FOHERE Commercial Slushy Machine 4Gal/15L Model 120A Instruction Manual

1. Introduction

This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your FOHERE Commercial Slushy Machine 4Gal/15L Model 120A. This machine is designed for commercial use, featuring a single 15-liter tank capable of producing up to 48 cups (12oz/cup) of slushies per cycle. It is ETL certified, ensuring compliance with safety standards.

2. Safety Instructions

WARNING: Failure to follow these safety instructions may result in electric shock, fire, or serious injury.

• Always unplug the machine from the power outlet before cleaning, maintenance, or when not in use.
• Ensure the power supply matches the voltage requirements specified on the machine's rating label.
• Do not operate the machine with a damaged cord or plug. Contact qualified service personnel for repairs.
• Keep hands and foreign objects away from moving parts during operation.
• Ensure proper ventilation around the machine to prevent overheating.
• Do not immerse the main unit in water or other liquids.
• Minimum sugar content for liquids must not be less than 13% to prevent damage to the machine.
• If using liquids with alcohol, the temperature needs to be set around -9°C.
• Always add liquid above the white plastic beater to ensure proper mixing and prevent damage.
• Ensure the tank is properly locked in position before operation.

3. Product Overview

The FOHERE Slushy Machine 120A is built with high-quality stainless steel and features a single 15-liter food-grade tank. It is designed for rapid freezing and consistent beverage texture.

Key Features:

• High-Capacity Performance: Equipped with a single 15L tank, producing up to 48 cups (12oz/cup) of slushies per cycle.
• Powerful Air-Cooled Compressor: Delivers ready-to-serve slushies in 25–30 minutes with ultra-efficient, low-noise operation.
• Single-Zone Customization: Precise temperature control (0°C to -9°C) to adjust ice hardness and texture.
• Commercial-Grade Consistency: Helical auger design ensures even freezing and optimal blending.
• LED-Embedded Lids: Illuminates the tank contents, enhancing product visibility.
• Self-Serve Handle: Ergonomically designed with a drip-free pour spout for convenience.
• Easy-Fill Tanks: Designed for easy refilling, topping off, and removal for cleaning.

Figure 1: FOHERE Slushy Machine showcasing its 15L capacity, capable of producing over 48 servings per batch.

Figure 2: Illustration of the powerful air-cooled Embraco compressor, highlighting its low noise and energy-saving features for instant chilling.

Figure 3: The machine features LED-embedded lids that illuminate the contents, making drinks visually appealing.

Figure 4: The control panel allows for separate temperature control and one-touch slushing, offering settings for cold drinks, slushies, and margaritas.

Figure 5: The self-serve handle features a drip-free pour spout for convenient and mess-free dispensing.

Figure 6: The tanks are designed for easy filling, topping off, and removal, simplifying the preparation process.

4. Setup

Before first use, ensure all packaging materials are removed and the machine is placed on a stable, level surface with adequate ventilation.

4.1 Assembly

Follow these steps to assemble the tank components:

1. Place the sealing ring onto the material cylinder.
2. Insert the mixing shaft into the material cylinder.
3. Carefully place the assembled tank onto the machine base, ensuring it aligns with the seal and snaps into place securely.
4. Place the lid on top of the tank.

5. Operating Instructions

The control panel allows you to manage various functions of your slushy machine. Ensure the machine is properly assembled and filled with liquid before operation.

5.1 Control Panel Functions (Single Tank)

The control panel features buttons for MIXING, COLDDRINK, SET, TEMPSETTING, LIGHTING, and SLUSH.

1. Turn on Lighting: Press the "LIGHTING" key to illuminate the tank.
2. Activate Mixing: Press the "MIXING" key to turn on the mixing function. Press again to turn off.
3. Activate Cold Drink Function: Press the "COLDDRINK" key. The mixing function must be on for this to work. Press again to turn off.
4. Activate Slush Function: Press the "SLUSH" key. The mixing function must be on for this to work. Press again to turn off.
5. Set Parameters: Press the "SET" key to enter the user parameter setting state. Use the "LIGHTING" (-) and "TEMPSETTING" (+) keys to change temperature and slush status. The system will automatically save settings after 5 seconds of inactivity.

5.2 Adjusting Minimum Temperature for Slush

To adjust the minimum temperature for slush production:

1. Press 'SET' and 'ADD' simultaneously until 'P00' appears on the screen. Then release.
2. Press 'LIGHTING' to adjust 'P00' to 'P02'.
3. Finally, press 'SUBTRACT' to adjust the temperature to -15°C. The machine will save automatically.

6. Maintenance

Regular cleaning and maintenance are crucial for the longevity and hygienic operation of your slushy machine.

6.1 Cleaning

1. Turn off the slush function and pour out all remaining liquid from the tank.
2. Pour water into the tank and stir for approximately 1 minute using the mixing function, then pour out the water.
3. Turn off the lighting and mixing functions.
4. Switch off the main power.
5. Remove all spare parts (tank, auger, seals) and wash them thoroughly with detergent.
6. Reassemble all parts after cleaning.

Figure 7: The machine is designed for simple cleaning and maintenance, with only four main parts needing disassembly for deep cleaning.

6.2 Part Replacement

Periodically inspect components for wear and tear. Replace parts as needed to maintain optimal performance.

6.2.1 Handle Replacement

To replace the handle:

1. Press the handle with your left hand and hold the pin with your right hand to remove it.
2. Check the seal for any damage. Install a new seal if necessary.
3. Install the new handle back onto the machine.

6.2.2 Seal Replacement

To replace the seals:

1. Remove the pin and piston from the handle.
2. Take off the old seal and replace it with a new one.
3. Install the piston and pin back into the handle.

7. Troubleshooting

This section provides solutions for common issues you might encounter with your FOHERE Slushy Machine.

7.1 Error Code "LLL"

If the error code "LLL" appears, it indicates a low voltage alert. Please check the operating voltage. If the operating voltage is regular, contact customer support to cancel the error code.

7.2 Display Does Not Light Up

If the display does not light up when the machine is powered on:

1. First, remove the 4 screws on the left side panel of the machine.
2. Re-check the 2 internal water pipes for any breaks or disconnections.
3. Remove the screws on the left and right sides of the machine (total 8 screws).
4. Then remove the screws from the back panel of the machine (total 5 screws).
5. Locate the 2 wires on the motherboard and check for loose or disconnected wires.
6. First check that the wires connecting to the plastic switch are not loose or detached.
7. Re-check the wires on the power switch for looseness or detachment.
8. Confirm that the previous 2 steps show no problem. If the motherboard still does not light, check the motherboard on the 2 wires.
9. The display will not light up if the motherboard does not. Check whether the connecting wires between the motherboard and the display are loose or detached.

7.3 Mixture Leakage

If you observe mixture leakage:

1. Remove the material cylinder and mixing shaft.
2. Adjust the placement of the sealing ring or use a new sealing ring.
3. Note that the material cylinder must be pressed against the seal, or it will cause leakage. The front should be jammed to prevent dislodging.

7.4 Machine Cannot Mix

If the machine's mixing function is not working:

1. Remove the screws on the left and right sides of the machine (total 8 screws).
2. Then remove the screws from the front panel of the machine (total 4 screws).
3. Locate these 2 wires on the motherboard and check for loose or disconnected wires.
4. Open the black rear cover panel again and check the wires on this end of the motor for any dislodged connections and try plugging them back in again.

7.5 Fan Blades Do Not Turn in 'SLUSH' Mode

If the fan blades are not turning when in 'SLUSH' mode:

1. Remove the screws on the left and right sides of the machine (total 8 screws).
2. Then remove the screws on the front panel of the machine (total 4 screws).
3. Locate these 2 wires on the motherboard and check for loose or disconnected wires.

7.6 Tanks Not Dropping in Temperature

If the tanks are not reaching the desired low temperature:

1. Remove the screws on the left and right sides of the machine (total 8 screws).
2. Then remove the screws on the front panel of the machine (total 4 screws).
3. Locate these 2 wires on the motherboard and check for loose or disconnected wires.
4. Remove the screw on the solenoid valve with a screwdriver and energize the machine. Refer to the video to lift the solenoid valve upward by hand; normally there is resistance and a “zip” sound. If it lifts easily and makes no sound, it's bad. (Note that the test must be conducted with the display energized to be effective).

8. Specifications

9. Warranty and Support

FOHERE provides the following warranty for this product:

• Compressor: 5 Years
• Parts & Labor: 3 Years

For technical support, warranty claims, or any inquiries, please refer to the contact information provided with your purchase or visit the official FOHERE website.