:

    Once connected, the C82 Aura will power on automatically. The indicator light will flash, indicating it is ready for pairing.

  3. Pair with Auracast Hearing Aids:

    Ensure your Auracast-enabled hearing aids are in pairing mode. Refer to your hearing aid's manual for specific instructions on enabling Auracast pairing.

    On your compatible device (e.g., Samsung Galaxy S20+ or newer, or through your hearing aid's official app), search for available Auracast broadcasts. Select the "Avantree C82 Aura" broadcast.

    Auracast Enabled Hearing Aids Only

    Image: An elderly woman pointing towards three Auracast-enabled hearing aids and the C82 Aura, emphasizing that the device is exclusively for Auracast hearing aids.

  4. Audio Output Selection:

    On your computer or mobile device, ensure that the C82 Aura is selected as the audio output device.

5. Operation Modes

The C82 Aura supports both Private and Public Auracast modes.

Private or Public Mode for Auracast

Image: A diagram illustrating the Private and Public modes of the C82 Aura. Private mode requires a password for secure listening, while Public mode allows open sharing without a password.

5.1. Private Mode (Password Protected)

In Private Mode, a password is required for hearing aids to connect to the C82 Aura's broadcast. This ensures that only authorized users can access your audio stream, ideal for personal use or sensitive content.

5.2. Public Mode (No Password)

Public Mode allows any Auracast-enabled hearing aid or compatible listening device within range to connect to the audio broadcast without a password. This is suitable for shared listening environments where security is not a primary concern.

6. Compatibility

The Avantree C82 Aura is specifically designed for Auracast-enabled hearing aids. It is not compatible with classic Bluetooth headphones or LE Audio CIS earbuds (e.g., for gaming).

6.1. Compatible Hearing Aids

The following hearing aids are supported:

Important: Devices not listed above are not compatible.

Hearing Aids Support List

Image: A graphic detailing the specific models of Auracast hearing aids supported by the C82 Aura, with a warning about incompatible devices.

6.2. Compatible Source Devices

The C82 Aura connects to devices with USB-C audio output. This includes:

The included USB-A to USB-C converter ensures compatibility with older laptops, desktops, and PCs that only have USB-A ports.

7. Firmware Update

The C82 Aura's firmware is upgradable, allowing you to benefit from new features, wider compatibility, and performance improvements. Regularly check the official Avantree website for the latest firmware versions.

Firmware Upgradeable Feature

Image: A laptop screen showing a "Firmware update successful" message, with icons indicating new features, wider compatibility, and easy upgrades for Windows and macOS.

7.1. How to Update Firmware

  1. Visit the official Avantree support page for the C82 Aura.
  2. Download the latest firmware update tool and firmware file for your operating system (Windows or macOS).
  3. Follow the instructions provided with the download to perform the firmware update. This typically involves connecting the C82 Aura to your computer and running the update tool.

Note: Firmware updates can sometimes resolve connectivity issues or introduce new functionalities, such as removing password requirements for public broadcasts.

8. Troubleshooting

ProblemSolution
No Audio / Cannot Connect
  • Ensure your hearing aids are Auracast-enabled and in pairing mode.
  • Verify the C82 Aura is properly inserted into a functioning USB-C or USB-A port.
  • Check your device's audio output settings to confirm C82 Aura is selected.
  • Restart your source device (PC, phone, etc.) and your hearing aids.
  • Confirm your hearing aids are on the list of compatible devices (Section 6.1).
Password Prompt Repeatedly
  • Ensure you are entering the correct password (usually printed on the device).
  • Consider updating the firmware, as some updates offer options to remove password requirements for public broadcasts.
  • Some devices may require re-entering the password after a reboot or disconnection.
Intermittent Audio / Poor Quality
  • Ensure the C82 Aura is not obstructed and is within close proximity to your hearing aids.
  • Minimize interference from other wireless devices.
  • Update the C82 Aura firmware to the latest version.
Not Working with Classic Bluetooth Headphones

The C82 Aura is designed exclusively for Auracast-enabled hearing aids and is not compatible with standard Bluetooth headphones or LE Audio CIS earbuds.

9. Specifications

FeatureDetail
Model NumberATDG-C82
BrandAvantree
Bluetooth Version5.4 (Qualcomm Chipset)
Audio CodecLC3
Connector TypeUSB Type-C (with USB Type-A converter)
Compatible DevicesAuracast Hearing Aids (GN Danalogic Extend, Jabra Enhance Pro 20/30, ReSound Nexia/Vivia/Savi/Enzo IA, Beltone Envision/Serene, Starkey Edge AI)
Input Source CompatibilityPC, Mac, Tablets, Phones with USB-C audio output
Dimensions4.92 x 3.43 x 0.67 inches (Package)
Item Weight0.071 ounces
ColorBlack

10. Warranty and Support

Avantree products typically come with a manufacturer's warranty. For specific warranty details, product registration, or technical support, please visit the official Avantree support website.

Online Support: www.avantree.com/support

You can also find FAQs, troubleshooting guides, and contact information for customer service on their website.

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