1. Safety Information
Read all instructions carefully before operating your OKAI Electric Kick Scooter. Failure to follow safety guidelines may result in serious injury or property damage.
- Always wear a helmet and appropriate safety gear (knee pads, elbow pads) when riding.
- Do not ride in wet conditions, heavy rain, or through puddles.
- Avoid riding on uneven surfaces, potholes, or obstacles.
- Maintain a safe speed and distance from other vehicles and pedestrians.
- Do not allow children under 16 years old to operate the scooter.
- Check brakes, tires, and all components before each ride.
- Adhere to local traffic laws and regulations.
2. Setup and Assembly
Your OKAI Electric Kick Scooter comes partially assembled. Follow these steps for initial setup.
2.1 Unboxing and Inspection
Carefully remove all components from the packaging. Inspect for any signs of damage during transit. If any parts are missing or damaged, contact customer support immediately.
2.2 Handlebar Assembly
- Lift the steering column upright until it clicks into place.
- Attach the handlebar to the top of the steering column, ensuring the cables are not pinched.
- Secure the handlebar using the provided screws and Allen wrench. Tighten firmly.
2.3 Initial Charging
Before first use, fully charge the scooter's battery. The charging port is typically located near the footboard.
- Connect the charger to the charging port.
- Plug the charger into a standard wall outlet.
- The indicator light on the charger will change (e.g., red to green) when charging is complete.
- Charging time may vary, typically 4-6 hours for a full charge.
3. Operating Your Scooter
Familiarize yourself with the controls before riding.
3.1 Power On/Off
- To power on: Press and hold the power button on the display for 2-3 seconds.
- To power off: Press and hold the power button for 3-5 seconds until the display turns off.
3.2 Riding Basics
- Place one foot firmly on the footboard.
- Push off with your other foot to gain initial momentum (kick-start).
- Once moving, gently press the accelerator lever/thumb throttle.
- Place your second foot on the footboard.
3.3 Braking
Your OKAI scooter features dual brakes for effective stopping power.
- To brake: Gently squeeze the brake levers on the handlebars. Apply both brakes simultaneously for optimal stopping.
- Avoid sudden, hard braking, especially at high speeds, to prevent loss of control.
3.4 Riding Modes
Your scooter may have multiple riding modes (e.g., Eco, Standard, Sport). Refer to your specific model's display for mode selection.
- Press the mode button (if available) to cycle through modes.
- Eco mode: Lower speed, extended range.
- Sport mode: Higher speed, faster acceleration, reduced range.
4. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
4.1 Cleaning
- Wipe the scooter with a damp cloth after each ride. Do not use high-pressure water or immerse the scooter in water.
- Avoid harsh chemicals that may damage paint or plastic components.
4.2 Tire Pressure
Check tire pressure regularly (if applicable to your model's tire type). Refer to the tire sidewall for recommended PSI.
4.3 Battery Care
- Charge the battery fully before long-term storage.
- If storing for extended periods, charge the battery to 50-70% every 30-60 days.
- Do not overcharge or completely drain the battery.
- Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
4.4 Brake Adjustment
If brakes feel loose or too tight, they may require adjustment. Consult a qualified technician or refer to online resources for detailed instructions.
5. Troubleshooting
Common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on. | Low battery; loose connection; power button malfunction. | Charge the battery; check all cable connections; contact support if issue persists. |
| Reduced range or speed. | Low battery; tire pressure; riding uphill; heavy load; cold weather. | Fully charge battery; check tire pressure; ride on flat terrain; reduce load. |
| Brakes feel weak. | Brake pads worn; cable loose; need adjustment. | Inspect brake pads; adjust brake cable tension; seek professional service. |
| Unusual noises during operation. | Loose components; debris in wheels; motor issue. | Inspect all screws and bolts; clear debris from wheels; contact support. |
6. Specifications
Key technical specifications for OKAI Electric Kick Scooters (ES10/20/30/520 Models).
- Range: Approximately 18.6 - 50 miles (depending on model, terrain, rider weight, and speed)
- Max Speed: Approximately 15.5 - 20 MPH (depending on model and local regulations)
- Braking System: Dual Brakes (specific type may vary by model, e.g., disc, electronic, drum)
- Motor: Brushless DC Motor (wattage varies by model)
- Battery: Lithium-ion (capacity varies by model)
- Tires: Pneumatic or Solid (size and type vary by model)
- Max Load: Typically up to 220 lbs (100 kg)
- Charging Time: 4-6 hours (approximate)
7. Product Images and Videos
No suitable product images or official product videos were provided in the available data for this manual.
For visual references, please refer to the product listing on the retailer's website or the official OKAI website.
8. Warranty and Support
OKAI provides a limited warranty for its electric kick scooters. Please refer to the warranty card included with your product or visit the official OKAI website for detailed warranty terms and conditions.
For technical support, spare parts, or warranty claims, please contact OKAI Customer Service:
- Website: www.okai.com (Please check for specific support contact information)
- Email: Refer to website for support email address.
- Phone: Refer to website for support phone number.
When contacting support, please have your scooter's model number (ES10/20/30/520) and serial number ready.





