1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Black Box Emerald Single Head HD EMD-SE DP Receiver, model EMD2000SE-DP-R. This device is designed to extend DisplayPort video, USB, and audio signals over a network, facilitating remote access to computers.
Please read this manual thoroughly before operating the device to ensure proper setup and functionality. Retain this manual for future reference.
2. Safety Information
Observe the following safety precautions to prevent damage to the device and ensure user safety:
- Power Supply: Use only the power adapter supplied with the unit. Ensure the power source matches the voltage requirements.
- Ventilation: Do not block ventilation openings. Ensure adequate airflow around the unit to prevent overheating.
- Environment: Avoid exposing the device to moisture, extreme temperatures, or direct sunlight. Operate in a clean, dry environment.
- Servicing: Do not attempt to open or service the unit yourself. Refer all servicing to qualified personnel.
- Cables: Ensure all cables are securely connected and not pinched or damaged.
3. Product Overview
The Black Box Emerald Single Head HD EMD-SE DP Receiver is a compact device designed for high-definition DisplayPort video extension, along with USB and audio. It allows users to access a remote computer with minimal latency, making it suitable for various professional applications.
Figure 3.1: Front view of the Black Box Emerald Single Head HD EMD-SE DP Receiver. The front panel features the Black Box Emerald SE logo, power indicator, power button, two USB ports, and a headphone jack.
Key features include:
- Single-head DisplayPort video support.
- USB connectivity for peripherals.
- Audio input/output support.
- Compact and robust design.
4. Setup
Follow these steps to set up your EMD2000SE-DP-R Receiver:
- Unpack the Device: Carefully remove the receiver from its packaging. Verify that all components are present: the EMD2000SE-DP-R receiver unit, power adapter, and any included cables.
- Connect Video Cable: Connect a DisplayPort cable from your monitor to the DisplayPort output port on the receiver.
- Connect USB Peripherals: Connect your USB keyboard, mouse, or other USB devices to the USB ports on the receiver.
- Connect Audio Devices: If using external speakers or headphones, connect them to the audio output jack on the receiver.
- Network Connection: Connect an Ethernet cable from your network switch or router to the network port on the receiver. Ensure the network is configured for Emerald system operation.
- Connect Power: Connect the supplied power adapter to the receiver's power input port, then plug the adapter into a power outlet. The power indicator LED should illuminate.
- Power On: Press the power button on the front panel to turn on the receiver.
5. Operation
Once the receiver is set up and powered on, it will attempt to establish a connection with a compatible Emerald transmitter unit over the network. The status indicators on the front panel will provide feedback on the connection status.
- Establishing Connection: The receiver will automatically detect and connect to an available Emerald transmitter. This process may take a few moments.
- Display Output: Once connected, the video signal from the remote computer will be displayed on the connected monitor.
- USB Control: Your connected USB keyboard and mouse will control the remote computer.
- Audio: Audio from the remote computer will be routed to the connected audio devices.
- Front Panel Controls: The front panel may include buttons or indicators for power, link status, and other functions. Refer to the specific icons for their functions.
6. Maintenance
Regular maintenance helps ensure the longevity and optimal performance of your receiver.
- Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Do not use liquid cleaners or aerosols, as they may damage the components.
- Ventilation: Periodically check that the ventilation openings are free from dust and obstructions.
- Cable Management: Ensure all cables are neatly organized and not under strain, which can lead to damage over time.
- Firmware Updates: Check the Black Box website periodically for firmware updates. Follow the instructions provided with the update package for installation.
7. Troubleshooting
If you encounter issues with your EMD2000SE-DP-R Receiver, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output |
|
|
| USB devices not responding |
|
|
| No audio output |
|
|
If the problem persists after attempting these solutions, contact Black Box technical support for further assistance.
8. Specifications
The following table details the technical specifications for the Black Box Emerald Single Head HD EMD-SE DP Receiver (EMD2000SE-DP-R).
| Feature | Detail |
|---|---|
| Model Number | EMD2000SE-DP-R |
| Brand | Black Box |
| Connectivity Technology | HDMI (Note: Product title indicates DisplayPort functionality. Please refer to product documentation for full compatibility details.) |
| Connector Type | HDMI |
| Total HDMI Ports | 1 |
| Controller Type | Mechanical knob |
| Compatible Devices | Speaker, Tablet, Amplifier, Smartphone, Television, Personal Computer, Game Console |
| Audio Output Mode | Stereo, Surround |
| Surround Sound Channel Configuration | 5.1 |
| Number of Channels | 2 |
| Item Weight | 1.5 pounds (0.68 kg) |
| Package Dimensions | 10 x 7 x 3 inches (25.4 x 17.8 x 7.6 cm) |
| Date First Available | May 17, 2025 |
| Manufacturer | Black Box |
9. Warranty and Support
Black Box products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty statement included with your product or visit the official Black Box website.
For technical assistance, troubleshooting, or product inquiries, please contact Black Box technical support. Contact details can typically be found on the Black Box website or in your product's packaging.
Online Resources: www.blackbox.com
