1. Introduction
Thank you for choosing the ADVWIN 32L Hot Towel Warmer Cabinet. This professional-grade appliance is designed to provide warm, comfortable towels for various applications, including spas, salons, massage centers, and home use. This manual provides essential information for the safe and efficient operation and maintenance of your new towel warmer.

Image 1.1: The ADVWIN 32L Hot Towel Warmer Cabinet, showcasing its dual-compartment design and 32-liter capacity.
2. Safety Information
Please read all safety warnings and instructions carefully before using this appliance to prevent injury or damage.
- Keep the appliance away from open flames.
- Do not touch the interior or heated towels immediately after heating; use appropriate tools or allow to cool to avoid burns.
- Ensure the appliance is placed on a stable, level, and heat-resistant surface.
- Do not immerse the appliance in water or other liquids.
- Unplug the appliance from the power outlet when not in use or before cleaning.
- Do not operate the appliance with a damaged cord or plug.
- This appliance is for professional and household use as described in this manual. Any other use may cause damage or injury.
3. Product Features
- Powerful Heating System: Equipped with an automatic temperature control system, 300W high power, and 360° all-around heating for fast and even warming. Achieves an average temperature of 140°F-176°F (60°C-80°C) in approximately 30 minutes.
- Large Capacity: Features a 32L capacity with two removable racks, capable of storing 60-80 facial-sized towels.
- Durable Construction: Constructed with a double-layer stainless steel liner, ensuring durability, rust resistance, and easy cleaning.
- Removable Drip Tray: Includes a removable drip tray located under the cabinet door to collect moisture, water drops, and condensation, maintaining hygiene and ease of cleaning.
- Versatile Use: Suitable for warming various items such as towels, bath towels, clothes, massage stones, and beauty tools.

Image 3.1: Interior view of the towel warmer, illustrating the 360° all-around heating and towel capacity.

Image 3.2: The towel warmer emphasizing its ability to keep towels clean, potentially through heating or UV light (if applicable to model).
4. Setup
- Unpacking: Carefully remove the towel warmer from its packaging. Inspect for any damage during transit.
- Placement: Place the unit on a stable, level, and heat-resistant surface. Ensure there is adequate ventilation around the unit. Do not place near water sources or flammable materials.
- Drip Tray Installation: Locate the removable drip tray. Slide it into the designated slot at the bottom front of the cabinet. This tray collects excess moisture and condensation.
- Power Connection: Plug the power cord into a grounded electrical outlet. Ensure the voltage matches the specifications of the appliance.
5. Operating Instructions
Follow these steps to safely and effectively use your ADVWIN Hot Towel Warmer Cabinet:
- Prepare Towels: Wet the towels thoroughly with water, then wring them out completely to remove excess water. Do not use dry towels or overly wet towels that are still dripping.
- Load Towels: Open the cabinet door(s). Arrange the wrung-out wet towels neatly onto the removable racks inside the cabinet. Ensure towels are not packed too tightly to allow for proper heat circulation.
- Close Door(s): Securely close the cabinet door(s).
- Power On: Locate the power switch(es) on the control panel (labeled 'ON' and 'OFF'). Turn on the corresponding partition switch(es) for the desired compartment(s). The indicator light will illuminate, signifying that the unit has begun heating.
- Heating Time: Allow approximately 30 minutes for the towels to reach the optimal warm temperature (140°F-176°F).
- Remove Towels: When ready to use, carefully open the cabinet door(s). Use tongs or heat-resistant gloves to remove the hot towels to avoid burns.
- Power Off: After use, turn off the power switch(es) and unplug the unit from the electrical outlet.
- Empty Drip Tray: Regularly empty the drip tray to prevent water overflow and maintain hygiene.

Image 5.1: Visual guide demonstrating the three main steps for using the towel warmer: preparing towels, loading them, and activating the heating.
Video 5.1: An official product video from Advwin us demonstrating the features and operation of the 32L Professional Hot Towel Warmer Cabinet, including towel preparation, loading, and activation.
6. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your towel warmer.
- Cleaning the Interior: After the unit has cooled down and is unplugged, wipe the stainless steel interior with a damp cloth and mild detergent. Rinse with a clean damp cloth and dry thoroughly.
- Cleaning the Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Drip Tray: Remove and empty the drip tray after each use or as needed. Wash it with soap and water, then dry completely before reinserting.
- Storage: If storing the unit for an extended period, ensure it is clean, dry, and unplugged. Store in a cool, dry place.
7. Troubleshooting
If you encounter any issues with your towel warmer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on | Not plugged in; Power switch off; Power outage | Ensure unit is securely plugged in; Turn power switch to 'ON'; Check household circuit breaker. |
| Towels are not warm enough | Insufficient heating time; Overloaded cabinet; Towels too wet | Allow more heating time (approx. 30 min); Reduce number of towels; Ensure towels are thoroughly wrung out. |
| Excessive condensation/water in drip tray | Towels not wrung out sufficiently | Ensure towels are thoroughly wrung out before placing them in the warmer. Empty drip tray regularly. |
| Unusual odors | New unit odor; Dirty interior | Initial odors are normal and will dissipate; Clean the interior thoroughly as per maintenance instructions. |
If the problem persists after attempting these solutions, please contact customer support.
8. Specifications
- Model: 32L (RTD-32A)
- Capacity: 32 Liters (holds 60-80 facial towels)
- Power: 300W
- Temperature Range: 140°F - 176°F (60°C - 80°C)
- Heating Time: Approximately 30 minutes to reach optimal temperature
- Dimensions (Approximate): 17.8 inches (Width) x 13.8 inches (Depth) x 20.28 inches (Height)
- Liner Material: Double-layer Stainless Steel
- Manufacturer: ADVWIN

Image 8.1: Detailed dimensions of the towel warmer, including overall size and individual compartment capacities.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or contact ADVWIN customer service directly. Please have your model number and purchase date available when contacting support.
Contact Information: Please visit the official ADVWIN website or your retailer's support page for the most current contact details.





