1. Introduction
The SUPVAN Katasymbol E11 is a compact and portable thermal label printer designed for various labeling needs in home, office, and school environments. It supports both direct keyboard input and smart application control via Bluetooth, offering flexibility and ease of use. This manual provides essential information for setting up, operating, and maintaining your device to ensure optimal performance.
2. Package Contents
Before you begin, please verify that all items are present in the package:
- SUPVAN E11 Label Printer
- 1 Roll of White Labels (15 mm x 6 m / 0.59 in x 19.7 ft)
- USB-C Charging Cable
- User Manual

Image: Package contents including the E11 printer, USB-C cable, user manual, and a pre-installed label roll. The label compartment is highlighted.
3. Setup
3.1 Charging the Device
The E11 printer is equipped with a 1200 mAh rechargeable battery. Before first use, fully charge the device using the provided USB-C cable and a compatible power adapter (not included). The charging indicator light will show the charging status.
3.2 Loading the Label Roll
The printer supports various label types, including continuous, fixed-size, and cable labels. To load a new label roll:
- Open the label compartment cover.
- Insert the label roll with the printing surface facing up, ensuring it is properly seated.
- Feed the leading edge of the label through the printer's output slot.
- Close the label compartment cover securely.

Image: Illustration of the label compartment and how to replace the label roll in the E11 printer.
3.3 App Installation
For advanced features and customization, download the official SUPVAN app from your device's app store (available for iOS and Android). Search for "SUPVAN" or scan the QR code provided in the manual or on the product packaging.
4. Operating Instructions
4.1 Power On/Off
- To power on: Press and hold the power button until the screen illuminates.
- To power off: Press and hold the power button until the device shuts down.
4.2 Bluetooth Connection
To connect the printer to your smartphone via Bluetooth:
- Ensure Bluetooth is enabled on your smartphone.
- Open the SUPVAN app.
- Follow the in-app instructions to search for and pair with your E11 printer. The printer's name will typically appear as "SUPVAN E11" or similar.
4.3 Printing from Keyboard
For quick and frequent labels, you can directly type text using the integrated keyboard on the E11 printer. Use the navigation keys to select options and the 'Enter' key to confirm.
4.4 Printing from App
The SUPVAN app offers extensive customization options:
- Text Editing: Choose from over 40 fonts and adjust size, style, and alignment.
- Icons and Frames: Access a library of over 450 icons and 50 frames to enhance your labels.
- Templates: Create and save custom templates for recurring labeling tasks.
- Label Types: The app supports various label types including die-cut, continuous, round, and cable labels, with automatic label size recognition.

Image: The SUPVAN app interface demonstrating the wide range of fonts, icons, and frames available for label design.

Image: Various label styles supported by the printer, including die-cut, continuous, round, and cable labels, with automatic size detection.
4.5 Minimal Margin Printing
The E11 printer is designed to print labels with a minimal margin of only 0.5 cm, which is significantly narrower than standard label printers. This feature helps conserve label material and increases efficiency.

Image: A visual comparison illustrating the E11's 5mm print margin versus a typical 10mm margin, demonstrating material efficiency.
4.6 Application Examples
The SUPVAN E11 is versatile for various labeling tasks:
- Home Organization: Labeling spice jars, storage boxes, pantry items, and personal belongings.
- Office Use: Organizing files, folders, cables, and office supplies.
- School: Labeling school supplies, books, and personal items for students.

Image: Examples of wide applications, such as labeling bottles, folders, toy boxes, and notebooks.

Image: Practical applications including cable management, personal item identification, file organization, and mail labeling.

Image: Further application examples such as labeling pill organizers, phone cases, light switches, and cosmetic drawers.
5. Maintenance
5.1 Cleaning the Print Head
To maintain print quality, regularly clean the print head. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol. Gently wipe the print head surface. Ensure the printer is turned off and disconnected from power before cleaning.
5.2 Battery Care
To prolong battery life:
- Avoid fully discharging the battery frequently.
- Store the printer in a cool, dry place when not in use for extended periods.
- Charge the battery at least once every three months if stored.
5.3 Label Storage
Store label rolls in a cool, dry place away from direct sunlight and extreme temperatures to prevent degradation of the thermal paper and adhesive.
6. Troubleshooting
If you encounter issues with your SUPVAN E11 printer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No print or blank labels | Label roll inserted incorrectly (upside down); out of labels; print head dirty. | Reinsert label roll correctly; replace label roll; clean print head. |
| Poor print quality | Print head dirty; low battery; incorrect label type. | Clean print head; charge battery; ensure compatible labels are used. |
| Bluetooth connection failure | Printer not powered on; Bluetooth off on phone; printer too far from phone; app not open. | Power on printer; enable Bluetooth; move closer; open SUPVAN app and try pairing again. |
| Device not responding | Low battery; device frozen. | Charge the device; perform a soft reset by holding the power button for 10-15 seconds. |
If the problem persists, please contact SUPVAN customer support for further assistance.
7. Specifications
Below are the technical specifications for the SUPVAN Katasymbol E11 Label Printer:
| Feature | Specification |
|---|---|
| Model Number | E11 |
| Brand | SUPVAN |
| Connectivity Technology | Bluetooth |
| Printing Technology | Thermal |
| Compatible Devices | Smartphone (Android & iOS) |
| Max Media Size | 15 mm x 6 m |
| Max Print Resolution (B&W) | 203 dots per inch |
| Max Print Speed (Monochrome) | 40 Pages per minute (equivalent to label output speed) |
| Power Consumption | 5 Watts |
| Battery | 1200 mAh (rechargeable) |
| Product Dimensions | 17P x 9l x 5.2H centimeters |
| Special Features | Portable |
8. Support
For any questions, technical support, or warranty inquiries, please refer to the official SUPVAN website or contact their customer service directly. Contact information can typically be found on the product packaging or the SUPVAN brand store online.





