HOCANFLO 800W
HOCANFLO 800W Upflush Macerating Toilet System
Instruction Manual
1. Introduction
Thank you for choosing the HOCANFLO 800W Upflush Macerating Toilet System. This innovative one-piece toilet with an integrated macerating pump is designed to provide a complete bathroom solution in locations where traditional gravity-fed plumbing is not feasible, such as basements, attics, or extensions. Its powerful 800W motor efficiently grinds and pumps waste, allowing for flexible installation. This manual provides essential information for safe installation, operation, and maintenance of your new toilet system.

Figure 1.1: HOCANFLO 800W Upflush Macerating Toilet System in a typical installation.
2. Safety Information
Please read all safety instructions carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, serious injury, or property damage.
- Always disconnect power before performing any maintenance or service.
- Ensure all electrical connections comply with local codes and regulations.
- Do not operate the unit if the power cord is damaged.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Do not dispose of foreign objects (e.g., sanitary napkins, wet wipes, excessive paper, chemicals, solvents, or corrosive substances) into the toilet, as this can damage the macerator pump.
- Ensure proper ventilation in the installation area.
- Protect the unit from freezing temperatures.
3. Package Contents
Verify that all components are present and undamaged before beginning installation.
- One-piece toilet unit (elongated bowl and tank)
- 800W Macerating Water Pump
- Soft-close toilet seat
- Installation hardware and accessories
- Instruction Manual
4. Product Features
The HOCANFLO 800W Upflush Macerating Toilet System offers advanced features for convenience and performance:
- Powerful 800W Maceration Pump: Equipped with a robust copper-wire motor for efficient waste pulverization and quiet operation.
- High Pumping Capability: Can pump effluent vertically up to 24 feet (7.3 meters) and horizontally up to 240 feet (73 meters), ideal for basement installations.
- Multiple Water Inlets: Features 4 water inlets, allowing connection to various fixtures such as sinks, showers, and washing machines.
- Dual Drainage Outlets: Two drainage outlets facilitate easier pump maintenance and sewage emptying.
- Dual Flush System: Water-saving 0.8 GPF (half flush) and 1.28 GPF (full flush) options.
- Soft-Close Seat: Prevents slamming and reduces noise.
- Quick Release Seat: Allows for easy removal for cleaning and maintenance.
- Nano-glaze Finished Ceramic: Ensures easy cleaning and maintains hygiene.
- Top-Replaceable Micro Switch: Simplifies maintenance; the micro switch can be replaced without disassembling the entire pump.

Figure 4.1: Key features of the HOCANFLO Macerating Toilet System.

Figure 4.2: Soft-close seat mechanism for quiet operation.

Figure 4.3: Pumping capabilities of the 800W macerator pump.
5. Specifications
| Attribute | Specification |
|---|---|
| Model Number | 800W |
| Color | White |
| Product Dimensions | 31.5"D x 30"W x 18.5"H |
| Material | Ceramic |
| Item Weight | 129 Pounds |
| Installation Type | Floor Mounted |
| Shape | Oval |
| Included Components | 800W water pump, one-piece toilet |
| Maximum Vertical Pumping | 11m / 36ft |
| Maximum Horizontal Pumping | 110m / 360ft |
| Normal Power Rating | 800 Watt |
| Input Voltage | AC 100-120V, 60HZ |
| Max. Liquid Temperature | 90°C / 194°F |
| Max. Ambient Temperature | 39°C / 102°F |
| Noise Level | 39dB (pump) |
| Degree of Protection | IPX4 |

Figure 5.1: Product dimensions of the HOCANFLO toilet.

Figure 5.2: Technical specifications of the 800W macerator pump.
6. Setup and Installation
Installation of the HOCANFLO macerating toilet system requires basic plumbing and electrical knowledge. If you are unsure, consult a qualified professional.
6.1 Site Preparation
- Choose a location that allows for proper drainage and access for maintenance.
- Ensure the floor is level and capable of supporting the weight of the toilet and its contents.
- Verify that a dedicated electrical outlet (100-120V, 60Hz) is available within reach of the pump's power cord.
- Plan the routing for the discharge pipe (minimum 3/4 inch diameter recommended for vertical runs, 1 inch for horizontal runs) and any additional inlet pipes (sink, shower, etc.).
6.2 Connecting the Macerator Pump
The macerator pump is designed to be connected directly to the toilet's outlet and can accept up to four additional inlets from other fixtures.

Figure 6.1: Macerator pump inlets and outlets.
- Connect the toilet outlet to the designated toilet inlet on the macerator pump using the provided fittings.
- Connect the discharge pipe from the pump's discharge outlet to your main drainage system. Ensure a slight downward slope for horizontal runs to aid gravity.
- If connecting other fixtures, attach their waste pipes to the available inlets (Sink, Shower, Laundry) on the pump. Cap any unused inlets.
- Ensure all connections are secure and watertight using appropriate clamps and sealants.
6.3 Water Supply Connection
Connect the toilet's water supply line to a cold water source. The toilet uses a standard 7/8" connection for the water tank inlet.

Figure 6.2: Water supply connection details.
6.4 Electrical Connection
- Plug the macerator pump's power cord into a grounded electrical outlet.
- Do not use extension cords.
6.5 Final Checks
- Open the water supply valve and check for leaks at all connections.
- Perform a test flush to ensure the pump activates and discharges waste properly.
7. Operation
Operating your HOCANFLO macerating toilet is similar to a standard toilet, with the added benefit of the macerating pump.
7.1 Flushing
The toilet features a dual flush system for water conservation:
- Half Flush (0.8 GPF): For liquid waste. Press the smaller button on the top of the tank.
- Full Flush (1.28 GPF): For solid waste. Press the larger button on the top of the tank.
Upon flushing, the macerator pump will automatically activate, grind the waste, and pump it through the discharge pipe. The pump will run for a short period until the waste is cleared, then automatically shut off.

Figure 7.1: Dual flush mechanism.
7.2 Soft-Close Seat
The toilet seat is designed to close slowly and quietly. Gently push the seat down, and it will lower itself without slamming.

Figure 7.2: Soft-close seat in action.
8. Maintenance
Regular maintenance ensures the longevity and efficient operation of your macerating toilet system.
8.1 Cleaning
- Clean the ceramic surfaces with standard non-abrasive toilet cleaners.
- For the macerator pump, use a non-corrosive cleaner specifically designed for macerating units. Follow the cleaner's instructions.
- To clean under the seat, utilize the quick-release feature by pressing the buttons at the hinges and lifting the seat straight up.

Figure 8.1: Quick-release seat for easy cleaning.
8.2 Micro Switch Replacement
The micro switch, which controls the pump's operation, is designed for easy replacement from the top of the unit without needing to dismantle the entire pump. Refer to the pump diagram (Figure 6.1) for the micro switch location.
- Disconnect power to the unit.
- Locate the micro switch access point on the top of the macerator pump.
- Carefully remove the cover or access panel.
- Disconnect the old micro switch and replace it with a new, compatible one.
- Secure the cover/panel and restore power.
8.3 Winterization (if applicable)
If the toilet is installed in an unheated area subject to freezing temperatures, it must be winterized to prevent damage.
- Turn off the water supply to the toilet.
- Flush the toilet to empty the tank and bowl.
- Disconnect the discharge pipe from the pump and drain any remaining water.
- Pour RV antifreeze into the bowl and flush to circulate it through the pump and discharge line.
- Ensure the pump and all pipes are completely drained or filled with antifreeze.

Figure 8.2: Tank design for cold weather protection.
9. Troubleshooting
This section addresses common issues you might encounter with your HOCANFLO macerating toilet system.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not activate | No power; Faulty micro switch; Obstruction in pump. | Check power connection; Replace micro switch (Section 8.2); Disconnect power and inspect pump for foreign objects. |
| Pump runs continuously | Faulty micro switch; Water leak into pump; Blockage in discharge pipe. | Replace micro switch; Check for leaks from connected fixtures; Clear discharge pipe blockage. |
| Weak flush or slow drainage | Low water pressure; Partial blockage in toilet or pump; Air lock in system. | Check water supply pressure; Clear any visible blockages; Consult manual for air lock release procedure. |
| Unpleasant odors | Lack of ventilation; Buildup in pump/pipes; Dry P-trap in connected fixtures. | Ensure proper venting; Use macerator-safe cleaner; Run water in connected sinks/showers to fill P-traps. |
| Water leaking from connections | Loose fittings; Damaged seals/gaskets. | Tighten connections; Replace worn seals or gaskets. |
If the problem persists after attempting these solutions, please contact HOCANFLO customer support.
10. Warranty and Support
HOCANFLO products are manufactured to high-quality standards and are backed by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official HOCANFLO website.
For technical assistance, troubleshooting not covered in this manual, or to order replacement parts, please contact HOCANFLO customer support through the following channels:
- Website: Visit the HOCANFLO official website for FAQs and contact information.
- Email: Refer to your product packaging or warranty card for customer service email.
- Phone: Refer to your product packaging or warranty card for customer service phone number.
When contacting support, please have your product model number (800W) and purchase date available.
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