ANNKE 4MP 2K Wireless Security Camera System User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your ANNKE 4MP 2K Wireless Security Camera System. This system includes two 4MP 2K wireless dome cameras, a 5MP Home Hub, and solar panels for continuous power. It features PIR human detection, 360° pan and tilt capabilities, color night vision, and local storage without monthly fees.

2. What's in the Box

Carefully unpack your ANNKE Security Camera System and verify all components are present. If any items are missing or damaged, please contact customer support.

Image: Overview of the ANNKE 4MP 2K Wireless Security Camera System components, including two dome cameras, a home hub, and solar panels.

Package Contents:

• 1 x 5MP Home Hub
• 2 x 4MP/2K Solar Battery Camera
• 2 x Solar Panels
• 2 x Solar Panels Bracket
• 2 x Type-C Power Cable
• 1 x Power Adapter
• 4 x Screw Pack (for Camera Bracket & Solar Panels Bracket)
• User's Manual (this document)
• Positioning Stickers (for camera and solar panel mounts)
• Network Cable (for optional wired connection to Home Hub)

3. Setup Guide

3.1 Powering the Home Hub

1. Connect the provided power adapter to the 5MP Home Hub.
2. Plug the power adapter into a standard electrical outlet. The Home Hub will power on automatically.

3.2 Turning on the Cameras

1. Locate the power switch on each 4MP/2K Solar Battery Camera.
2. Slide the switch to the 'ON' position to power on the camera.

3.3 App Installation and Configuration

Download the 'Annke Sight' application from your device's app store (iOS or Android).

1. Open the Annke Sight App and create an account or log in.
2. Tap 'Add smart device' or the '+' icon to begin adding your system.
3. The app will search for nearby devices via Bluetooth. Select your Home Hub from the list.
4. Choose your preferred connection method:
   a. Network Cable Connection: Recommended for environments where the Home Hub is close to the router. Connect the Home Hub to your router using the provided network cable.
   b. Wi-Fi Connection: Recommended for environments where the Home Hub is further from the router. Select your 2.4GHz or 5GHz Wi-Fi network and enter the password.
5. Follow the on-screen prompts to configure the device. This process may take 1-2 minutes.
6. Once connected, you will be prompted to name your device (optional).

3.4 Camera and Solar Panel Mounting

The cameras and solar panels are designed for outdoor use and wall mounting. Use the provided positioning stickers and screw packs for installation.

1. Choose a Location: Select a mounting location that provides optimal camera view and sufficient sunlight exposure for the solar panel. The 360° adjustable bracket for the solar panel allows for maximum sun exposure.
2. Mounting the Solar Panel: Use the solar panel bracket and screws to securely attach the solar panel to a wall or suitable surface. Ensure it is positioned to receive direct sunlight.
3. Mounting the Camera: Use the camera bracket and screws to securely attach the camera to a wall. The camera features 360° pan and tilt for flexible positioning.
4. Connect Solar Panel to Camera: Connect the solar panel's cable to the camera's power input.

Image: An ANNKE security camera with its solar panel mounted on an exterior wall, illustrating a typical installation scenario.

4. Operating Instructions

4.1 Live View and Playback

Access the Annke Sight App to view live footage from your cameras. The app allows for smart playback with date-sorted videos for quick retrieval from the 64GB microSD card (expandable up to 512GB).

Image: The Annke Sight mobile application interface displaying live camera feeds and options for video playback and management.

4.2 Pan & Tilt Control

Utilize the 360° pan and tilt function through the Annke Sight App to adjust the camera's viewing angle remotely. This allows for comprehensive coverage of your property.

4.3 Night Vision Modes

The cameras offer two night vision modes:

• Color Night Vision: Activated by the built-in spotlight, providing full-color video even in low-light conditions.
• IR Night Vision: Provides clear black and white footage up to 15 meters using infrared LEDs.

Image: A split image demonstrating the difference between color night vision (left) and infrared night vision (right) from the security camera.

4.4 Smart AI Detection & Alerts

The system features AI-powered human detection to minimize false alarms. When human motion is detected, you will receive instant app alerts with snapshots. The cameras can also activate a built-in siren and strobe light to deter intruders.

Image: An illustration of the PIR motion detection feature, showing a person detected by the camera and an alert notification on a smartphone.

4.5 Two-Way Audio

The integrated microphone and speaker allow for two-way communication. You can speak through the camera to visitors or warn potential intruders directly from the Annke Sight App.

Image: A smartphone displaying the Annke Sight app with a live camera feed, demonstrating two-way audio communication with a person outside.

4.6 Alexa Compatibility

The system is compatible with Amazon Alexa. You can use voice commands to view camera feeds on compatible Alexa-enabled devices.

Image: An Amazon Echo Show displaying a live feed from an Annke camera, illustrating Alexa compatibility.

5. Maintenance

5.1 Solar Panel Care

Regularly clean the surface of the solar panels to ensure maximum efficiency. Dust, dirt, or debris can reduce their ability to charge the camera's battery.

5.2 Weather Resistance

The cameras are IP65 weatherproof, designed to withstand various outdoor conditions, including rain and extreme temperatures (-20°C/-4°F to 60°C/140°F). Ensure all covers and seals are properly secured after installation or maintenance.

Image: An ANNKE camera mounted outdoors during rain, demonstrating its IP65 weatherproof design and temperature resistance range.

5.3 Storage Management

The Home Hub includes a 64GB microSD card for local storage. This can be expanded up to 512GB. Regularly review and manage your recorded footage. No monthly fees are required for local storage.

Image: The ANNKE Home Hub highlighting its 64GB local storage capacity and the option to expand up to 512GB, emphasizing no monthly fees.

6. Troubleshooting

• No Power to Camera: Ensure the solar panel is receiving adequate sunlight and is properly connected. Check the camera's power switch is in the 'ON' position.
• No Power to Home Hub: Verify the power adapter is securely connected to the Home Hub and the electrical outlet.
• Cannot Connect to Wi-Fi: Ensure your Wi-Fi network (2.4GHz or 5GHz) is active and you have entered the correct password. Try moving the Home Hub closer to your router.
• Poor Video Quality: Check your internet connection speed. Ensure the camera lens is clean and free from obstructions.
• False Alarms: Adjust the PIR human detection sensitivity settings in the Annke Sight App to reduce triggers from pets or environmental factors.
• Night Vision Issues: Ensure the camera's spotlight or IR LEDs are not obstructed. Check settings in the app to confirm night vision mode is enabled.
• Two-Way Audio Not Working: Verify microphone and speaker permissions are granted to the Annke Sight App on your smartphone. Check camera settings for audio options.

7. Specifications

8. Warranty and Support

ANNKE provides lifetime technical support for its products. For warranty information or assistance, please visit the official ANNKE website or contact their customer service directly.

Image: An illustration depicting ANNKE's customer-first approach, highlighting after-sale support, quick response, and lifetime technical help.