Pisichen 21.5INTS-White-NEW

Pisichen 21.5-Inch Touchscreen Monitor User Manual

Model: 21.5INTS-White-NEW

Introduction

This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Pisichen 21.5-Inch Touchscreen Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.

The Pisichen 21.5-inch touch monitor is designed to enhance your work efficiency and provide an interactive experience with its responsive 10-point capacitive touchscreen. It features a Full HD 1920x1080 resolution display, built-in speakers, and versatile connectivity options including HDMI, VGA, and USB for touch functionality.

Key Features

  • Sensitive 10-Point Capacitive Touchscreen: Offers seamless and responsive interaction, allowing direct engagement with content and simultaneous multi-finger input.
  • Stunning FHD 1080P Display: A 21.5-inch Full HD (1920x1080) resolution screen with a 1000:1 contrast ratio, 250cd/㎡ brightness, 170° viewing angle, and 60Hz refresh rate for clear and smooth visuals. Includes low-blue-light and eye-care technology.
  • Wide Device Compatibility: Equipped with USB2.0 (for touch), HDMI, VGA, and DC ports for easy connection to PCs, laptops, PS3/4, and gaming consoles.
  • Versatile Display Modes: Supports duplicate, extend, and second-screen modes to enhance productivity and workspace.
  • Built-in Speakers and VESA Mounting: Integrated speakers provide audio, and the 75x75mm VESA mount allows for flexible installation options.

Package Contents

Please verify that all items are present in the package before proceeding with the setup.

Image showing the Pisichen 21.5-inch touchscreen monitor and its included accessories: user manual, HDMI cable, USB cable, and power adapter.

The package includes the Pisichen 21.5-inch touchscreen monitor, a user manual, an HDMI cable, a USB cable, and a power adapter, ensuring it is ready for immediate use.

  • Pisichen 21.5-Inch Touchscreen Monitor
  • Power Adapter
  • HDMI Cable
  • USB Cable (for touch function)
  • User Manual

Setup Instructions

1. Connecting the Monitor

The monitor offers various connection options to suit your needs. Ensure all connections are secure before powering on the device.

Diagram showing the various ports on the back of the Pisichen monitor: HDMI port, VGA port, headphone jack, DC power port, and USB 2.0 touch port.

Detailed view of the monitor's input/output ports, including HDMI, VGA, headphone, DC power, and USB 2.0 touch ports.

  • Power Connection: Connect the provided power adapter to the DC power port on the monitor and then plug it into a wall outlet.
  • Video Connection (HDMI): Use the HDMI cable to connect the monitor's HDMI port to the HDMI output port on your computer, laptop, or gaming console.
  • Video Connection (VGA): Alternatively, use a VGA cable to connect the monitor's VGA port to the VGA output port on your computer or laptop.
  • Touch Function Connection: To enable the touch function, connect the included USB cable from the monitor's USB 2.0 touch port to an available USB port on your computer. This step is crucial for touch signal transmission.
  • Audio Output (Optional): If you prefer external audio, you can connect headphones or external speakers to the headphone jack. The monitor also has built-in speakers.

2. Mounting Options

The Pisichen monitor supports both desktop placement and VESA wall mounting for flexible setup.

Image showing the monitor in two configurations: VESA wall mount and desktop installation.

The monitor can be set up on a desktop stand or mounted on a wall using a VESA compatible bracket.

  • Desktop Installation: Attach the provided stand to the monitor base and place it on a stable, flat surface.
  • VESA Wall Mount: The monitor features a 75x75mm VESA mounting pattern. Use a compatible VESA bracket (not included) to mount the monitor on a wall or an adjustable arm. Ensure the mount can support the monitor's weight (9.88 pounds).
Diagram showing the dimensions of the monitor and the VESA 75x75mm mounting points on the back.

Rear view of the monitor highlighting the VESA 75x75mm mounting pattern and overall dimensions.

Operating Instructions

1. Powering On/Off

Locate the power button on the monitor. Press it to turn the monitor on or off. The power indicator light will illuminate when the monitor is on.

2. Using the Touchscreen Function

Once the USB cable is connected to your computer, the 10-point capacitive touch function will be active. You can interact with the screen using your fingers or a passive capacitive stylus.

A hand touching the screen of the Pisichen 21.5-inch touchscreen monitor, demonstrating its touch capability.

The monitor supports direct touch interaction for intuitive control.

  • Single Touch: Equivalent to a mouse click.
  • Tap and Hold: Equivalent to a right-click.
  • Drag: Move items by touching and dragging.
  • Pinch-to-Zoom: Use two fingers to zoom in or out on content.
  • Multi-Touch: The monitor supports up to 10 simultaneous touch points, enabling collaborative work or complex gestures.
Three people gathered around the Pisichen monitor, using multi-touch gestures to interact with a dashboard display, illustrating collaborative use.

The 10-point multi-touch feature allows for multiple users or complex interactions simultaneously.

Important Note: The touch functionality is disabled on Mac OS, iPad OS, and iOS. This monitor only supports passive capacitive styluses.

3. Display Modes

The monitor supports various display modes when connected to a computer:

  • Duplicate Mode: Displays the same content on both your primary screen and the Pisichen monitor.
  • Extend Mode: Extends your desktop across both screens, providing more workspace.
  • Second Screen Only Mode: Displays content only on the Pisichen monitor, turning off your primary screen.

You can typically switch between these modes through your operating system's display settings (e.g., Windows Display Settings).

Two diagrams showing connection setups: one for a second monitor (HDMI or VGA + DC) and another for a touch panel monitor (HDMI + USB + DC).

Illustrations of connecting the monitor as a secondary display or as a touch-enabled display.

4. On-Screen Display (OSD) Menu

The monitor features an OSD menu for adjusting display settings. Use the buttons located on the monitor's frame (usually on the bottom right) to navigate and select options.

  • Menu Button: Opens the OSD menu.
  • Up/Down Buttons: Navigate through menu options.
  • Enter/Select Button: Confirms a selection or enters a sub-menu.
  • Exit Button: Exits the current menu or OSD.

Common OSD settings include brightness, contrast, color temperature, input source selection, and aspect ratio.

Maintenance and Care

  • Cleaning the Screen:

    Always power off the monitor and unplug it before cleaning. Use a soft, lint-free cloth lightly dampened with water or a non-abrasive, monitor-specific cleaning solution. Do not spray liquid directly onto the screen. Avoid using alcohol, ammonia, or abrasive cleaners, as they can damage the screen surface.

  • Cleaning the Casing:

    Wipe the monitor casing with a soft, dry cloth. If necessary, a slightly damp cloth can be used, but ensure no moisture enters the vents or ports.

  • Storage:

    When not in use for extended periods, store the monitor in a cool, dry place, away from direct sunlight and extreme temperatures. If possible, use the original packaging for protection.

  • Ventilation:

    Ensure the monitor's ventilation openings are not blocked. Proper airflow is essential to prevent overheating.

  • Handling:

    Handle the monitor with care. Avoid dropping it or subjecting it to strong impacts. Do not place heavy objects on top of the monitor.

Troubleshooting

ProblemPossible CauseSolution
No image on screen
  • Power cable not connected.
  • Video cable not connected or loose.
  • Incorrect input source selected.
  • Computer is in sleep mode or off.
  • Ensure power adapter is securely connected to monitor and outlet.
  • Check HDMI/VGA cable connections at both ends.
  • Press the "Input" or "Source" button on the monitor to select the correct input.
  • Wake up or turn on your computer.
Touchscreen not responding
  • USB cable for touch function not connected.
  • USB cable loose or faulty.
  • Operating system not supported (Mac OS, iPad OS, iOS).
  • Driver issue (Windows).
  • Connect the USB cable from the monitor's USB 2.0 touch port to your computer.
  • Ensure the USB cable is securely connected. Try a different USB port on your computer.
  • Touch function is not supported on Mac OS, iPad OS, or iOS.
  • For Windows, check Device Manager for touch screen drivers. Reinstall if necessary.
Image is blurry or distorted
  • Incorrect resolution setting.
  • Video cable quality or length.
  • Set the display resolution to 1920x1080 (Full HD) in your computer's display settings.
  • Ensure you are using a high-quality HDMI or VGA cable.
No sound from built-in speakers
  • Volume too low or muted.
  • Incorrect audio output device selected on computer.
  • HDMI cable not transmitting audio.
  • Adjust monitor volume via OSD menu or computer's volume control.
  • In your computer's sound settings, ensure the monitor (e.g., "Pisichen Monitor" or "HDMI Output") is selected as the default playback device.
  • Ensure the HDMI cable is fully seated.

Specifications

Model Number21.5INTS-White-NEW
Screen Size21.5 Inches
Resolution1920 x 1080 Pixels (FHD 1080p)
Aspect Ratio16:9
Brightness250 Candela (cd/㎡)
Contrast Ratio1000:1
Viewing Angle170°
Refresh Rate60Hz
Touch Technology10-Point Capacitive Touch
Input PortsHDMI, VGA, USB 2.0 (for touch), DC Power
AudioBuilt-in Speakers, Headphone Jack
VESA Mount Compatibility75x75mm
Product Dimensions (L x W x H)0.78 x 20.4 x 14.9 inches
Item Weight9.88 pounds
ManufacturerShenzhen Konowa Electronics Co., LTD
Country of OriginChina

Warranty and Support

For warranty information and technical support, please refer to the official Pisichen website or contact their customer service directly. Details are typically provided on the product packaging or the manufacturer's official support channels.

You can visit the Pisichen Store on Amazon for more product information and potential support contacts.

© 2025 Pisichen. All rights reserved.

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