1. Introduction
Thank you for choosing the UGREEN AirDots New WS220 Wireless Earbuds. This manual provides detailed instructions to help you set up, operate, and maintain your earbuds for the best audio experience. Please read this manual thoroughly before use and keep it for future reference.
2. Package Contents
- 1 x UGREEN AirDots New WS220 Wireless Earbuds (Left and Right)
- 1 x Charging Case
- 1 x User Manual
- Charging Cable (Type-C)
- Multiple sizes of ear tips
Note: The charging cable and ear tips are typically included but may vary by region or package.
3. Product Overview
The UGREEN AirDots New WS220 earbuds are designed for comfortable all-day wear and high-quality audio. They feature advanced Bluetooth 6.0 technology for stable connections and efficient power consumption.
Image: UGREEN AirDots New WS220 earbuds shown with their charging case.
Key Features:
- Stereo and HD Calls: Equipped with dual microphones and AI noise reduction for clear conversations.
- Extended Playtime: Up to 6.5 hours on a single charge, and 32 hours total with the charging case.
- Bluetooth 6.0: Ensures low latency (80ms), anti-interference, and low power consumption for seamless audio-video synchronization.
- IPX5 Water Resistance: Suitable for sports and outdoor activities, resistant to sweat and light splashes.
- 10mm Drivers: Provide powerful sound performance with rich bass.
- Ergonomic Design: Offers a comfortable and secure fit for prolonged use.
4. Setup
4.1 Charging the Earbuds and Case
- Place the earbuds into the charging case. Ensure they are correctly seated in their respective slots.
- Connect the charging case to a power source using the provided USB-C cable.
- The indicator lights on the case will show the charging status.
A full charge for the earbuds takes approximately 1.5 hours. The charging case takes about 2 hours to fully charge. A quick 10-minute charge can provide up to 2 hours of music playback.
Image: Visual representation of the earbuds' playtime endurance and fast charging capabilities.
4.2 Pairing with a Device
- Open the charging case. The earbuds will automatically enter pairing mode (indicator lights will flash).
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "UGREEN AirDots New" in the list of available Bluetooth devices.
- Select it to connect. Once connected, the indicator lights on the earbuds will stop flashing.
The earbuds support simultaneous connection to two devices. This feature can be managed via the UGREEN app after installation.
Image: Graphic illustrating the advanced Bluetooth 6.0 technology for stable and low-latency connections.
4.3 UGREEN App Installation
For enhanced functionality, download the UGREEN app from your device's app store. The app allows you to:
- Check battery levels for each earbud.
- Customize EQ effects.
- Enable gaming mode.
- Manage dual device connections.
- Locate your earbuds.
Image: A user interacting with the UGREEN app on a smartphone to access additional earbud functions.
5. Operating Instructions
5.1 Touch Controls
The earbuds feature intuitive touch controls on their outer surface:
- Double-tap: Play/Pause music, Answer/End calls.
- Triple-tap: Activate voice assistant (left earbud), Enter Gaming mode (right earbud).
- Press and hold (Left earbud): Previous track.
- Press and hold (Right earbud): Next track.
Image: Diagram illustrating the touch control functions for the UGREEN AirDots New WS220 earbuds.
5.2 Making and Receiving Calls
With dual microphones and AI noise reduction, the earbuds provide clear call quality even in noisy environments.
- Answer/End Call: Double-tap either earbud.
- Reject Call: Press and hold either earbud for 2 seconds.
Image: A person smiling while using the UGREEN AirDots New WS220 earbuds for a call, highlighting call clarity.
5.3 Gaming Mode
Activate Gaming Mode via a triple-tap on the right earbud or through the UGREEN app to experience ultra-low latency of 80ms, ensuring audio and video synchronization for an immersive gaming experience.
Image: A person engaged in mobile gaming while wearing the UGREEN AirDots New WS220 earbuds, demonstrating low latency.
5.4 Dual Device Connection
The earbuds can connect to two devices simultaneously, allowing you to seamlessly switch between them. This feature is managed within the UGREEN app.
Image: The earbuds shown connected to both a tablet and a smartphone, illustrating dual device connectivity.
5.5 Hi-Fi Sound Quality
Equipped with 10mm titanium-plated diaphragm drivers, the earbuds deliver powerful sound with textured bass and clear audio details for an immersive listening experience.
Image: An exploded view diagram of the 10mm titanium-plated diaphragm driver, highlighting its components for high-fidelity sound.
6. Maintenance
6.1 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Remove ear tips and clean them with mild soap and water, then dry thoroughly before reattaching.
- Do not use harsh chemicals or abrasive materials.
6.2 Storage
- Store the earbuds in their charging case when not in use to protect them and keep them charged.
- Avoid storing in extreme temperatures or high humidity.
6.3 Water Resistance (IPX5)
The earbuds are rated IPX5 water-resistant, meaning they can withstand sweat and light splashes of water. They are not designed for submersion in water. Ensure the earbuds are dry before placing them back in the charging case to prevent damage.
7. Troubleshooting
- Earbuds not pairing: Ensure both earbuds are in the charging case, then open the lid to activate pairing mode. Check your device's Bluetooth settings and try reconnecting.
- Only one earbud working: Place both earbuds back in the case, close the lid, wait a few seconds, then open it again. This often re-syncs them.
- Low volume or poor sound quality: Check earbud fit and try different sized ear tips. Ensure earbuds are clean and free of debris. Adjust volume on both your device and the earbuds.
- Charging issues: Ensure the charging cable is securely connected to both the case and the power source. Check for any debris in the charging port.
- Connection drops: Ensure your device is within the Bluetooth range (typically 10 meters) and there are no significant obstructions.
8. Specifications
| Model Name | WS220 |
| Connectivity Technology | Wireless (Bluetooth 6.0) |
| Ear Placement | In Ear |
| Water Resistance Level | IPX5 |
| Charging Time (Earbuds) | Approx. 1.5 hours |
| Charging Time (Case) | Approx. 2 hours |
| Total Playtime | Up to 32 hours (with charging case) |
| Single Earbud Playtime | Up to 6.5 hours |
| Low Latency | 80ms |
| Control Type | Touch, App Control |
| Microphones | 2 (with AI Noise Reduction) |
| Driver Size | 10mm |
| Material | Plastic |
| Color | Black |
9. Warranty and Support
UGREEN provides the following support for your AirDots New WS220 Wireless Earbuds:
- 24-Month Warranty: Your product is covered by a 24-month warranty from the date of purchase.
- 24-Hour Customer Service: Dedicated customer support is available 24 hours a day to assist you with any inquiries or issues.
- Lifetime Technical Support: UGREEN offers lifetime technical support for this product.
For warranty claims or technical assistance, please contact UGREEN customer service through the official website or your purchase platform.
10. Official Product Videos
Watch these official videos for additional guidance and product demonstrations.
Video: A short overview of the UGREEN AirDots New WS220 earbuds, demonstrating key features.
Video: Another brief demonstration highlighting the design and functionality of the earbuds.
