Gtheos Captain 800 Wireless Gaming Headset User Manual

Introduction

Thank you for choosing the Gtheos Captain 800 Wireless Gaming Headset. This manual provides essential information for setting up, operating, and maintaining your headset to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.

Package Contents

• 1x Gtheos Captain 800 Gaming Headset Wireless
• 1x 2-in-1 USB Dongle & Type-C Dongle
• 1x Power Cable (USB-C charging cable)
• 1x 3.5MM Audio Cable
• 1x User Manual

Key Features

• Multi-Platform Compatibility: Supports PS4/PS5, PC, Laptops, Desktops, MAC, Switch, Mobile Phones, and Tablets via 2.4GHz wireless, Bluetooth 5.3, and 3.5mm wired connections.
• Long Battery Life: Up to 45 hours of continuous gaming. Quick charge feature provides 2 hours of use from a 5-minute charge.
• Enhanced Audio: 50mm dynamic drivers for crisp 3D surround sound and deep bass.
• Noise-Cancelling Microphone: Equipped with ENC (Environmental Noise Cancellation) technology for clear communication.
• Ergonomic Design: Lightweight (0.44 kg / 15.5 oz) with adjustable headband and skin-friendly protein earmuffs for extended comfort.
• Dynamic RGB Lighting: Unique RGB dynamic breathing light design on earcups.

Setup Guide

Charging the Headset

Before first use, fully charge the headset using the provided USB-C power cable. Connect the USB-C end to the headset's charging port and the USB-A end to a compatible power source (e.g., computer USB port, wall adapter). A full charge takes approximately 2.5 hours.

Image: The Gtheos Captain 800 headset connected to a USB-C charging cable, illustrating the charging process. The image highlights the headset's design and the charging port location.

Microphone Attachment

The detachable microphone can be inserted into the dedicated microphone port on the left earcup. Ensure it is securely connected. To remove, gently pull it out.

Image: A close-up of the Gtheos Captain 800 headset showing the detachable microphone attached to the left earcup. The microphone is flexible and positioned for optimal voice capture.

Adjusting the Headset

Adjust the headband to fit comfortably on your head. The earcups are designed to pivot for a better fit and can be adjusted to five different levels. The protein earmuffs are soft and breathable for extended wear.

Image: The Gtheos Captain 800 headset demonstrating its ergonomic hinge design, allowing the earcups to pivot and rest comfortably around the neck when not in use.

Operating Instructions

Connection Modes

The Gtheos Captain 800 headset offers multiple connection options:

• 2.4GHz Wireless Mode: For PS4/PS5, Laptops, Desktops, MAC, and Switch (microphone not supported on Switch due to console limitations).
• Type-C Wireless Mode: For mobile phones, tablets, and Switch with Type-C interface (microphone not supported).
• Bluetooth 5.3 Mode: For phones, tablets, and laptops.
• 3.5mm Wired Mode: For PS4/PS5, Switch, and PC.

Image: A diagram illustrating the four connection modes of the Gtheos Captain 800 headset: 2.4GHz, Bluetooth 5.3, Type-C, and 3.5mm wired, along with compatible devices and latency information.

2.4GHz Wireless Connection (USB Dongle)

1. Plug the 2-in-1 USB dongle into your device (PS5, PC, etc.). The dongle's indicator light will flash red and blue.
2. Switch on the headset and ensure it is in "2.4G" mode.
3. Wait for the headset's indicator light to turn white and the USB transmitter's indicator to show blue, indicating a successful connection.

Note for Switch users:

• The microphone is not supported on the Switch due to console limitations.
• The USB dongle cannot be used separately from the Type-C dongle.

Bluetooth Connection

1. Switch on the headset and set it to "BT" (Bluetooth) mode. The headset indicator will blink blue.
2. On your device (phone, tablet, laptop, Switch), go to Bluetooth settings and search for "Captain 800".
3. Select "Captain 800" to connect. The headset indicator will show a solid blue light upon successful connection.

3.5mm Wired Connection

1. Connect the Type-C connector of the 3.5mm audio cable to the headset's Type-C port.
2. Connect the 3.5mm jack to your device (PS5 controller, Switch, PC, Xbox controller).
3. Adjust the volume on your device.

Note:

• When using a wired connection, the microphone mute button on the headset is not available. The microphone can be turned on or off via the connected device's settings (e.g., PS5 or Xbox controller).
• The microphone does not work on the Switch in wired mode due to console limitations.

Controls Overview

The headset features intuitive controls on the earcups:

• Volume Control Wheel: Adjusts audio output volume.
• Power Button: Turns the headset on/off.
• Mode Switch: Toggles between 2.4G, Bluetooth, and wired modes.
• Microphone Mute Button: Mutes/unmutes the microphone (not active in wired mode).

Image: A close-up view of the Gtheos Captain 800 headset's left earcup, highlighting the volume wheel, power button, mode switch, and microphone mute button.

Maintenance

• Cleaning: Use a soft, dry cloth to clean the headset. Do not use abrasive cleaners or solvents.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in use for extended periods.
• Microphone Care: Handle the detachable microphone gently. Avoid excessive bending or twisting.

Troubleshooting

No Sound

• Ensure the headset is powered on and fully charged.
• Check the connection mode (2.4G, Bluetooth, wired) matches your device.
• Verify the volume on both the headset and your device is turned up and not muted.
• For 2.4G/Bluetooth, ensure the headset is successfully paired/connected (indicator light is solid).
• For wired connection, ensure the 3.5mm cable is fully inserted into both the headset and the device.

Microphone Not Working

• Ensure the microphone is securely attached to the headset.
• Check if the microphone mute button on the headset is off (unmuted).
• Verify microphone settings on your device (e.g., PC sound settings, PS5 microphone input).
• Important: The microphone is not supported on Nintendo Switch in any mode.
• Important: In wired mode, the headset's microphone mute button is inactive; control microphone mute via your device.

Connection Issues

• 2.4GHz: Ensure the USB dongle is properly inserted and its indicator is blue. If not, try re-pairing by cycling the headset power.
• Bluetooth: Ensure the headset is in BT mode and blinking blue for pairing. Forget the device on your host device and re-pair if issues persist.
• Interference: Move away from other wireless devices that might cause interference.

Specifications

Warranty and Support

Gtheos is committed to providing high-quality products and excellent customer service. Our team has extensive experience in the gaming headset industry.

• For technical support or inquiries, please contact our professional technical support team.
• We offer 24/7 online consulting services.
• Please refer to your purchase documentation for specific warranty details.

For further assistance, visit the official Gtheos store or contact customer support through your retailer.